Stakeholder Management:
Serve as the single point of contact for business units regarding training needs and requirements.
Collaborate with the stakeholders to define, prioritize, and schedule training programs.
Vendor Management:
Identify, evaluate, and coordinate with external training vendors.
Ensure timely and quality delivery of training solutions by vendors.
Creating Purchase Requisitions & Purchase Orders.
Learning Management System (CSOD):
Create and manage training events, sessions, and other Training Objects within CSOD.
Troubleshoot and resolve CSOD-related issues and provide functional support to users.
Monitor and generate training reports and analytics to track completion and effectiveness.
Process Improvement:
Streamline training operations and suggest process enhancements.
Maintain documentation and standard operating procedures for training processes.
