Acts with integrity, honesty and knowledge that promote the culture, values and mission of Tata Starbucks
- Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
- Welcomes and connects with every customer, anticipates customer and store needs by constantly evaluating environment and customers for cues by appropriately suggesting product to every customer to enhance service & meet sales targets
- Demonstrates the "Just say Yes" behavior by taking care of customer needs
- Delivers legendary customer service to all customers by acting with a customer comes first attitude and connecting with the customer
- Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards
- Communicates information to manager so that the team can respond as necessary to create the Third Place environment during each shift
- Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed
- Recognizes and reinforces individual and team accomplishments by using existing organizational methods
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Follows Tata Starbucks operational policies and procedures
- Maintains a clean and organized workspace so that partners can locate resources and product as needed
- Follows health, safety and sanitation guidelines for all products
- Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required
