JOB TITLE: ONBOARDING ASSISTANT
Company: G Square & Company
Work For: The Belgian Waffle Xpress (TBWX) & Other Associate Ventures
Location: Near Sector 20, Panchkula
Job Type: Full-Time | Work From Office (WFO)
Working Days: 6 Days a Week
ROLE OVERVIEW
G Square & Company is looking for a responsible and detail-oriented Onboarding Assistant to support the complete onboarding process of new outlets and franchise partners.
The role will involve documentation, client coordination, inventory and dispatch support, billing verification, and ensuring that all onboarding requirements are completed accurately and on time.
KEY RESPONSIBILITIES
- Assist with the complete franchise/outlet onboarding process.
- Coordinate with clients regarding required documents, payments, materials, and onboarding formalities.
- Maintain and regularly update onboarding checklists and client records.
- Verify whether all required documents have been received and identify any missing or incorrect documentation.
- Assist clients with queries related to documentation, FSSAI, onboarding, and operational requirements.
- Coordinate with internal teams for branding, documentation, raw materials, and other onboarding activities.
- Maintain records of warehouse inventory and stock availability.
- Verify bills and invoices against approved quantities and available stock before dispatch.
- Cross-check product names, quantities, pricing, and stock before dispatch.
- Ensure the correct products and quantities are packed and dispatched to clients.
- Maintain records of inward stock, outward stock, dispatches, bills, and pending items.
- Coordinate with warehouse, accounts, operations, and management teams.
- Follow up with clients regarding pending payments, documents, approvals, or requirements.
- Act as a point of coordination between the client and different internal departments.
- Ensure all onboarding tasks are completed within the required timelines.
REQUIRED SKILLS
- Good communication and coordination skills.
- Strong attention to detail and accuracy.
- Basic knowledge of MS Excel / Google Sheets.
- Good documentation and record-management skills.
- Ability to handle multiple clients and tasks simultaneously.
- Basic understanding of billing, inventory, and stock management.
- Ability to identify discrepancies in documents, bills, and stock records.
- Good follow-up and problem-solving skills.
- Comfortable communicating with clients over calls, WhatsApp, and email.
QUALIFICATIONS
- Bachelor's degree is mandatory.
- Freshers and experienced candidates are welcome to apply.
- Candidates with experience in onboarding, operations, inventory, administration, or client coordination will be preferred.
- Basic knowledge of accounting or inventory software will be an advantage.
IDEAL CANDIDATE
We are looking for someone who is organized, responsible, and comfortable coordinating with both clients and internal teams.
The candidate should be able to take ownership of onboarding activities, maintain accurate records, follow up on pending tasks, and ensure that the complete onboarding and dispatch process runs smoothly.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
