Location: Kochi
Position Overview
We are looking for a Technical Support Consultant to support our product and customer-facing functions across product demonstrations, client onboarding, implementation coordination, product training, and ongoing customer engagement.
Key Responsibilities
- Conduct product demonstrations for prospective and existing customers, Explain product features, workflows, benefits, and use cases in a clear, simple, and business-oriented manner.
- Support new customers throughout the product onboarding process.
- Coordinate with internal Product, Technology, and Implementation teams for configuration, deployment, and implementation activities.
- Conduct product walkthroughs, training sessions, and user enablement programs for clients.
- Act as a point of contact for product-related queries during and after onboarding.
- Support the Sales and Business Development teams during the pre-sales process by assisting with product presentations, requirement understanding, and client discussions.
- Maintain regular communication with clients to ensure smooth adoption and usage of the product.
Required Skills
- Excellent verbal and written communication skills.
- Strong presentation and product demonstration skills.
- Good interpersonal and customer-handling abilities.
- Strong problem-solving and analytical thinking.
- Willingness to learn new products, tools, and technologies quickly.
Preferred Qualifications
· freshers with strong communication and presentation skills
· Bachelor’s degree in any relevant discipline.
Pay: Up to ₹250,000.00 per year
Benefits:
- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Provident Fund
Work Location: In person
