Job location - Karol Bagh
Key Responsibilities:-
1. Sales & Client Relationship
- Present new jewellery collections, explain product features, and generate orders.
- Visit existing and potential B2B clients (retail jewelers) regularly.
- Convert sales enquiries into confirmed orders and increase average ticket size through upselling.
- Collect client feedback and ensure timely resolutions of issues or queries.
2. Order Management
- Accurately collect and input client orders into the system/formats.
- Handle in-out of approval stock and repair items responsibly.
- Coordinate with the production and dispatch teams for timely deliveries.
- Ensure all client transactions are documented properly.
3. Lead Generation & Market Development
- Identify and approach new retail jewelry stores in assigned territory.
- Share company profile, product range, and pricing to onboard new clients.
- Maintain enquiry records using CEF (Client Enquiry Form) and track progress.
4. Reporting & Documentation
- Submit daily reporting via DRF (Daily Reporting Form) – morning & evening.
- Update all field activity including meter reading, location logs, and tour plans.
- Prepare packing lists for client deliveries and maintain approval records.
- Keep all internal dashboards and trackers updated as per schedule.
5. Professional Conduct
- Always be in proper uniform with ID badge while visiting clients.
- Never sit at a client’s desk without permission.
- Represent the company with sincerity, warmth, and integrity in every interaction.
- Update WhatsApp status daily with product/showroom highlights.
Key Performance Indicators (KPIs):
- Sales Volume & Value Achievement
- Number of Client Visits and Enquiries
- Conversion Rate of Enquiries
- Order Fulfillment Accuracy
- Approval Management (Return % & TAT)
- Reporting Discipline (DRF, CEF, Location Logs)
- Professional Conduct & Client Feedback
Skills & Attributes Required:
- Excellent communication and convincing skills
- Strong follow-up and time management abilities
- Knowledge of diamond jewelry products (basic to intermediate)
- Comfortable with fieldwork, travel, and long hours
- Trustworthy, responsible, and self-driven
- Basic skills in WhatsApp, Excel/Google Sheets, and CRM tools
Education & Experience:
- Minimum: Graduate (Preferred: BBA/B.Com or relevant)
- Experience: 1–3 years in field sales (jewelry or luxury goods industry preferred)
- Language: Fluent in Hindi + regional language; Basic English for reporting
Follow Up & Communication Skills
- Strong follow-up ability and sales discipline.
- Ability to work independently and manage time and route efficiently.
- Convincing power with empathy, not pressure.
- Basic knowledge of diamond jewelry SKUs, types, and pricing.
- Familiarity with WhatsApp, Excel (basic), and Google Forms.
Working Style
- Field-intensive role – expected to travel and visit clients daily.
- Must be open to working extended hours and covering multiple cities/states.
- Flexible to stay overnight when needed for client visits or exhibitions.
Remuneration & Perks
- Fixed Salary
- Sales Incentive Structure
- Petrol Reimbursement
- Performance Bonuses based on KPIs
Job Type: Full-time
Pay: ₹60,000.00 - ₹80,000.00 per month
Benefits:
- Leave encashment
- Life insurance
Work Location: In person
