Telemarketing & Sales Executive – Travel Industry
Company: Octavia Holidays Pvt. Ltd.
Location: Aluva, Kerala
Employment Type: Full-Time
Department: Sales & Marketing
About the Role
Octavia Holidays Pvt. Ltd. is expanding its sales and marketing team and is looking for an energetic and confident Telemarketing & Sales Executive to handle customer enquiries, communicate with prospective travellers and convert enquiries into confirmed tour bookings.
Key Responsibilities
- Contact customers and leads through phone calls and WhatsApp.
- Understand customer travel requirements, preferences and budget.
- Explain tour packages, destinations, hotels, inclusions and pricing clearly.
- Follow up regularly with interested customers and maintain proper records.
- Convert enquiries into confirmed bookings and achieve monthly sales targets.
- Respond promptly to customer enquiries received through digital marketing campaigns.
- Build a good relationship with customers and provide professional assistance throughout the sales process.
- Coordinate with the operations team for quotations, bookings and confirmations.
- Maintain accurate lead and follow-up details in the company's CRM/Google Sheets.
- Participate in sales and marketing activities when required.
Who We Are Looking For
- Excellent Hindi and English communication skills.
- Malayalam is an advantage.
- Confident, energetic and comfortable speaking with customers over the phone.
- Good convincing and negotiation skills.
- Strong follow-up ability and a sales-oriented mindset.
- Ability to handle multiple customer enquiries and work towards targets.
- Basic computer knowledge and familiarity with WhatsApp, email and Google Sheets.
- Experience in telemarketing, travel sales, tourism, hospitality or customer service is preferred, but freshers with excellent communication and a strong interest in sales can also apply.
What We Offer
- Competitive salary based on experience and communication skills.
- Performance-based incentives for successful conversions.
- Training on destinations, tour packages, sales techniques and company procedures.
- Opportunity to grow within a professionally managed travel company.
- Friendly and supportive working environment.
- Opportunity to develop a career in Travel Sales & Tourism.
Working Hours
9:30 AM to 5:30 PM
Full-Time | Office-based
Ideal Candidate
We are looking for someone who is confident, persuasive, energetic and hungry to achieve results. If you enjoy talking to people, following up with customers and turning enquiries into sales, this position is for you.
Apply now and join the growing team at Octavia Holidays Pvt. Ltd.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹35,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
