Key Responsibilities
- Client Relationship Management: Build and maintain strong, long-lasting
relationships with key enterprise clients. Serve as the main point of contact for all
client-related issues and needs.
- Strategic Planning: Develop and execute strategic account plans to drive growth
and achieve sales targets. Identify opportunities for upselling and cross-selling within
existing accounts.
- Customer Satisfaction: Ensure high levels of customer satisfaction through
proactive communication, timely resolution of issues, and consistent delivery of
excellent service.
- Revenue Growth: Achieve revenue targets and drive growth by identifying and
pursuing new business opportunities within assigned accounts.
- Collaboration: Work closely with internal teams, including sales, marketing, product
development, and customer support, to ensure a cohesive approach to account
management and service delivery.
- Reporting and Analysis: Monitor account performance, analyze key metrics, and
prepare regular reports for senior management. Use data-driven insights to inform
account strategies and improve client outcomes.
- Contract Negotiation: Lead contract negotiations and renewals with enterprise
clients, ensuring favorable terms for both the client and the company.
- Market Insight: Stay up to date with industry trends, market conditions, and
competitor activities to provide clients with relevant and timely insights.
Benefits
- Collaborative and innovative work environment.
- Dynamic & high-performing team that thrives in a fast-paced environment.
- Opportunities for professional growth and development.
- Cutting-edge technology stack and tools.
- Make a significant impact on our products and user experience.
- Join a team of passionate, creative, and driven individuals.
- Experience a good work culture with regular fun activities.
- Health medical insurance coverage with Family, etc
Job Type: Full-time
Pay: ₹1,200,000.00 - ₹2,200,000.00 per year
Benefits:
Application Question(s):
- How many years of experience you have in Key account Management?
- What is your current CTC?
- What is your expected CTC?
- Do you have experience in B2B Enterprise Key accounts ?
- Are you willing to relocate/travel to Thane?
Work Location: In person
