About Yummy Bee
Yummy Bee is India’s first guilt-free café chain redefining healthy indulgence. As we expand rapidly, consistent customer experience, service quality, and product execution across outlets is critical—this role will be key in building that consistency.
Role Overview
The Restaurant Training Manager will design, implement, and monitor training programs across all café outlets and central kitchens. The role ensures that every team member—from front-of-house to kitchen staff—delivers consistent product quality, service standards, and brand experience.
Key Responsibilities
Training Strategy & Execution
- Design structured training programs for FOH (service) and BOH (kitchen) teams
- Develop onboarding and induction modules for new hires
- Create certification programs for different roles (Barista, Service Associate, Kitchen Staff, Store Manager)
Standardization & SOPs
- Build and update SOPs for service, food preparation, hygiene, and customer experience
- Ensure uniform implementation of processes across all outlets
- Drive adherence to brand standards and operational excellence
New Store Openings
- Lead training and team readiness for new outlet launches
- Conduct pre-opening training and mock service drills
- Ensure smooth go-live with fully trained staff
Performance Monitoring
- Conduct regular audits and skill assessments across outlets
- Identify training gaps and implement corrective programs
- Track training effectiveness through KPIs and customer feedback
Team Development
- Coach outlet managers and supervisors on team handling and training
- Build a second line of trainers within the organization
- Drive continuous learning culture across teams
Cross-functional Collaboration
- Work with operations, HR, and quality teams to align training needs
- Support HR in onboarding, performance improvement plans (PIPs), and retention initiatives
Key Skills & Competencies
- Strong experience in restaurant/café training (QSR/F&B preferred)
- Deep understanding of FOH & BOH operations
- Excellent communication and presentation skills
- Strong SOP-building and process orientation
- Ability to train large teams across multiple locations
- High energy, hands-on, and detail-oriented approach
Qualifications
- Bachelor’s degree in Hotel Management, Hospitality, or related field
- 4–8 years of experience in training/L&D in F&B, QSR, or hospitality industry
Job Types: Full-time, Permanent
Benefits:
Application Question(s):
- What is your current CTC ?
- What is your expected CTC?
- What is your notice period ?
- Do you have experience in F&B QSR industry?
Work Location: In person
