Role Objective:- A dedicated and detail-oriented Junior HR Shared Services Specialist to join our dynamic HR team. The ideal candidate will have 3-5 years of hands-on experience in HR operations, supporting core HR functions, and providing seamless service delivery across the organization. In this role, you will assist with HR-related inquiries, administrative processes, and system updates to ensure smooth HR operations for employees and managers. Key Responsibilities: HR Service Support: • Provide support for employee queries related to HR policies, procedures, benefits, payroll, and other HR functions like DigiCad. • Ensure timely resolution of employee inquiries and escalate issues to the relevant HR teams when necessary. Employee Data Management: • Assist in maintaining and updating employee data in DigiCad - ID's records, ensuring data accuracy and compliance with legal requirements. • Support in the preparation of HR reports, audits, and documentation for employee lifecycle events (e.g., new hires, promotions, terminations). Payroll & Benefits Administration: • Assist in the administration of payroll data, including leave tracking, attendance, and processing employee benefits. • Coordinate with external vendors and internal departments to resolve payroll-related issues. HR Systems Management: • Update and maintain HR software systems (e.g., HRIS DigiCad) with employee information, ensuring data integrity and confidentiality. • Assist in the implementation of system updates and improvements. Onboarding & Offboarding: • Support new employee onboarding, including document collection, orientation scheduling, and system access. • Assist in off boarding processes, including exit interviews, system deactivation, and final settlements. Compliance & Documentation: • Ensure compliance with local labor laws and company policies, assisting in the preparation and maintenance of HR documentation. • Support in managing HR compliance audits and ensuring timely completion. Process Improvement: • Identify opportunities for process improvements within HR shared services to enhance efficiency and service quality. • Participate in HR projects to streamline administrative processes and improve the employee experience. Stakeholder Interfaces Internal Interfaces:- External Interfaces:- All Functions Consultants Auditors/HRBP/HOD Professional Qualifications Graduate/Post-Graduate - MBA HR Experience Minimum 3-5 years of relevant work experience.
