We are looking for a Tele caller to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹10,000 - ₹15,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
- Handle customer calls in a professional and efficient manner
- Address customer queries, concerns, and complaints with a problem-solving approach
- Maintain accurate records of customer interactions and follow-ups
- Provide timely and relevant information to customers to resolve their issues
- Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Pay: ₹10,000.00 - ₹15,000.00 per month
Education:
- Higher Secondary(12th Pass) (Required)
Language:
- Hindi, Marathi (Required)
Shift availability:
Work Location: In person
