We are seeking a dedicated and professional Customer Experience Associate to join our organization at our Hastings office. The role requires an individual with strong communication skills and a customer-focused approach.
Key Responsibilities:
- Manage customer interactions in a courteous and efficient manner
- Address queries and concerns while ensuring timely resolution
- Maintain a high standard of customer satisfaction
- Support day-to-day client communication and coordination
Candidate Requirements:
- Proficiency in Hindi (mandatory)
- Prior experience in customer service or a similar role is essential
- Strong interpersonal and communication skills
- Ability to handle customers with patience and professionalism
Job Type: Full-time
Pay: ₹13,000.00 - ₹18,000.00 per month
Work Location: In person