About the Role
We're looking for a confident, client-focused professional to join our digital marketing agency as a Client Servicing Executive. This is a client-facing role ideal for candidates with 0–2 years of experience who have excellent communication skills, a presentable personality, and a passion for building long-term client relationships.
Key Responsibilities
- Serve as the primary point of contact for assigned clients and ensure a seamless client experience.
- Build and nurture strong client relationships through proactive communication and regular follow-ups.
- Coordinate with internal teams (Creative, Performance Marketing, Social Media & Content) to ensure timely campaign execution.
- Understand client requirements, manage expectations, and deliver effective solutions.
- Track project timelines, prepare meeting notes, presentations, and performance reports.
- Identify opportunities for cross-selling and upselling digital marketing services.
- Ensure high levels of client satisfaction and contribute to long-term account growth.
Requirements
- 0–2 years of experience in Client Servicing, Account Management, Customer Success, Sales, Marketing, or a similar client-facing role.
- Excellent verbal and written communication skills.
- Strong interpersonal, relationship-building, and presentation skills.
- Well-organized with the ability to manage multiple client accounts simultaneously.
- Proficiency in MS Office and Google Workspace.
- A proactive attitude, problem-solving mindset, and eagerness to learn.
What We Offer
- Exposure to leading brands across industries
- Fast-paced learning environment with excellent career growth
- Collaborative, creative, and supportive team culture
Job location: Marol, Andheri East, Mumbai
Pay: Up to ₹30,000.00 per month
Ability to commute/relocate:
- Marol, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- If selected for this role, how soon can you join?
Education:
Language:
Work Location: In person
