Business and technical requirements-
Collect stakeholder requirements.
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Analyze business requirements and perform GAP/Fit analysis together with the functional team and other key stakeholders
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Present and discuss with the stakeholders about best fit solution proposal.
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Lead sign-off process together with the key stakeholders.
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During the process, ensure appropriate documentations are completed.
Design-
Lead and perform technical solution design activities together with the delivery team.
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Consider cross-functional, upstream, downstream impacts.
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Apply standard and industry best practices while designing technical solutions.
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Apprise stakeholders about the proposed design and obtain required sign-off with business and IT stakeholders.
Data management-
Understand data requirements.
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Map data from source to target applications.
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Assist in data migration activities.
Configuration, solution architecture and development-
Collaborate with solution architects to define technical requirements and system architecture.
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Develop, and implement custom features, extensions, workflows, and integrations for Dynamics 365 F&O.
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Develop, and implement integration solutions using Azure Integration Services (Logic Apps, API Management, Service Bus, Event Grid, Data Factory, etc.)
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Develop high-performance data models, reports, and batch processes.
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Explain solutions to development team for building right solutions.
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Write clean, modular, and scalable solutions following best practices.
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Connect D365 F&O with third-party applications using OData, RESTful APIs, Azure Logic Apps, and Power Automate.
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Optimize database queries, batch processing, and system performance.
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Debug and resolve production issues, ensuring system stability and reliability.
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Coordinate with development team for solution development completion.
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Review the solutions delivered by development team and perform unit & required regression testing.
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Maintain technical documentation, functional design documents, and user guides.
Testing-
Work closely with stakeholders to identify test scenarios and test cases.
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Perform unit, regression and system integration testing.
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Take part in non-functional testing.
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Assist in user acceptance test.
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Resolve defects.
Training
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Contribute to training strategy.
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Prepare training material.
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Conduct required trainings.
Go-live-
Provide input to cut-over planning.
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Take part and lead in go-live activities within the scope of the role.
Maintenance & Support-
Take part in maintenance, support activities related to the role scope.
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Work on assigned incidents, problems, service and change requests.
Process-
Adhere to relevant process like project methodology, solution change management, configuration & release management, deployment management, postproduction support processes.
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Align with project managers & support leaders for time planning, task execution, prioritizations.
Forums-
Take part in different project and support forums.
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Contribute with inputs to these forums with requirements management, solution management, testing, support tickets resolution.
Hans-on approach
D365 ERP solution touches business processes in sales, order management, pricing, sourcing, purchasing, manufacturing, inventory, warehousing, transportation, field service, financial management. Therefore, a very hands-on approach is needed in this role. The role focuses on delivering business values through best fit technology solution in collaboration with key stakeholders from business and IT.
