Key Responsibilities:
- Make outbound calls to potential customers to promote interior design services.
- Respond promptly to incoming inquiries via phone or other communication channels.
- Explain service offerings, gather client requirements, and schedule appointments for design consultations.
- Maintain accurate records of calls, client information, and feedback in CRM systems.
- Follow up with prospects and leads to ensure a high conversion rate.
- Collaborate with sales and design teams to ensure customer satisfaction.
- Meet daily/weekly/monthly call and conversion targets.
Requirements:
- Proven experience as a telecaller or in a similar customer-facing role is a plus.
- Excellent communication skills in English and local language(s).
- Basic understanding of interior design industry preferred but not mandatory.
- Comfortable with outbound calling and target-driven environments.
- Good computer skills and familiarity with CRM software is a plus.
- Positive attitude, team player, and eagerness to learn.
Pay: ₹12,000.00 - ₹15,000.00 per month
Benefits:
- Food provided
- Paid sick time
- Paid time off
- Provident Fund
Experience:
- Telemarketing: 1 year (Required)
Work Location: In person
