Job Summary
We are looking for highly dynamic and proactive candidates for the post of Customer Support Executive (Voice and non-voice process).
Responsibilities and Duties
- Responsible for receiving, considering and responding to all customer inquiries/queries through call /email /chat
- Ensuring timely and professional responses to all complaints, requests and queries received
- Research and compilation of answers for informational requests from customers
- Proper recording and scrutiny of the complaints received
- Efficient dealing of complaints to completion and enabling satisfaction of customer
Required Experience, Skills and Qualifications
- Candidate should possess excellent communication skills both verbal and written
- Ability to work effectively in a team environment
- Should be proactive, soft spoken, detail oriented, tactful, calm, punctual and disciplined
- Prior experience in customer service industry will be an added advantage
- Ready to work on US timings
- Accent: US Accent preferred
About Company
Accvell Technologies Pvt. Ltd., Bangalore, Karnataka (www.accvell.com)
Job Type: Full-time
Pay: ₹25,000.00 - ₹45,000.00 per month
Application Question(s):
- What is your current CTC?
- What is your expected CTC?
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Language:
- English (Required)
- Spanish (Preferred)
Work Location: In person
