Lead Engagement Specialist
Location: Lower Parel, Mumbai
Work Mode: Work from Office
Experience: Freshers / 1 Years
About SEED Global Education
SEED Global Education is a UK-headquartered higher education strategy and consulting firm that helps universities expand their international footprint and establish a strong presence in strategic markets.
We work with leading universities across the globe, including Imperial College Business School, Columbia University, Duke University, UC Berkeley, University of Toronto – Rotman, NYU, INSEAD, and more.
About the Role
As a Lead Engagement Specialist, you will be responsible for engaging with students interested in studying abroad and connecting them with relevant events and initiatives.
You will interact with prospective students through outbound calls, understand their interests, provide information about upcoming events, address their queries, and drive registrations and attendance through consistent follow-ups.
Key Responsibilities
Make outbound calls to prospective students interested in studying abroad, particularly Master’s programs.
Explain upcoming events, university interactions, and relevant opportunities to prospective students.
Follow calling scripts while handling candidate questions effectively.
Build rapport with leads and use effective communication and persuasion skills to drive registrations.
Conduct regular follow-ups with interested candidates to improve event attendance.
Handle inbound callbacks from registered candidates.
Accurately update lead information, responses, and call outcomes in the CRM.
Qualify, score, and nurture leads based on their level of interest and readiness.
Achieve daily, weekly, and monthly calling and attendance targets.
Share lead feedback with the Marketing and Student Advising teams to improve targeting and calling strategies.
Collaborate with internal teams to improve engagement processes and refine calling scripts.
Requirements
Excellent verbal and written communication skills in English.
Strong persuasion, negotiation, and active listening skills.
Comfortable making 100–150 calls per day.
Good organizational and time-management skills.
Proficiency in MS Office.
Ability to handle rejection professionally and remain motivated.
Knowledge of HubSpot CRM will be an added advantage.
Interest in marketing, event promotions, or international education is a plus.
Freshers with strong communication skills are encouraged to apply.
What We Offer
Competitive salary.
Professional development and learning opportunities.
Dynamic and inclusive work environment.
Growth and career advancement opportunities.
Opportunity to work with leading global universities and contribute to the international education ecosystem.
Join SEED Global Education and be part of a team shaping the future of international education.
Pay: ₹30,000.00 - ₹36,000.00 per month
Benefits:
Work Location: In person
