Firewall Management
· Create firewall policies.
· Modify existing firewall rules.
· Maintain firewall security policies.
· Troubleshoot firewall-related issues.
Patch Management
· Deploy OS and application patches.
· Create automation tasks.
· Modify deployment scripts.
· Deploy PowerShell and Batch scripts.
· Monitor patch deployment status.
Ticketing System
· Create and assign support tickets.
· Update ticket status daily.
· Maintain ticket records.
· Configure the ticketing system.
· Create ticket automation workflows.
Power BI
· Update datasets manually when refresh fails.
· Manage dashboard access permissions.
· Configure and maintain Power BI Gateway.
· Deploy new dashboards.
· Modify existing dashboards.
· Validate dashboard data accuracy.
Infor MDM
· Create vendor master records.
· Create customer master records.
· Manage business partner codes.
· Modify existing master data.
Trend Micro Endpoint Security
· Deploy endpoint security agents.
· Create and manage security policies.
· Maintain endpoint protection.
· Configure Email Cloud Security.
· Troubleshoot security agent issues.
Server Administration (Physical & Virtual)
· Maintain physical servers.
· Manage virtual machines.
· Perform VM migration.
· Monitor server health.
· Troubleshoot server issues.
Website & IIS Administration
· Create internal websites.
· Configure IIS web server.
· Configure local domains.
· Maintain hosted websites.
Network Switches
· Install managed switches.
· Configure VLANs and switch settings.
· Perform switch maintenance.
· Troubleshoot network connectivity.
Access Points & Routers
· Install access points and routers.
· Configure wireless networks.
· Apply network policies.
· Troubleshoot connectivity issues.
CCTV Systems
· Install CCTV cameras.
· Configure surveillance systems.
· Maintain CCTV infrastructure.
· Troubleshoot camera issues.
Microsoft 365 Administration
· Create and manage user accounts.
· Assign and update licenses.
· Manage Exchange Online.
· Create mail flow rules.
· Administer SharePoint.
· Manage Microsoft Entra ID.
· Support Microsoft 365 services.
User Support
· Provide technical support to end users.
· Resolve hardware and software issues.
· Assist users with IT requests.
· Troubleshoot system-related problems.
Application Support
· Support Microsoft Office applications.
· Troubleshoot business applications.
· Install and configure software.
· Resolve application-related issues.
Active Directory
· Create user accounts.
· Join systems to the domain.
· Manage user and security groups.
· Create and deploy Group Policies (GPOs).
· Maintain Active Directory environment.
Infor ERP Support
· Provide first-level user support.
· Resolve basic application issues.
· Assist users with system-related queries.
Printer Management
· Install network and local printers.
· Configure printer settings.
· Troubleshoot printing issues.
· Maintain printer devices.
Acronis Backup
· Configure backup jobs.
· Add or remove devices from backup plans.
· Monitor backup status.
· Restore data when required.
User Data Backup
· Perform OneDrive backups.
· Back up Outlook mailboxes.
· Back up user data.
· Maintain backup records in SharePoint.
Laptop & Desktop Support
· Configure new laptops and desktops.
· Install operating systems and drivers.
· Troubleshoot hardware and software issues.
· Perform preventive maintenance.
Azure VPN
· Install Azure VPN Client.
· Configure VPN connections.
· Troubleshoot VPN connectivity.
· Provide remote access support.
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person
