About Incheon Mobility
Incheon Mobility is a leading authorized dealer of River Indie electric scooters in Kerala, committed to delivering a premium customer experience through innovative and sustainable mobility solutions. Our showroom provides customers with an engaging environment to explore the River Indie electric scooter, supported by a dedicated sales and service team.
As we continue to grow, we are looking for enthusiastic and customer-focused professionals to join our team and contribute to the future of electric mobility.
Job Summary
We are seeking a professional and customer-oriented Front Office Executive to be the first point of contact for our showroom visitors. The ideal candidate should possess excellent communication skills, a positive attitude, and the ability to create a welcoming experience for customers while coordinating effectively with the sales team.
Key Responsibilities
- Handle the front office desk and welcome customers professionally.
- Communicate effectively with customers to understand their requirements.
- Ensure a positive and welcoming customer experience at all times.
- Interact with walk-in customers and provide initial information about products and services.
- Coordinate with the sales team and direct customers to the appropriate Sales Executive for further assistance.
- Answer and manage incoming phone calls and customer inquiries.
- Maintain accurate records of customer visits, inquiries, and follow-ups.
- Ensure smooth customer flow and support daily showroom operations.
- Maintain a neat, organized, and professional reception area.
Requirements
- Minimum 1–3 years of experience in front office, customer service, reception, customer relations, or a similar role.
- Minimum qualification: Plus Two (Higher Secondary Pass).
- Excellent communication and interpersonal skills.
- Strong customer interaction and relationship-building abilities.
- Positive attitude and professional appearance.
- Basic computer knowledge and proficiency
- Ability to multitask and work in a fast-paced environment.
Pay: ₹12,000.00 - ₹16,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
