Quality Assurance Executive (QAE)
Location: Calicut, Kerala
Joining: Immediate
Employment Type: Full-time
Job Summary
We are looking for a detail-oriented Quality Assurance Executive to monitor and improve the quality of academic and operational processes. The candidate will ensure that standards are maintained and help identify areas for continuous improvement.
Key Responsibilities
- Monitor and evaluate the quality of academic and operational activities.
- Conduct regular quality checks, audits, and process reviews.
- Collect and analyze student, faculty, and customer feedback.
- Identify quality issues and coordinate corrective actions.
- Prepare quality reports and share findings with management.
- Maintain proper documentation and quality records.
- Coordinate with different departments to improve processes.
- Monitor compliance with organizational policies and standards.
- Follow up on improvement plans and ensure timely implementation.
- Support continuous improvement initiatives across the organization.
Requirements
- Bachelor's degree in any relevant field.
- 0–1 years of experience in Quality Assurance, Quality Control, Academic Quality, or a similar role.
- Good communication and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Good documentation and reporting skills.
- Proficiency in MS Office/Google Workspace.
- Ability to work independently and coordinate with multiple teams.
- Immediate joiners preferred.
Work Location: In person