Note: By applying to this position you will have an opportunity to share your preferred working location from the following:
Gurugram, Haryana, India; Bengaluru, Karnataka, India.
- Bachelor's degree or equivalent practical experience.
- 6 years of experience within training, retail operations, sales, or program management.
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8 years of experience in training, retail operations, sales, or program management, integrating digital learning platforms to expand brand advocacy.
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Experience designing the enablement programs from scratch, with exceptional executive presence and the ability to synthesize complex, fragmented operational problems into framework-driven summaries, along with the ability to structure thoughts logically delivering answers to executive leadership.
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Experience utilizing multi-source data intelligence like mystery shopping, market share audits, or sell-out trends to diagnose field gaps and pivot strategy.
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Ability to negotiate, influence, and align with external retail partner headquarters and internal stakeholders.
As the Retail Enablement Strategy Lead for India, you will own the critical intersection of training, brand advocacy, and commercial sales performance. The strategies you design and deliver will act as a core business enabler to directly drive Google hardware and services sell-out across a complex, multi-tiered retail network. This role requires a grounded, structured communicator who can turn those data-driven insights into practical field execution, high-impact launch strategies, and tight vendor accountability frameworks. If you are a commercially minded leader who can articulate a clear business case, influence retail partner headquarters, and prove the direct Return on Investment (ROI) of advocacy on sales, this role is built for you.The Platforms and Devices team encompasses Google's various computing software platforms across environments (desktop, mobile, applications), as well as our first party devices and services that combine the best of Google AI, software, and hardware. Teams across this area research, design, and develop new technologies to make our user's interaction with computing faster and more seamless, building innovative experiences for our users around the world.
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Design and execute comprehensive, data-driven training strategies and go-to-market enablement plans to systematically elevate product knowledge, maximize recommendation share, and drive Google hardware and services sell-out
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Establish and nurture trusted, value-driven relationships with internal cross-functional stakeholders and senior external retail partner headquarters to align objectives, sell in joint commercial business plans.
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Manage third-party vendor training staff with strict operational excellence, establishing clear SLA frameworks, governing performance KPIs, and driving field team accountability to ensure maximum ROI on program budgets.
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Oversee localized content deployment and digital learning platform ecosystems across covered and uncovered retail footprints, while engineering impactful launch readiness strategies and Train-the-Trainer (TTT) frameworks.
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Synthesize multi-source channel data, field audits, and mystery shopping metrics to critically analyze shop-floor behavior against device sales performance, framing clear, concise, and actionable strategy pivots for sales leadership.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
