Job Description :
Company: WeSage BPM
Job Type: Full-time | In-office
Experience: Fresher & Experienced (0-2 years)
Shift: Graveyard Shift
Joining: Immediate
Job Overview :
WeSage BPM is looking for enthusiastic and customer-focused Customer Support Executives to join our growing team. This role involves handling customer interactions professionally while ensuring a high level of satisfaction through excellent communication and problem-solving skills.
Key Responsibilities:
- Handle inbound and outbound customer calls
- Understand customer queries and provide accurate, timely solutions
- Maintain a positive and empathetic attitude with customers
- Document customer interactions and update records accurately
- Meet quality, productivity, and performance benchmarks
- Escalate complex issues to the concerned team when required
- Follow company processes and compliance guidelines
Required Skills & Qualifications:
- Excellent verbal and written communication skills
- Comfortable working in graveyard/night shifts
- Basic computer knowledge and typing skills
- Ability to work independently in a remote environment
- Customer-oriented mindset with good listening skills
- Freshers are welcome; prior BPO/customer service experience is a plus
What We Offer:
- Professional work environment
- Skill development and career growth
- Supportive team and management
- Competitive compensation
- 5 Days work week
Work Location: In person
How to Apply:
Call/WhatsApp: +91-8460001175
Email your CV: [email protected]
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Pay: ₹16,000.00 - ₹22,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
