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Asst Mgr - Strategic Consulting

MetLife -
Noida, Uttar Pradesh

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Excel
Microsoft Office
Analysis skills
Project management
Bachelor's degree
Financial services
RMF
Communication skills
Internal audits

Full job description

General Information

Location

Noida, Uttar Pradesh

Working Schedule

Full-Time

Work Arrangement

Hybrid

Relocation Assistance Available

Posted Date

15-May-2026

Job ID

17799

Description and Requirements

Job Description – Risk Management Support

Position Title: Assistant Manager

Function, Responsibility Level: Global Customer Service & Operations Risk Management (GCSORM)

Reports to: Manager/ Senior Manager / SDL

Span of Control: N/A

Location: GSS, Noida

Global Grade: 10

Basic Function:

Overall responsibility for the delivery of proactive control testing, risk-based assignments to ensure that all business risks are anticipated identified, recognized, and appropriately managed in alignment with the departmental risk-based testing plan and initiatives.

Business/ Domain Knowledge – Basic / Intermediate knowledge of the Financial / Insurance Industry

Essential Functions:

Risk based Proactive Control testing:

Support and execute proactive control testing across Global Customer Service & Operations (GCSO) including control testing for risk focused projects by using department guidelines, knowledge of best practices, and understanding of controls to provide management with an independent appraisal of the control environment surrounding business processes or activities.

Support and execute in assessment and evaluation of control and risk descriptions to ensure they are well documented. Assesses the soundness, adequacy, compliance and cost-effectiveness of the enterprise’s operational, financial and information systems controls and the accuracy, integrity and completeness of data integral to operations, including management reporting.

Execute, Support and Assist with the preparation of testing scripts/checklists for use across GCSO.

Execution with the development of internal procedures and templates for use in testing activities.

Ensure and execute all aspects of a proactive testing assignment including planning, testing, and reporting results to HOD of countries globally.

Issue root cause analysis and thematic issues

Project Management:

Support, Execute and assist in projects, completing assigned tasks and responsibilities within budget and agreed timelines (and explaining variances).

Communicate appropriately with identified stakeholders within Risk Operations and business management.

Exhibits organization and multi-tasking skills required to successfully engage in simultaneous engagements.

Relationship Management

Maintains a positive working relationship with team members, global stakeholders and sustains an ongoing relationship with key business contacts.

Effectively maintains the appropriate level of communication with business management.

Lead discussion with clients in developing action plans to resolve control issues or risks; handles the resolution of high risk issues with management

Reports to:

Manager/ Senior Manager/ SDL

Supervises:

Internal Contacts

(and purpose of relationship):

AVP Strategic Consulting

GSS Risk Management Support Group

External contacts

(and purpose of relationship):

Country HODs

Business Process owners

GSS Management

Others as applicable

Skills

Technical Skills

Proficiency in Risk assessment / Risk & Control testing

Understanding of internal control and risk assessment concepts and related activities

Strong analytical skills to assess the impact of control weaknesses

Strong expertise with the Operations Risk reviews procedures and documentation standards.

Process Specific Skills

Basic / Intermediate understanding of insurance and financial services industry.

Familiar with Organization’s Risk Management Framework.

Support the team in Operational Controls assessment and evaluation

Be involved in the management call program; maintain ongoing and open communications with management on internal controls

Confident in liaising with stakeholders from different insurance process owners and geographical locations.

Communicate findings develop resolutions with Risk Operations management and the business clients

Consults with clients in developing action plans to resolve control issues or risks

Support manager and handle in the resolution of high-risk issues with management

Maintain an ongoing relationship with key business contacts

Soft skills (Mandatory / Desired)

Effective oral & written communication

Effective presentation skills using tools & techniques

Strong MS Office experience including Excel, Word and PowerPoint.

Strong analytical skills and attention to detail.

Good interpersonal skills, ability to collaborate across teams

Teamwork, ability to form and manage effective teams

Team player, ability to work with a team

Education Requirements:

Graduate preferably in Commerce from reputed college / Institution

Work Experience Requirements:

Minimum 2-4 years of relevant Operations Risk Testing / Internal Controls Testing / Internal Audit experience.

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World’s 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world’s leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we’re inspired to transform the next century in financial services. At MetLife, it’s #AllTogetherPossible. Join us!

Apply Now

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General Information

Description and Requirements

Job Description – Risk Management Support

Function, Responsibility Level: Global Customer Service & Operations Risk Management (GCSORM)

Basic Function:

Essential Functions:

Internal Contacts

(and purpose of relationship):

Skills

Technical Skills

Education Requirements:

Work Experience Requirements: