goa quality assurance manager Jobs – 23 Open Jobs Today

Quality Manager
Marriott International, Inc —Goa
- Full-time
- Bachelor's degree
- Front desk
- Business Administration
Duty Manager II voco Goa
voco —Goa, Goa
- English
Senior Director, Site Quality Head, Goa
Teva Pharmaceuticals —South Goa District, Goa
- Master's degree
- Project management
- Bachelor's degree
- Health insurance
Purchase Associate
Marriott International, Inc —Goa
- Full-time
- 12th Pass
- Supervising experience
6d
Income-Auditor
Marriott International, Inc —Goa, Goa
- Full-time
- 12th Pass
- Supervising experience
IPD Billing Executive - Bardez, GOA
RG Stone Urology & Laparoscopy Hospital —Goa
- Bachelor's degree
5d
Driver
RG Stone Urology & Laparoscopy Hospital —Goa
Operation Manager / Production Manager
HireMore —Goa, Goa
- ₹4,00,000 - ₹8,00,000 a year
- Full-time
- ERP systems
- Analysis skills
- Bachelor's degree
- Paid time off
Quick apply
10d
Housekeeping Supervisor
RG Stone Urology & Laparoscopy Hospital —Goa
Project Manager
Anemos Boutique Living & Spa —Pernem, Goa
- Full-time
- Hospitality
- Project management
- Bachelor's degree
Quick apply
4d
PMC Engineer
CVS MULTI SERVICES PVT LIMITED —Goa, Goa
- ₹30,000 - ₹40,000 a month
- Full-time
- Civil engineering
- Supervising experience
- Bachelor's degree
Quick apply
Loss Prevention Associate
Marriott International, Inc —Goa, Goa
- Full-time
- 12th Pass
- Supervising experience
Production Executive
CELOGEN PHARMA PVT LTD —Ponda, Goa
- ₹30,000 - ₹55,000 a month
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
Quick apply
1d
Ward Boy
RG Stone Urology & Laparoscopy Hospital —Goa
- Bachelor's degree
Branch Manager
goSTOPS Hospitality Pvt Ltd —Goa
- Hospitality
- Bachelor's degree
- Leadership
- Health insurance
Quick apply
QA Automation Engineer/Senior Engineer
Creative Capsule —Goa
- Full-time
- Software troubleshooting
- Databases
- SQL
Quick apply
Gym Instructor
Marriott International, Inc —Goa
- Full-time
- 12th Pass
- Supervising experience
7d
Full Stack Developer
Mograsys Technologies LLC —Madgaon, Goa
- ₹30,000 - ₹45,000 a month
- Full-time
- SQL
- AWS
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
Jr. Software Developer
Open Destinations Infotech Pvt Ltd —Panaji, Goa
- Full-time
- Computer science
- Software troubleshooting
- Java
Jr. Software Developer
Open Destinations —Panaji, Goa
- Computer science
- Software troubleshooting
- Java
Quick apply

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Quality Manager

Marriott International, Inc -
Goa

Apply Now

Job details

Full-time

Qualifications

Guest relations
Quality assurance
Bachelor's degree
Front desk
Business Administration
Guest services

Full job description

Additional Information
Job Number26052301
Job CategoryProcurement, Purchasing, and Quality Assurance
LocationVagator Beach Road, Goa, India, India, 403509
ScheduleFull Time
Located Remotely?N
Position Type Management

JOB SUMMARY

The position is responsible for implementing quality assurance processes that meet the company’s mission and brand standards, target customer needs, ensure employee satisfaction, and focus on continuous improvement at the property level. This position champions the Quality function and builds support for change.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major 3 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 1 year experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Quality Assurance Goals

Coaches managers on adopting the Total Quality Management leadership style.

Conducts monthly audit to ensure compliance with company and brand standards

Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

Directs property quality efforts to address critical customer requirements.

Assists with regional and/or company-wide implementation of company best practices.

Facilitates process improvement teams, assuring use of the systematic processes, and improvement is achievable and measurable.

Managing Quality Tools

Ensures that management practices at all levels are aligned with quality tools by providing training in quality sciences.

Uses data collection methods to compile, display, track, and analyze defect trends.

Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

Analyzes issues and identifies trends.

Managing the Guest Experience

Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

Responds to and handles guest problems and complaints.

Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Models service behaviors that meet or exceed guest expectations.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

quality assurance manager jobs in goa

Quality Manager

Duty Manager II voco Goa

Senior Director, Site Quality Head, Goa

Purchase Associate

Income-Auditor

IPD Billing Executive - Bardez, GOA

Driver

Operation Manager / Production Manager

Housekeeping Supervisor

Project Manager

PMC Engineer

Loss Prevention Associate

Production Executive

Ward Boy

Branch Manager

QA Automation Engineer/Senior Engineer

Gym Instructor

Full Stack Developer

Jr. Software Developer

Jr. Software Developer

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