Remote Senior network specialist Jobs – 23 Open Jobs Today

Senior Specialist, Customer Relations
Rosotravel —Remote
- Weekend availability
- Remote
- CRM software
- Customer service
- English
- Paid time off
- Work from home
Quick apply
Automations & Integrations Senior Specialist
Rosotravel —Remote
- Full-time
- Remote
- DevOps
- English
- Databases
- Paid time off
- Work from home
Quick apply
Senior Recruiter – IT Services: USA & Europe
InOpTra Digital —Remote
- Full-time
- Remote
- Azure
- Oracle
- Java
11d
Senior Recruiter
CSO HR SERVICES PVT LTD —Remote
- Full-time
- Remote
- Human resources
- Communication skills
Quick apply
Sales Support Specialist
Kollyns Services Pvt. Ltd. —Remote
- Up to ₹55,000 a month
- Full-time
- Remote
- English
- Business development
- Communication skills
- Work from home
Quick apply
Sales & Coach Onboarding Specialist
Strengthscape Private Limited —Remote
- Full-time
- Remote
- CRM software
- Sales
- Training & development
Quick apply
Senior Oracle DBA - BRM Specialist Experience 8 to 12 years
Sagous —Remote
- Full-time
- Remote
- Oracle
- SQL
- Scripting
10d
Research Assistant -Renewal Energy Solar (PhD must)
Regen Power Solutions —Remote
- ₹35,000 - ₹50,000 a month
- Full-time
- Remote
- Doctoral degree
- Research
- Master's degree
Quick apply
Network Engineer – L2+ (Juniper Routing & Switching)
InOpTra Digital —Remote
- Full-time
- Remote
- Oracle
- Analysis skills
- Bachelor's degree
Inside Sales Operations Specialist
Spiceworks —Remote
- Full-time
- Remote
- Microsoft Excel
- Sales
- Marketing
- Paid holidays
- Health insurance
Sr. Finance & Accounting Specialist
HighLevel —Remote
- Remote
- GAAP
- Accounting
- APIs
Senior Software Engineer / Tech Lead
InOpTra Digital —Remote
- Full-time
- Remote
- Oracle
- Computer Science
- Master's degree
11d
Sr Network Operations Engineer NOC III - IN
Rackspace —Remote
- Full-time
- Remote
- Windows
- Computer networking
- Linux
Azure and Windows Infrastructure Specialist
SR SOFTECH AND HR SERVICES —Remote
- ₹15,00,000 - ₹18,00,000 a year
- Full-time
- Remote
- Azure
- Windows
- Computer networking
- Work from home
Quick apply
4d
Senior Solutions Engineer
SonicWall —Remote
- Remote
- Azure
- HIPAA
- AWS
Quick apply
Director of Alumni Leadership, Asia Pacific
Teach For All —Remote
- Remote
- English
- Project management
- Travel
- Paid time off
Senior Technical Consultant - VMware Cloud Foundation (VCF)
AHEAD —Remote
- Remote
- AWS
- Travel
- AI
- Health insurance
- Paid time off
Oracle Transport Management System
InOpTra Digital —Remote
- Full-time
- Remote
- Oracle
- Bachelor's degree
11d
Project Lead – Embedded Systems Lead (Automotive & Industrial Domains)
InOpTra Digital —Remote
- Full-time
- Remote
- Oracle
- Computer Science
- Master's degree
11d
Sr. Business Development – USA – IOT, Embedded, Product Engineering
InOpTra Digital —Remote
- Full-time
- Remote
- Oracle
- Business development
- Bachelor's degree

I want to receive the latest job alerts for senior network specialist in remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior network specialist jobs near remote

Senior Specialist, Customer Relations

Rosotravel -
Remote

Quick apply

Job details

Full-time

Benefits

Paid time off
Work from home

Qualifications

CRM software
Customer service
English
E-Commerce
Project management
Quality control
Mentoring
Direct sales
Communication skills
Analytics

Full job description

Rosotravel – We create outstanding memories!

Can you maintain a 97% customer satisfaction rate across 100+ cities worldwide?

Honestly, it’s tough because you can’t predict everything in travel. A local driver gets stuck in traffic, sudden roadworks block the meeting point and guests can't find their guide – it happens. We don't need someone who panics or waits for permission to act. We need someone who just stays calm, makes a quick decision, and fixes the issue on the spot.

About us:

Since 2017, we have been creating outstanding memories for travelers worldwide. Our footprint spans Europe, the Americas, Asia, Australia, and Africa, with a strong network of local partners. Having welcomed over 400,000 clients, we know that success lies in the details. We operate 100% remotely, valuing expertise over presence.

Role Overview:

As our Senior Specialist, Customer Relations, you won't just be following a manual – you’ll be helping us write it. You will take real ownership of the entire guest journey across 100+ cities worldwide, ensuring everything runs beautifully from the moment a tour is booked until the traveler goes home with great memories.

Your Responsibilities:

Crisis Management: Independently handling the emergency support line and making autonomous, high-stakes decisions to safeguard customer experience.
CSAT Metrics: Actively monitoring customer satisfaction metrics and executing swift post-sales interventions to proactively prevent negative feedback.
Negotiations & Mediation: Directly resolving complex customer disputes and negotiating alternative solutions or compromises to ensure service delivery.
Vendor Relationship Management: Overseeing relations with key vendors and negotiating operational improvements, better availability, or exclusivity terms.
SOPs & Playbooks: Independently drafting, updating, and implementing standard operating procedures (SOPs) and tactical playbooks for Customer Service and claims.
Training & Onboarding: Co-designing onboarding frameworks and professional career pathways while training Junior staff on core operational standards and soft skills.
Analytics & Reporting & Optimization: Analyzing performance trends (CSAT and other CX metrics, claims, sales), delivering comprehensive data reports, and implementing actions to improve efficiency and service quality.
Project Management: Designing and managing internal projects from concept to execution, ensuring cross-functional alignment on product and pricing changes, coordinating shift workflows, distributing tasks to Junior team members, and maintaining strict quality control across all deliverables.

Required Skills and Experience:

At least 5 years of experience in B2C customer service operations – back-office and process-driven roles.
Experience working within companies and with clients across Europe and/or North America.
Experience working with external partners or vendors: Ability to coordinate with third-party suppliers, manage operational relationships, and negotiate practical solutions to ensure smooth service delivery.
Exceptional independence and priority management: Proven ability to manage your own workload, make quick, high-stakes decisions autonomously, and take full ownership of tasks.
Experience working with customer service KPIs and performance metrics (e.g. CSAT, claims, sales): Ability to monitor results, identify trends, and proactively implement improvements based on data.
Analytical thinking & problem-solving: Experience to move from identifying process bottlenecks or data trends to implementing end-to-end solutions/improvements.
Fluency in English (C1 level) in both spoken and written communication (essential for international client and partner relations).
Digital Toolbelt: Practical knowledge of Google Workspace and project management tools (e.g., ClickUp).
Excellent communication and mentoring skills: Ability to share knowledge, train others, or create onboarding materials.
Resilience and composure: Ability to work efficiently under time pressure and handle crisis situations smoothly.

Nice to have:

Experience in e-commerce (across both services and retail), with direct exposure to B2C customer operations.
Experience in the travel and tourism industry, with a solid understanding of customer needs, booking processes, and day-to-day operations within the sector.
Hands-on experience with CRM systems (e.g., Zoho).

Availability and tools:

Fast and stable internet connection and reliable equipment for remote work.
Availability to work shifts between 8:00 AM– 4:00 PM and 10:00 AM–6:00 PM CET/CEST, including two weekends per month and public holidays.
Own mobile phone with a SIM card; costs will be reimbursed with the first monthly salary payment.

We offer:

Remote work,
Yearly performance-based bonus,
Paid time off (20 vacation days per calendar year),
Professional development in a rapidly growing company.

Recruitment process:

Meeting with HR
Live Recruitment Assignment
Meeting with the Manager

Benefits:

Work from home

Application Question(s):

What are your salary expectations (INR/month)?
Do you have experience working within companies and with clients across Europe and/or North America? State the workplace.

Experience:

Customer service: 5 years (Required)

Work Location: Remote

Quick apply

Refine Your Search

senior network specialist jobs in remote

Senior Specialist, Customer Relations

Automations & Integrations Senior Specialist

Senior Recruiter – IT Services: USA & Europe

Senior Recruiter

Sales Support Specialist

Sales & Coach Onboarding Specialist

Senior Oracle DBA - BRM Specialist Experience 8 to 12 years

Research Assistant -Renewal Energy Solar (PhD must)

Network Engineer – L2+ (Juniper Routing & Switching)

Inside Sales Operations Specialist

Sr. Finance & Accounting Specialist

Senior Software Engineer / Tech Lead

Sr Network Operations Engineer NOC III - IN

Azure and Windows Infrastructure Specialist

Senior Solutions Engineer

Director of Alumni Leadership, Asia Pacific

Senior Technical Consultant - VMware Cloud Foundation (VCF)

Oracle Transport Management System

Project Lead – Embedded Systems Lead (Automotive & Industrial Domains)

Sr. Business Development – USA – IOT, Embedded, Product Engineering

I want to receive the latest job alerts for senior network specialist in remote

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected