customer relations representative Jobs

Transportation Representative, Executive Customer Relations
ASSPL - Telangana - D82 —Telangana
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Assistant Manager - Customer Relations
CitiAlert Security Private Limited —Delhi
- ₹30,000 - ₹40,000 a month
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Customer Service Representative
Avnet —Bengaluru, Karnataka
- Full-time
- 12th Pass
- Communication skills
2d
Customer Service Representative
Baked with Love by Annie —Wadala, Mumbai, Maharashtra
- ₹6,000 - ₹30,000 a month
- Part-time
- Customer service
- English
- In-person
- Paid time off
- Paid sick time
Quick apply
PROMOTION REPRESENTATIVE
Kokuyo Camlin —Kolhapur, Maharashtra
Promotions Representative
Kokuyo Camlin —Delhi
Sales Representative
Kokuyo Camlin —Visakhapatnam, Andhra Pradesh
Inside Sales Representative
Value Point Systems —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Communication skills
- Health insurance
- Work from home
7d
Associate, Generalist, Client Services, Small Medium Enterprises
DBS Bank —Mumbai, Maharashtra
- Full-time
- Microsoft Office
- Master's degree
- Bachelor's degree
SALES REPRESENTATIVE- AGARTALA
Kokuyo Camlin —Agartala, Tripura
SALES REPRESENTATIVE- KOTTAYAM
Kokuyo Camlin —Kottayam, Kerala
Medical Representative-Lucknow
Tyykem Private Ltd. —Lucknow, Uttar Pradesh
- ₹20,000 - ₹25,000 a month
- Full-time
- Sales
- Customer service
- Organizational skills
- Health insurance
- Cell phone reimbursement
Quick apply
SALES REPRESENTATIVE- DURGAPUR
Kokuyo Camlin —Durgapur, West Bengal
SALES REPRESENTATIVE- KURNOOL
Kokuyo Camlin —Kurnool, Andhra Pradesh
Sales Representative for Elevator Industry
SK Consultancy1984 —Vasai, Maharashtra
- ₹35,000 - ₹38,000 a month
- Full-time
- Sales
- Customer service
- Bachelor's degree
Quick apply
11d
SALES REPRESENTATIVE- SALES
Kokuyo Camlin —Silchar, Assam
SALES REPRESENTATIVE- PATNA
Kokuyo Camlin —Patna, Bihar
Customer Care Executive
Degree Day Pvt. Ltd. —Indore, Madhya Pradesh
- ₹12,000 - ₹17,000 a month
- Full-time
- B.Sc
- Master's degree
- Bachelor's degree
Quick apply
Medical Representative (MR / PRO) - Roorkee
Molecular Diagnostics And Therapy —Roorkee, Uttarakhand
- ₹20,000 - ₹25,000 a month
- Full-time
- Presentation skills
- Bachelor's degree
- Travel
- Cell phone reimbursement
Quick apply
10h
SALES REPRESENTATIVE- KARIMNAGAR
Kokuyo Camlin —Karimnagar, Telangana

I want to receive the latest job alerts for customer relations representative

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer relations representative jobs near

Sales Representative jobs in Agartala, Tripura

Sales Representative jobs in Visakhapatnam, Andhra Pradesh

Inside Sales Representative jobs in Bengaluru, Karnataka

Sales Representative jobs in Patna, Bihar

Customer Service Representative jobs in Bengaluru, Karnataka

Medical Representative jobs in Lucknow, Uttar Pradesh

Medical Representative jobs in Zirakpur, Punjab

Medical Representative jobs in Mumbai Central, Mumbai, Maharashtra

Medical Officer,indigo Airlines jobs in Kerala

Medical Coder, Dubai jobs in Kochi, Kerala

Medical Representative jobs in Faridabad, Haryana

Medical Representative jobs in Tollygunge, Kolkata, West Bengal

Medical Coding jobs in Gujarat

Fortune Capital Services jobs in Guindy, Chennai, Tamil Nadu

Courier Services, Blue Dart jobs in Mumbai, Maharashtra

Client Services jobs in Vadodara, Gujarat

Client Services jobs in Chennai, Tamil Nadu

Catering Services jobs in Goa

Client Services jobs in Thiruvananthapuram, Kerala

Easy Cater Services jobs in Vadodara, Gujarat

Transportation Representative, Executive Customer Relations

ASSPL - Telangana - D82 -
Telangana

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Business Management
Economics
Microsoft Excel
Customer service
English
Microsoft Office
Administrative experience
Analysis skills
Presentation skills
Bachelor's degree
Computer networking
SharePoint
Business Administration
Root cause analysis
Communication skills

Full job description

DESCRIPTION

Executive Customer Relations (ECR) team manages IN trans related escalations for rescue, root causing and medium/long term systemic changes. The team manages multiple programs such as INOPS VPI, ECR email escalations and customer rescue programs.
The team liaises with stakeholders across the IN Network to develop proactive rescue mechanisms, solutions and systemic fixes around the opportunities identified through root cause analysis to improve customer experience.

Key job responsibilities
Respond to inquiries from leaders, in addition to resolving contacts (received through escalation channels).
Communicate effectively and professionally with CS and non-CS departments.
Work on a detailed root cause analysis.
Recognize systemic and quality concerns contributing to poor customer experiences and communicate to appropriate stakeholders.

A day in the life
You will address customer issues by rescuing the customer but also by identifying and measuring root cause of the customer's experience failure and presenting your findings and recommendations to right stakeholders who can fix process or technology that caused customer defect.

BASIC QUALIFICATIONS

Experience working with customers with a passion for delivering exceptional service, or experience that includes strong analytical skills, attention to detail, and effective communication abilities
Experience in English-language communication skills, both written and verbal
1+ years of customer service experience, or Bachelor's degree in management, business administration, economics, engineering, marketing
Work flexible shifts including nights, weekends, or holidays in a 24/7/365 environment
Can work proactively and independently, meet deadlines, and deliver on projects and tasks
Experience handling administrative details independently, while exercising good judgment in keeping team members adequately informed
Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience in managing and troubleshooting network and experience working with customers with a passion for delivering exceptional service

PREFERRED QUALIFICATIONS

Experience handling confidential information and maintaining professionalism in dealing with senior executives, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
Knowledge of Microsoft Office Suite (Excel, Word, SharePoint, and PowerPoint)
Prior experience in Customer Service

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

Transportation Representative, Executive Customer Relations

Assistant Manager - Customer Relations

Customer Service Representative

Customer Service Representative

PROMOTION REPRESENTATIVE

Promotions Representative

Sales Representative

Inside Sales Representative

Associate, Generalist, Client Services, Small Medium Enterprises

SALES REPRESENTATIVE- AGARTALA

SALES REPRESENTATIVE- KOTTAYAM

Medical Representative-Lucknow

SALES REPRESENTATIVE- DURGAPUR

SALES REPRESENTATIVE- KURNOOL

Sales Representative for Elevator Industry

SALES REPRESENTATIVE- SALES

SALES REPRESENTATIVE- PATNA

Customer Care Executive

Medical Representative (MR / PRO) - Roorkee

SALES REPRESENTATIVE- KARIMNAGAR

I want to receive the latest job alerts for customer relations representative

Related Searches

Explore jobs in more locations

DESCRIPTION

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Jobseeker tools

Employer Tools

Browse

Stay Connected