Payment Solutions Manager
Corpay —Chennai, Tamil Nadu
- Full-time
- APIs
- AI
- Leadership
Senior D365 O2C/PFD Functional Specialist
ASSA ABLOY —Chennai, Tamil Nadu
- Microsoft Powerpoint
- Azure
- Software troubleshooting
CRM - Salesforce Business Process Lead
Corpay —Chennai, Tamil Nadu
- Full-time
- Salesforce
- Engineering
- Master's degree
Sr Manager - Customer Service Operations
Tata Communications —Chennai, Tamil Nadu
- Full-time
4d
Junior Compliance Analyst
Corpay —Chennai, Tamil Nadu
- Full-time
- English
- AI
- Communication skills
5d
Team Lead Compliance
Corpay —Chennai, Tamil Nadu
- Full-time
- English
- Communication skills
Senior Operational Superintendent
Shell Energy —Chennai, Tamil Nadu
- Full-time
- English
- Master's degree
- Analysis skills
- Flexible schedule
3d
Senior Operational Superintendent
Shell —Chennai, Tamil Nadu
- Full-time
- English
- Master's degree
- Analysis skills
- Flexible schedule
3d
Assistant Manager Accounts Receivable
AccorHotel —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Downstream Process Excellence Lead
Shell —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Project management
- Presentation skills
Manager - Settlements -- Global Market Operations
Standard Chartered —Chennai, Tamil Nadu
- Management
- Master's degree
- Analysis skills
- Health insurance
- Paid sick time
1d
Downstream Process Excellence Lead
Shell Energy —Chennai, Tamil Nadu
- Full-time
- Master's degree
- Project management
- Presentation skills
Credit Analyst - Risk Initiation
Standard Chartered —Chennai, Tamil Nadu
- Microsoft Office
- Master's degree
- Bachelor's degree
- Health insurance
- Paid sick time
Regional Business Manager-Retail
Titan Company —Chennai, Tamil Nadu
- Full-time
- Sales
- Master's degree
- Travel
Indirect Sourcing Manager - Supply Chain Management, Vice President
Citi —Chennai, Tamil Nadu
- Full-time
- Oracle
- Microsoft Office
- Master's degree
3d
Assistant Manager Accounts Receivable
ACCOR —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Sales Development Representative - Europe
SURVEYSPARROW PRIVATE LIMITED —Chennai, Tamil Nadu
- CRM software
- Sales
- Salesforce
Quick apply
Senior Field HR Specialist
NCR —Chennai, Tamil Nadu
- Full-time
- Bachelor's degree
- Business Administration
- Restaurant experience
Operations Manager Global Derivatives
Shell —Chennai, Tamil Nadu
- Full-time
- Finance
- Master's degree
- Analysis skills
ECC Senior SAP Quality Consultant
Oxydata Software —Chennai, Tamil Nadu
- Full-time
- English
- Analysis skills
- Bachelor's degree

I want to receive the latest job alerts for senior customer support representative in chennai tamil nadu

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior customer support representative jobs near chennai tamil nadu

SAP Consultant jobs in Chennai, Tamil Nadu

Operations Manager jobs in Chennai, Tamil Nadu

Compliance Officer jobs in Chennai, Tamil Nadu

Sales Representative jobs in Chennai, Tamil Nadu

Credit Analyst jobs in Chennai, Tamil Nadu

Human Resources Specialist jobs in Chennai, Tamil Nadu

Regional Manager jobs in Chennai, Tamil Nadu

Sap Mm jobs in Kharadi, Pune, Maharashtra

Fashion Consultant jobs in Delhi, Delhi

Sap Consultant jobs in Janakpuri, Delhi, Delhi

Sap Consultant jobs in Jayanagar, Bengaluru, Karnataka

Sap Consultant jobs in Greater Noida, Uttar Pradesh

Sap Consultant jobs in Remote

Senior Customer Service Representative jobs in Bengaluru, Karnataka

Customer Support Remote jobs in Ahmedabad, Gujarat

Senior Customer Service Representative jobs in Chandivali, Mumbai, Maharashtra

Customer Service 12th Pass jobs in Hyderabad, Telangana

Zomato, Customer Service jobs in Mumbai, Maharashtra

Apac Customer Support jobs in Remote

Senior Customer Service Representative jobs in Hyderabad, Telangana

Payment Solutions Manager

Corpay -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

APIs
AI
Leadership

Full job description

Your role

Customer Service - General Support - S5 - IND

What you'll be doing

You will also play a key role in developing and mentoring your team, optimizing workflows, and acting as a key escalation point for technical sales/service-related matters.

Key Responsibilities

Team Leadership & Management

Manage and coach a team of 7 Technical Sales Support Specialists, 2 Enterprise Management Support Analysts, and 1 Client Success Representative.
Provide regular training, career development, and performance feedback to support team growth and engagement.
Act as the primary point of contact for team escalations, technical queries, and prioritization of support tasks.
Oversee staffing, task allocation, and scheduling to meet business needs while ensuring high service quality.

Technical Sales Support & Solutioning

Oversee the delivery of technical support across key integration channels, including API, file upload, and ERP.
Collaborate with Senior Technical Sales Consultants to help define and execute scalable implementation plans for both new and existing client implementations.
Lead technical enablement sessions, demos, and documentation reviews for your team, ensuring alignment with evolving product capabilities and company needs.

Client Implementation Oversight

Provide oversight on client onboarding, sandbox integration, certification testing, and go-live readiness.
Ensure team adherence to standardized implementation protocols and SLAs to meet client and internal milestones.
Coordinate with cross-functional teams (Product, Engineering, Sales, and Client Services) to ensure smooth technical delivery and resolution of blockers.

Process & Operational Excellence

Identify and implement improvements to internal processes, tooling, and documentation to improve team efficiency and scalability.
Maintain strong feedback loops with the wider Payment Solution teams to address recurring pain points in the client onboarding journey.
Drive reporting and analysis of team KPIs to ensure visibility into team performance and delivery timelines.

About Corpay

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.

Apply Now

Refine Your Search

senior customer support representative jobs in chennai tamil nadu

Payment Solutions Manager

Senior D365 O2C/PFD Functional Specialist

CRM - Salesforce Business Process Lead

Sr Manager - Customer Service Operations

Junior Compliance Analyst

Team Lead Compliance

Senior Operational Superintendent

Senior Operational Superintendent

Assistant Manager Accounts Receivable

Downstream Process Excellence Lead

Manager - Settlements -- Global Market Operations

Downstream Process Excellence Lead

Credit Analyst - Risk Initiation

Regional Business Manager-Retail

Indirect Sourcing Manager - Supply Chain Management, Vice President

Assistant Manager Accounts Receivable

Sales Development Representative - Europe

Senior Field HR Specialist

Operations Manager Global Derivatives

ECC Senior SAP Quality Consultant

I want to receive the latest job alerts for senior customer support representative in chennai tamil nadu

Explore jobs in more locations

Your role

What you'll be doing

Key Responsibilities

About Corpay

Jobseeker tools

Employer Tools

Browse

Stay Connected