mumbai central mumbai maharashtra customer success engineer Jobs – 396 Open Jobs Today

IT Support Assoc II (ONS), IT Services Variable
ADCI - BOM - Non STPI - K52 —Mumbai, Maharashtra
- Full-time
- Software troubleshooting
- Customer service
- Windows
9d
Solutions Engineer
Protectt.ai —Mumbai, Maharashtra
- Email
Vibe Coding Engineer
AryaXAI —Mumbai, Maharashtra
- Full-time
- Remote
- APIs
- AI
Quick apply
Customer Success Manager (CSM)
Gray Matrix —Mumbai, Maharashtra
- Project management
Systems Engineer II
TGBPL TP India - GBS —Mumbai, Maharashtra
- Remote
- Work from home
Field Engineer III
Worley —Mumbai, Maharashtra
- Remote
- Microsoft Office
- Bachelor's degree
- Diploma
- Work from home
1d
Desktop Support Engineer L1
CARE INFOTECH —Mumbai Central, Mumbai, Maharashtra
- ₹15,000 - ₹18,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Customer service
Quick apply
Customer Success Engineer
Convergence IT Services-Client Location —Vidyavihar, Mumbai, Maharashtra
- ₹2,00,000 - ₹3,00,000 a year
- Full-time
- Microsoft Excel
- SQL
- In-person
Quick apply
Customer Success Engineer
RippleHire —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
TS Implementation Engineer (L1)
NTT DATA —Mumbai, Maharashtra
- Full-time
- Computer Science
- Project management
- Bachelor's degree
DGM Customer Projects
Schneider Electric —Mumbai, Maharashtra
- Online application
- English
- Mentoring
Enterprise Solutions Engineer DEX
TeamViewer Germany GmbH —Mumbai, Maharashtra
- Hybrid work
- Computer Science
- Windows
- Travel
Quick apply
Metro Network Deployment Engineer
Google —Mumbai, Maharashtra
- Full-time
- System design
- Project management
- Bachelor's degree
10d
Data Center Customer Operations Engineer Intern
Equinix —Mumbai, Maharashtra
- Engineering
- English
- Bachelor's degree
Systems Engineer III
TGBPL TP India - GBS —Mumbai, Maharashtra
- Full-time
- Remote
- Work from home
3h
Remote Tech Specialist – Virtual Engagement Solutions
Medtronic —Mumbai, Maharashtra
- Full-time
- Remote
- Project management
- Bachelor's degree
Field Service Engineer
Frootle India —Mumbai, Maharashtra
- ₹5,00,000 - ₹6,00,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
- Health insurance
- Cell phone reimbursement
Quick apply
Junior Java Developer
Appex Innovation —Wadala, Maharashtra
- ₹2,50,000 - ₹6,50,000 a year
- Full-time
- Computer Science
- Software troubleshooting
- Java
- Health insurance
Quick apply
Proposal Engineer /Technical Coordinator/ Estimation Engineer
Ambetronics Engineers —Mumbai, Maharashtra
Principal Software Engineer I
ConnectWise —Mumbai, Maharashtra

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IT Support Assoc II (ONS), IT Services Variable

ADCI - BOM - Non STPI - K52 -
Mumbai, Maharashtra

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Job details

Full-time
9 days ago

Qualifications

Software troubleshooting
Customer service
CCNA
LAN
Windows
AWS
Bachelor's degree
CompTIA Network+
IT support
Linux
Communication skills
CompTIA A+

Full job description

DESCRIPTION

The Amazon Helpdesk is the first place for Amazon employees to go with technical questions and problems with Amazon's desktops, laptops, mobile devices, network services and software. The Amazon Helpdesk works with Amazon and Amazon service managers and other staff to maintain internal solutions and respond to employees’ technical issues. Additionally, they manage all the on-premise infrastructure including servers, network device, telephony and printers.

Amazon.com is looking for a dynamic and motivated IT Support Engineer to join their IT Services Team. If you are customer-focused with strong problem-solving skills and have experience with Chrome OS and Windows environments, we want to talk with you.

As a member of the team you will have the opportunity to develop your career by maintaining and supporting Amazon’s unique corporate infrastructure, service platforms and employees. This is a challenging role that demands strong communication skills, technical, analytical and problem-solving competencies and most importantly, customer obsession.

KEY RESPONSIBILITIES

Provide ticket-based, walk-up and remote Helpdesk support for Amazon’s growing multi-site user base and environments.
Direct internal and external service provider engagements, as needed, in the processing of support requests for effective and timely resolution of issues.
Manage various routine processes such as new hire onboards, computer life cycle management, asset management, computer imaging, hardware warranty support and hardware recycling.
Participate in the development, implementation and administration of processes and procedures to ensure the reliability, recoverability, and optimum performance of user hardware and local services.
Work in tandem with the rest of the IT Operations team to uphold system SLAs with a rotating On-call schedule for production support issues.
Research, procure, vet and deploy new hardware and software solutions.

Key job responsibilities
Windows/Mac/Linux OS deployment
Providing remote tech support
User hardware/software/peripheral support
LAN troubleshooting and support
Hardware procurement and asset management
Creating and maintaining documentation

A day in the life
Seeking a customer-focused IT Support Associate who excels in Windows/Mac/Linux OS deployment, remote technical support, and comprehensive user hardware/software/peripheral assistance, while demonstrating expertise in LAN troubleshooting and hardware asset management. The ideal candidate will maintain detailed documentation while handling a high volume of urgent requests, displaying innovation, energy, and adaptability in new processes. They must be self-motivated, able to work independently with minimal supervision, and maintain high productivity levels while managing ambiguous situations. This role requires someone who combines strong technical capabilities with genuine curiosity, commitment to team success, and an initiative in delivering hands-on IT support across all platforms.

BASIC QUALIFICATIONS

3+ years of corporate setting Windows, Mac or Linux Operating systems support experience
Experience troubleshooting integrated and interdependent computer systems
Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
Bachelor's degree or equivalent

PREFERRED QUALIFICATIONS

CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
Experience in a dynamic environment with a high degree of customer service

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

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customer success engineer jobs in mumbai central mumbai maharashtra

IT Support Assoc II (ONS), IT Services Variable

Solutions Engineer

Vibe Coding Engineer

Customer Success Manager (CSM)

Systems Engineer II

Field Engineer III

Desktop Support Engineer L1

Customer Success Engineer

Customer Success Engineer

TS Implementation Engineer (L1)

DGM Customer Projects

Enterprise Solutions Engineer DEX

Metro Network Deployment Engineer

Data Center Customer Operations Engineer Intern

Systems Engineer III

Remote Tech Specialist – Virtual Engagement Solutions

Field Service Engineer

Junior Java Developer

Proposal Engineer /Technical Coordinator/ Estimation Engineer

Principal Software Engineer I

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