Director, Operations Center and Observability
McCormick —Gurugram, Haryana
- Computer Science
- Bachelor's degree
- Continuous improvement
Director of Operations
Shiksharatan India Foundation —Gurugram, Haryana
- ₹50,000 - ₹70,000 a month
- Full-time
- Master's degree
- Project management
- Bachelor's degree
Quick apply
Global L&D Operations Shared Services Senior Director
Boston Consulting Group —Gurugram, Haryana
- Full-time
- Management
- English
- Bachelor's degree
Head of Finance / Finance Director - Manufacturing Industry
Mizpah Management Solutions FZE-LLC —Gurgaon H.O, Gurugram, Haryana
- ₹1,60,000 - ₹2,00,000 a month
- Full-time
- ERP systems
- Finance
- Master's degree
Quick apply
Director of Finance
IHCL —Gurugram, Haryana
- English
- Finance
- Master's degree
Regional Sales Manager (North)
SB Scaffolding India Pvt Ltd —Gurugram, Haryana
- From ₹6,00,000 a year
- Full-time
- Business development
- In-person
- Leadership
- Health insurance
Quick apply
Director
Somany College —Rewari, Haryana
- ₹23,171.74 - ₹1,18,690.39 a month
- Full-time
- In-person
Quick apply
Customer Service & Operations Function Leader, Director
National Westminster Bank PLC —Gurugram, Haryana
- ₹61,000 - ₹91,500 a year
- Full-time
- Management
- Bachelor's degree
- Agile
3d
Executive Assistant to Director/Founder's Office - Strategy & Operations Manager
Digital Design Solutions —Gurugram, Haryana
9d
Senior Director - Operations
DROOM —Gurugram, Haryana
- Full-time
- Communication skills
Director of First Impressions
BLACKBULL CHAMBER OF INVESTMENT —Gurugram, Haryana
- ₹75,000 - ₹2,50,000 a month
- Full-time
- English
- Business development
- Project management
- Health insurance
- Life insurance
Quick apply
Director – CEx
Excitel Broadband —Gurugram, Haryana
- Master's degree
- Bachelor's degree
9d
Delivery Lead Associate Director
Accenture —Gurugram, Haryana
- Full-time
- Finance
- Master's degree
- Bachelor's degree
Associate Director - Program Management - Six Sigma
Optum —Gurugram, Haryana
- Full-time
- Master's degree
- Agile
- AI
- Health insurance
Commercial Operations Director - Europe, Africa, APAC
Brown-Forman —Gurugram, Haryana
10d
Director, Global Quote-to-Cash Operations (India COE)
MongoDB —Gurugram, Haryana
- Azure
- English
- Finance
Global Real Estate Workplace Experience Program Senior Manager
Boston Consulting Group —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Management
- English
Director - CDD
Alvarez & Marsal —Gurugram, Haryana
- Master's degree
- Project management
- MBA
Chief Finance Officer
Placement Hub —Faridabad, Haryana
- ₹12,00,000 - ₹15,00,000 a year
- Full-time
- Microsoft Excel
- Finance
- Master's degree
Quick apply
Assistant Director of Engineering
Hyatt Regency Gurgaon —Gurugram, Haryana
- Full-time
- Administrative experience
- Bachelor's degree
- Diploma

I want to receive the latest job alerts for director of operations in haryana

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

director of operations jobs near haryana

Senior Real Estate Manager jobs in Gurugram, Haryana

Director Of Finance jobs in Hyderabad, Telangana

Director Of Finance jobs in Fort, Mumbai, Maharashtra

Director Of Finance jobs in Pune, Maharashtra

Director Of Finance jobs in New Delhi, Delhi

Finance & Accounting jobs in Medinipur, West Bengal

Internship Finance, Accounts jobs in Patna, Bihar

Finance & Accounting jobs in Tuticorin, Tamil Nadu

Associate Director jobs in Bengaluru, Karnataka

Associate Creative Director jobs in Mumbai, Maharashtra

Hr Operations jobs in Kolkata, West Bengal

Director Of Operations jobs in Remote

Director Of Operations jobs in Pammal, Chennai, Tamil Nadu

Director Of Operations jobs in Anand Vihar, Delhi, Delhi

Director Of Operations jobs in Bengaluru, Karnataka

Senior Operations Manager jobs in Delhi, Delhi

Operations Associate jobs in Remote

Operations jobs in Nagpur, Maharashtra

Director Of Operations jobs in Navi Mumbai, Maharashtra

Healthcare Operations jobs in Navi Mumbai, Maharashtra

Director, Operations Center and Observability

McCormick -
Gurugram, Haryana

Apply Now

Job details

Qualifications

Computer Science
Bachelor's degree
Continuous improvement
ServiceNow
Leadership
Communication skills
Information Technology

Full job description

Director, Operations Center and Observability

GURGAON, IN, 122001

Director, Operations Center and Observability

Location: Gurgaon, India

The Director, Operations Center and Observability leads the strategy, governance, and day-to-day execution of enterprise monitoring, event management, and operational response capabilities. This role is accountable for ensuring end-to-end visibility across technology services through a modern observability approach that spans infrastructure, cloud platforms, digital workplace, and supported applications. By combining operational oversight with tool strategy and continuous improvement, the Director enables faster issue detection, reduced business disruption, improved service reliability, and stronger operational resilience. This role works closely with internal technology teams and strategic service partners to standardize practices, improve service insight, and build a more proactive and intelligence driven operations model.

MAIN RESPONSIBILITIES:

Establish and Build the Operations Center Capability: Lead the design and stand up of a new enterprise operations center capability, creating the foundational processes, governance, tooling alignment, operating model, and response disciplines needed to deliver real time service awareness, coordinated incident response, and stronger operational control across critical technology services.

Advance the Observability Vision and Platform Strategy: Shape and drive the enterprise observability strategy, establishing modern tools, standards, and integrations that create end to end visibility across infrastructure, cloud, digital workplace, and application services while strengthening alignment with ServiceNow and ITSM processes.

Strengthen Reliability Through Insight and Automation: Transform operational performance by improving signal quality, reducing event noise, expanding automation, and leveraging meaningful service metrics and analytics to enable faster detection, quicker restoration, and more resilient technology services.

Build an Integrated Service Assurance Model: Develop an integrated service assurance model that aligns internal teams and service providers within the defined Product Operating Model and established SIAM processes, creating clearer accountability, stronger cross functional coordination, and product aligned operational support to improve reliability, resilience, and continuous service improvement.

CANDIDATE PROFILE

Bachelor's degree required in Information Technology, Computer Science, Engineering, Information Systems, or a related technical discipline.

Relevant certifications in IT service management, cloud, reliability engineering, or operational disciplines are preferred, such as ITIL, SRE, or major platform certifications.

At least 13+ years of progressive experience in enterprise technology operations, infrastructure, observability, service management, or related technology functions, including leadership responsibility in complex environments.

Demonstrated experience building and maturing enterprise operations or service assurance capabilities, with deep expertise in observability, monitoring, event management, incident response, and enterprise tooling such as ServiceNow across infrastructure, cloud, network, digital workplace, and application environments.

Experience with enterprise monitoring, observability, event correlation, and ITSM platforms, including integration with ServiceNow or similar service management tooling.

Proven experience operating within established SIAM processes and governance models, with the ability to coordinate effectively across internal teams and strategic service providers.

Experience supporting or working within a defined Product Operating Model, aligning operational support and service assurance capabilities to product and business service ownership.

Strong business acumen with demonstrated ability to leverage service metrics, operational trends, and performance insights to improve reliability, resilience, user experience, and enterprise outcomes while reducing risk.

Experience driving automation, continuous improvement, and operational maturity in large scale enterprise environments.

Proven ability to lead through organizational change and build new capabilities by establishing vision, structure, accountability, and execution discipline.

Strong people leadership skills, including the ability to coach, develop, and inspire technical teams while fostering a culture of accountability, service orientation, and continuous improvement.

Excellent verbal and written communication skills, with the ability to translate complex operational and technical topics into clear, actionable messages and provide calm, effective executive communication during major incidents and high‑pressure situations

Demonstrated stakeholder management and influencing skills, including the ability to align diverse, matrixed teams and multiple service providers around shared goals, operating standards, and service outcomes—often without direct authority.

Strong strategic thinking capability, with the ability to define and execute a roadmap for operations and observability maturity while balancing long-term transformation with day-to-day operational effectiveness.

Proven analytical and problem-solving skills, with the ability to identify patterns, determine root causes, and drive sustainable improvements aligned to operational excellence and customer outcomes.

#LI-DNI

McCormick is proud to be an equal opportunity employer. If you are a qualified applicant, you will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

WHY WORK AT MCCORMICK?

As a McCormick employee you’ll be empowered to focus on more than your individual responsibilities. You’ll have the opportunity to be part of something bigger than yourself—to have a say in where the company is going and how it’s growing.

Between our passion for flavor, our 130-year history of leadership and integrity, the competitive and comprehensive benefits we offer, and our culture, which is built on respect and opportunities for growth, there are many reasons to join us at McCormick.

Apply Now

Refine Your Search

director of operations jobs in haryana

Director, Operations Center and Observability

Director of Operations

Global L&D Operations Shared Services Senior Director

Head of Finance / Finance Director - Manufacturing Industry

Director of Finance

Regional Sales Manager (North)

Director

Customer Service & Operations Function Leader, Director

Executive Assistant to Director/Founder's Office - Strategy & Operations Manager

Senior Director - Operations

Director of First Impressions

Director – CEx

Delivery Lead Associate Director

Associate Director - Program Management - Six Sigma

Commercial Operations Director - Europe, Africa, APAC

Director, Global Quote-to-Cash Operations (India COE)

Global Real Estate Workplace Experience Program Senior Manager

Director - CDD

Chief Finance Officer

Assistant Director of Engineering

I want to receive the latest job alerts for director of operations in haryana

Related Searches

Explore jobs in more locations

Director, Operations Center and Observability

WHY WORK AT MCCORMICK?

Jobseeker tools

Employer Tools

Browse

Stay Connected