Bengaluru Karnataka Associate director energy Jobs – 41 Open Jobs Today

Associate Director of Customer Success Operations
MoEngage Inc —Bengaluru, Karnataka
- Salesforce
- Master's degree
- Analysis skills
Quick apply
Associate Director - MEP
Egis Group —Bengaluru, Karnataka
- Full-time
- AutoCAD
- Civil engineering
- Master's degree
Quick apply
Associate- Project Management
WSP —Bengaluru, Karnataka
- Hybrid work
- English
- Microsoft Office
- Master's degree
Associate Technical Director - Water & Wastewater
WSP —Bengaluru, Karnataka
- Hybrid work
- Microsoft Word
- English
- Windows
Associate Director- Marketing Lead (MLEU)
Cognizant —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Communication skills
- Marketing
Associate Director - Human Factors Engineering (RAIL)
AECOM —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Master's degree
- Leadership
- Health insurance
- Paid time off
Associate Technical Director- Structures
WSP —Bengaluru, Karnataka
- Hybrid work
- Civil engineering
- Master's degree
- Project management
Senior BDM/Associate Director BDM - US Sales
INOPTRA DIGITAL —Bengaluru, Karnataka
- Sales
- B.Sc
- Master's degree
Quick apply
Associate Director – Mechanical
Buro Happold —Bengaluru, Karnataka
- AutoCAD
- Master's degree
- Business development
- Health insurance
9d
Associate Director, GIS
AECOM —Bengaluru, Karnataka
- Full-time
- Hybrid work
- PMP
- English
- SQL
- Health insurance
- Paid time off
Associate Director - Rail (Deputy Head)
AECOM —Bengaluru, Karnataka
- Full-time
- Remote
- Civil engineering
- Management
- Engineering
- Health insurance
- Paid time off
Associate Technical Director - Bridges
WSP —Bengaluru, Karnataka
- Hybrid work
- B.Sc
- Master's degree
- Bachelor's degree
Principal Engineer/Associate Director - Track
AECOM —Bengaluru, Karnataka
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Health insurance
- Paid time off
Legal Executive - MSP
NES Internal —Bengaluru, Karnataka
- Microsoft Outlook
- Analysis skills
- Bachelor's degree
- Health insurance
- Paid time off
Associate Director - BIM -Dry utilities
AECOM —Bengaluru, Karnataka
- Full-time
- Hybrid work
- CAD
- English
- Electrical experience
- Health insurance
- Paid time off
Associate Technical Director - Electrical
WSP —Bengaluru, Karnataka
- Hybrid work
- B.Sc
- Master's degree
- Project management
Associate Director-Highways
AECOM —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Leadership
- Health insurance
- Paid time off
T&T - OIDS - Associate Director - Infrastructure - Bangalore
Deloitte —Bengaluru, Karnataka
- Azure
- Doctoral degree
- Computer Science
Data and Analytics Director
Albemarle Oil Company —Bengaluru, Karnataka
- Azure
- Computer Science
- Master's degree
Associate Director Business Development
Eaton —Bengaluru, Karnataka
- Full-time
- Sales
- Analysis skills
- Project management

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Associate Director of Customer Success Operations

MoEngage Inc
Bengaluru, Karnataka

Quick apply

Job details

Qualifications

Power BI
Salesforce
Process improvement
Tableau
Master's degree
Analysis skills
Project management
AI
MBA

Full job description

About MoEngage

MoEngage is an intelligent customer engagement platform, built for customer-obsessed marketers and product owners. We enable hyper-personalization at scale across multiple channels like mobile push, email, in-app, web push, on-site messages, and SMS. With AI-powered automation and optimization, brands can analyze audience behavior and engage consumers with personalized communication at every touchpoint across their lifecycle.
Fortune 500 brands and Enterprises across 35 countries such as Deutsche Telekom, Samsung, Ally Financial, Vodafone, and McAfee along with internet-first brands such as Flipkart, Ola, OYO, and Bigbasket use MoEngage to orchestrate their cross-channel campaigns and engage efficiently with their customers sending 50 billion messages to 500 million consumers every month!
Our vision is to build the world’s most trusted customer engagement platform for the mobile-first world.
We promise to care about your customers as much as you do. And that justifies our top ratings for service and support in Gartner Magic Quadrant, Gartner Peer Insights, and G2 Summer Reports. We have also been recognized as one of the 25 Highest Rated Private Cloud Computing Companies To Work For in a list released by Battery Ventures, a global investment firm based on the employee feedback on Glassdoor where employees reported the highest levels of satisfaction at work during the first six months of the pandemic.

About the Role

MoEngage is looking for Associate Director, Customer Success (CS) Operations who is passionate about building Customer Success into an innovative, proactive, and data-driven growth engine driver. The candidate should be high energy and comfortable working in a fast-paced, start-up environment.
CS operations function is strategically important to MoEngage’s global CS team’s scale and success.As the Associate Director, Customer Success (CS) Operations, the candidate will be a trusted advisor to the global Customer Success Leadership Team, influencing key strategic decisions for the CS organization as well as the overall business. This position contributes to CS operational performance management, timely communication of key performance indicators and identifying opportunities for process improvement initiatives. This position will also program manage cross-functional initiatives to improve CS operational excellence.

Responsibility

Develop and maintain a comprehensive customer success dashboard that tracks and reports
on the key KPIs and CTAs.
Uncover opportunities by leveraging data and technology that will help Customer Success
exceed the financial (Net Dollar Retention, ARR Growth) and the operational (Time to Value,
NPS) performance globally
Define systems and repeatable processes that can support 10X growth, drive productivity,
efficiency, and visibility across the entire CS Organization
Collect and analyze multiple sources of data to create a single source of truth for Customer
health, risk, and opportunities
Facilitate CS management system, forecasting, and operational reviews
Publish key CS metrics and reports among key stakeholders
Champion CSM onboarding process including training, tools, reporting, and cadence
Partner with CS Leadership to identify key initiatives and program manage them to closure
Participate in capacity planning, maintain hiring tracker, and program manage hiring motions

Qualification

MBA in Marketing or Operations or in a similar field
8-10 years of experience in a senior-level CS Operations role at high growth SaaS companies
A strong analytical, engine-builder mindset with demonstrated success in leveraging data to
design and implement scalable processes and infrastructure automation
A strong handle on customer success /sales operations tools (Salesforce, Gainsight, Power
BI, Tableau, etc.), practices, and methodologies
Experience managing CS member onboarding and enablement needs
Proven track record of managing multiple workstreams within tight deadlines effectively
Passion and experience for identifying process improvement opportunities and driving
organizational change
Excellent interpersonal and collaboration skills to operate across functions /teams /regions
Developed performance management system to deliver predictable results and operational
efficiency
Excellent critical thinking skills with the ability to break down ambiguous problems into
concrete, manageable components and think through optimal solutions
Strong project management and organization skills with the ability to manage projects
within deadline
Clear communicator with excellent written, verbal, and listening skills

Quick apply

Refine Your Search

associate director energy jobs in bengaluru karnataka

Associate Director of Customer Success Operations

Associate Director - MEP

Associate- Project Management

Associate Technical Director - Water & Wastewater

Associate Director- Marketing Lead (MLEU)

Associate Director - Human Factors Engineering (RAIL)

Associate Technical Director- Structures

Senior BDM/Associate Director BDM - US Sales

Associate Director – Mechanical

Associate Director, GIS

Associate Director - Rail (Deputy Head)

Associate Technical Director - Bridges

Principal Engineer/Associate Director - Track

Legal Executive - MSP

Associate Director - BIM -Dry utilities

Associate Technical Director - Electrical

Associate Director-Highways

T&T - OIDS - Associate Director - Infrastructure - Bangalore

Data and Analytics Director

Associate Director Business Development

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