Blackbaud Jobs

Manager, Instructional Design
Blackbaud —Hyderabad, Telangana
- Full-time
- Management
9d
Software Engineering Manager
Blackbaud —Hyderabad, Telangana
- Full-time
- Software development
- Agile
Technical Consultant
PairSoft —Remote
- Email
- Remote
- Oracle
- Computer Science
- ERP systems
- Paid time off
- Work from home
Quick apply
Process Doc Specialist
Blackbaud —Hyderabad, Telangana
- Full-time
- Communication skills
Lead Collection Associate (US Accounting)
PairSoft —Remote
- ₹4,00,000 a year
- Email
- Remote
- Oracle
- Customer service
- Finance
- Paid time off
Quick apply
Program Manager, Senior
Blackbaud —Hyderabad, Telangana
- Full-time
- Azure
- Doctoral degree
- Master's degree
Manager, Software Development
Blackbaud —Hyderabad, Telangana
- Full-time
- Hybrid work
- Azure
- DevOps
- SQL
- Flexible schedule
Manager, Financial, Planning, & Analysis
Blackbaud —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Analysis skills
- Communication skills
Customer Support, Staff
Blackbaud —Hyderabad, Telangana
- Overnight shift
- Hybrid work
- Software troubleshooting
- Salesforce
- Finance
Software Engineer, Principal
Blackbaud —Hyderabad, Telangana
- Full-time
10d
Operations Center Technician, Staff
Blackbaud —Hyderabad, Telangana
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
- Flexible schedule
1d
Customer Support, Associate B
Blackbaud —Hyderabad, Telangana
- Overnight shift
- Software troubleshooting
- Salesforce
- Finance
Alteryx Report Writer/Developer
Blackbaud —Hyderabad, Telangana
- Full-time
- Hybrid work
- Accounting
- Communication skills
- HTML
Program Manager - SAFe Scrum Master
Blackbaud —Hyderabad, Telangana
- Full-time
- Azure
- Bachelor's degree
- SharePoint
- Flexible schedule
3d
Senior Partners Operations Specialist
Blackbaud —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Salesforce
- AI
DevOps Manager
Blackbaud —Hyderabad, Telangana
- Full-time
- Azure
- Computer Science
- DevOps
Principal Software Engineer - Ruby on Rails
Blackbaud —Hyderabad, Telangana
- Full-time
- AWS
- JavaScript
- Product management
Team Lead, Business Systems Analyst
Blackbaud —Hyderabad, Telangana
- Full-time
- Computer Science
- Salesforce
- Master's degree
12d
System Engineer, ServiceNow ITOM
Blackbaud —Hyderabad, Telangana
- Full-time
- Azure
- AWS
- JavaScript
Product Manager, Senior - Data & Analytics
Blackbaud —Hyderabad, Telangana
- Full-time
- Product management
- Agile
- Communication skills
10d

I want to receive the latest job alerts for blackbaud

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

blackbaud jobs near

Customer Service Representative jobs in Hyderabad, Telangana

Scrum Master jobs in Hyderabad, Telangana

Process Technician jobs in Hyderabad, Telangana

Product Manager jobs in Hyderabad, Telangana

Technical Consultant jobs in Remote

Principal Software Engineer jobs in Hyderabad, Telangana

Software Engineer jobs in Hyderabad, Telangana

Customer Support Coordinator jobs in Hyderabad, Telangana

System Engineer jobs in Hyderabad, Telangana

Program Manager jobs in Hyderabad, Telangana

Software Engineering Manager jobs in Hyderabad, Telangana

Instructional Designer jobs in Hyderabad, Telangana

Writer jobs in Hyderabad, Telangana

Business Systems Analyst jobs in Hyderabad, Telangana

Development Operations Manager jobs in Hyderabad, Telangana

Customer Service Representative jobs in Khajaguda, Hyderabad, Telangana

Customer Support, Zomato jobs in Hyderabad, Telangana

Customer Service Representative jobs in Ramamurthy Nagar, Bengaluru, Karnataka

Customer Service Representative jobs in Ulwe, Navi Mumbai, Maharashtra

Customer Service Representative jobs in Gurgaon Sector 45, Gurugram, Haryana

Manager, Instructional Design

Blackbaud -
Hyderabad, Telangana

Apply Now

Job details

Full-time
9 days ago

Qualifications

Management
SaaS
Instructional design

Full job description

We’re looking for a thoughtful, people-centered, and execution-focused Instructional Design Manager to lead learning that helps customers succeed faster. On the Blackbaud University team, you’ll play a key role in shaping how customers learn, adopt, and gain value from Blackbaud products through high-quality digital and live training experiences.

In this role, you’ll lead a team of instructional designers responsible for a portfolio of learning solutions that support product adoption, customer retention, and business scalability. Working closely with partners across Product Development, Customer Support, Professional Services, and Customer Success, you’ll ensure training keeps pace with a SaaS release cadence while continuously improving learner experience, accessibility, and impact. This is an opportunity to grow your leadership career while expanding what’s possible for purpose-driven organizations around the world.

What you'll do

Set direction for customer education by owning and evolving the learning content strategy across multiple product lines, aligning training to customer outcomes, product roadmaps, and business priorities.
Lead the full lifecycle of courseware by guiding discovery, design, production, launch, and ongoing maintenance of scalable learning solutions.
Partner cross-functionally with product, support, customer success, and professional services teams to identify learning needs, prioritize work, and ensure launch readiness for new features and initiatives.
Develop and empower a high-performing team by coaching instructional designers, supporting career growth, and fostering a culture of inclusion, curiosity, and continuous improvement.
Build scalable delivery practices by establishing standards, templates, and workflows that improve speed-to-publish while maintaining instructional quality across rapid release cycles.
Use data to drive impact by defining and tracking success metrics such as learner satisfaction, completion rates, training utilization, and content health, and applying insights to improve adoption and retention.
Apply responsible AI practices by using AI-enabled tools to accelerate parts of the learning lifecycle, while ensuring human review, privacy protection, accessibility, and brand-aligned quality.

What you'll bring

5+ years of experience leading instructional design and digital learning delivery, including interactive eLearning, short-form video, and live online training.
Proven people management experience with a track record of coaching, developing, and retaining learning professionals.
Strong knowledge of adult learning principles and modern instructional design practices, paired with experience managing a large or evolving courseware portfolio.
Experience delivering learning in fast-moving, iterative environments, ideally supporting a SaaS product cadence and frequent releases.
Hands-on experience collaborating with cross-functional and global teams, with the ability to influence stakeholders across functions, levels, and time zones.

Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube

Blackbaud powers social impact through purpose‑driven technology and responsible AI. Guided by our Intelligence for Good® vision, we’re building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Apply Now

Refine Your Search

Manager, Instructional Design

Software Engineering Manager

Technical Consultant

Process Doc Specialist

Lead Collection Associate (US Accounting)

Program Manager, Senior

Manager, Software Development

Manager, Financial, Planning, & Analysis

Customer Support, Staff

Software Engineer, Principal

Operations Center Technician, Staff

Customer Support, Associate B

Alteryx Report Writer/Developer

Program Manager - SAFe Scrum Master

Senior Partners Operations Specialist

DevOps Manager

Principal Software Engineer - Ruby on Rails

Team Lead, Business Systems Analyst

System Engineer, ServiceNow ITOM

Product Manager, Senior - Data & Analytics

I want to receive the latest job alerts for blackbaud

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected