Sahibabad Ghaziabad Uttar Pradesh Customer care specialist Jobs – 41 Open Jobs Today

Specialist - Customer Care - Collections 4A
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
1d
Data Specialist REMOTE
C2FO —Noida, Uttar Pradesh
- Full-time
- Remote
- Microsoft Excel
- Salesforce
- Research
Quick apply
Specialist - Customer Care - Collections 4B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
1d
Assistant Manager - Taxation- Noida
Finance, Procurement, Legal, Privacy, Property —Noida, Uttar Pradesh
- Full-time
- Tax experience
- Health insurance
3d
Specialist
MetLife —Noida, Uttar Pradesh
- Full-time
PA Cash Management Specialist
Allianz —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
2d
Assistant Vice President Branch Asset Specialist- Ludhiana
HSBC Global Services Limited —Noida, Uttar Pradesh
- Full-time
- Master's degree
- Bachelor's degree
- AI
2d
Project Manager ( Pharmacovigilance )
PrimeVigilance —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- PMP
- Bachelor's degree
- Conflict management
Quick apply
18h
Customer Service Advisor
Barclays —Noida, Uttar Pradesh
- Customer service
- Administrative experience
- Conflict management
Assistant Vice President Branch Asset Specialist-Jalandhar
HSBC Global Services Limited —Noida, Uttar Pradesh
- Full-time
- Master's degree
- Bachelor's degree
2d
PA/PD Risk Management Support Specialist
Allianz —Noida, Uttar Pradesh
- Full-time
- Customer service
- English
- Analysis skills
1d
Clinical Sales Specialist – Novocastra, Delhi - NCR
Leica Biosystems —North District, Delhi
- Full-time
- Software troubleshooting
- English
- Microsoft Office
- Paid time off
11h
Manager- Cisco Contact Center
Ameriprise India —Noida, Uttar Pradesh
- Full-time
- Management
- Computer Science
- Salesforce
- Work from home
9d
Medical Annotation Specialist
Macgence —Noida, Uttar Pradesh
- Full-time
- Anatomy knowledge
- Research
- Bachelor's degree
- Health insurance
Executive D365 (Contract)
Finance, Procurement, Legal, Privacy, Property —Noida, Uttar Pradesh
- Microsoft Excel
- Salesforce
- English
- Health insurance
7d
Specialist - Insurance - P&C Underwriting 4B
Genpact India Pvt. Ltd. —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- English
- Finance
- Master's degree
Quick apply
Senior People Data Reporting Specialist (HR Reporting; Cognos BI, SQL)
UKG (Ultimate Kronos Group) —Noida, Uttar Pradesh
- Night shift
- Hybrid work
- Data analysis skills
- SQL
- Analysis skills
Senior Manager, Marketing Operations
Daxko —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Marketing
- Salesforce
- SQL
Technical Project Specialist - PMO
R1 RCM, Inc. —Noida, Uttar Pradesh
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- PMP
Tower Lead - ServiceNow
Product and Technology —Noida, Uttar Pradesh
- Full-time
- SharePoint
- Health insurance

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Specialist - Customer Care - Collections 4A

Genpact India Pvt. Ltd. -
Noida, Uttar Pradesh

Quick apply

Job details

Full-time
1 day ago

Qualifications

Customer service
English
Microsoft Dynamics 365
Bachelor's degree
Risk management
Business Administration
BA
Information Technology

Full job description

Specialist - Customer Care - Collections

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Responsibilities:

Analyze collection data to identify trends and develop strategies that improve collection efficiency and reduce outstanding debts.

Monitor payment transactions to detect delinquent accounts and take timely action to minimize risk.

Communicate with customers to resolve payment discrepancies and negotiate payment arrangements professionally and empathetically.

Implement and adhere to collection policies and procedures in compliance with regulatory and organizational standards.

Collaborate with internal teams to streamline collection workflows and enhance overall operational effectiveness.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Certified Data Management Professional - RiversandRiversand, Certified Implementation Specialist - Customer Service Management - ServiceNowServiceNow

Required Skills

Claims Resolution, Claims Resolution, Collections Analytics, Collections Management, Consumer Electronics, Credit Risk Management, Customer Care, Customer Experience (CX), Customer Journey Mapping, Customer Service, Customer Service Analytics, Data Analytics, Data Literacy, Data Management, Data Visualization, Electronic Hardware, End to End Management, Generative AI, Insight Generation, Internet Businesses, Manufacturing Equipment, Marketing Analytics, Metadata Management PowerMe, Microsoft Dynamics 365 Customer Service, Onboarding {+ 3 more}

Language

English (Required)

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Regular

Master Skill List -

Customer Care - Collections

Remote Type -

Office

Work Shift -

Night Job (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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Refine Your Search

customer care specialist jobs in sahibabad ghaziabad uttar pradesh

Specialist - Customer Care - Collections 4A

Data Specialist REMOTE

Specialist - Customer Care - Collections 4B

Assistant Manager - Taxation- Noida

Specialist

PA Cash Management Specialist

Assistant Vice President Branch Asset Specialist- Ludhiana

Project Manager ( Pharmacovigilance )

Customer Service Advisor

Assistant Vice President Branch Asset Specialist-Jalandhar

PA/PD Risk Management Support Specialist

Clinical Sales Specialist – Novocastra, Delhi - NCR

Manager- Cisco Contact Center

Medical Annotation Specialist

Executive D365 (Contract)

Specialist - Insurance - P&C Underwriting 4B

Senior People Data Reporting Specialist (HR Reporting; Cognos BI, SQL)

Senior Manager, Marketing Operations

Technical Project Specialist - PMO

Tower Lead - ServiceNow

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