ARDEM’s 24-Month Sales Excellence Program is a structured, merit-based career path, not a traditional internship. You will progress from Global Sales Trainee to a high-impact Sales Development Representative (SDR) based entirely on performance, not tenure.
Graduation to the SDR role is reserved for trainees who demonstrate exceptional performance in three key areas:
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Communication Mastery: Achieving certified “Telecom Clarity” with accent neutrality for North American C-suite engagement.
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Solution IQ: Ability to map complex client problems into automated workflow designs.
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Outreach Consistency: Meeting and exceeding research and engagement KPIs during the trainee phase.
Intelligent Prospecting
Omni-Channel Outreach
Solution Architecting
Proposal Management
Market Analysis
Education
Work Schedule
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Prior experience in a night shift role is required.
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Must be fully available and comfortable working night shifts aligned to North American (US/Canada) business hours on an ongoing basis.
Communication Skills
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Excellent written communication — clear, professional, and error-free correspondence in English.
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Excellent verbal communication — articulate, confident, and persuasive on calls and video meetings.
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Must demonstrate “Telecom Clarity”: a neutral, professional tone clearly understood over digital communication lines.
Mindset & Soft Skills
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High grit — comfortable with rejection and persistent in follow-ups; understands that sales is a volume game.
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Self-motivated and disciplined in a remote, night-shift environment.
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Coachable and eager to learn BPO operations, automation, and international sales practices.
Technical Setup (Work from Home)
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Internet: Minimum 100 Mbps dedicated broadband connection (stable and reliable).
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Laptop/Computer: Intel Core i5 processor (or higher-generation equivalent) with at least 8 GB RAM.
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Backup power or UPS preferred to avoid connectivity disruptions.
This opportunity enhances your work life balance with allowance for remote work. To be successful your computer hardware and internet must meet these minimum requirements:
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Laptop or Desktop:
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Operating System: Windows
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Screen Size: 14 Inches
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Screen Resolution: FHD (1920×1080)
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Processor: I5 or higher
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RAM: Minimum 8GB (Must)
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Type: Windows Laptop
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Software: AnyDesk
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Internet Speed: 100 Mbps or higher
ARDEM is a leading Business Process Outsourcing and Business Process Automation Service provider. For over twenty years ARDEM has successfully delivered business process outsourcing and business process automation services to our clients in USA and Canada. We are growing rapidly. We are constantly innovating to become a better service provider for our customers. We continuously strive for excellence to become the Best Business Process Outsourcing and Business Process Automation company.
