faridabad haryana junior analyst Jobs – 71 Open Jobs Today

Service Desk Analyst - Senior ( 3-5 yrs), Noida
Skill Lab Services —Noida, Uttar Pradesh
- ₹10,00,000 - ₹20,00,000 a year
- Full-time
- Azure
- Customer service
- Analysis skills
Quick apply
6d
Junior Software Implementation Engineer
Extrieve Technologies —Noida, Uttar Pradesh
- Full-time
- Computer Science
- B.Sc
- Java
- Health insurance
Project Manager – Patent Drafting
IPNeeti —Noida, Uttar Pradesh
- ₹60,000 - ₹2,00,000 a month
- Full-time
- Analysis skills
- Project management
- Bachelor's degree
Quick apply
Associate Manager
Physicswallah —Noida, Uttar Pradesh
- ₹4 - ₹9 an hour
- Machine learning
Advisory Consultant - Facets Developer - .NET
Optum —Noida, Uttar Pradesh
- Full-time
- Azure
- Oracle
- Software troubleshooting
- Health insurance
Benefits Administration Services Analyst II
Conduent Business Services India LLP —Noida, Uttar Pradesh
- Email
- Bachelor's degree
OTC – Jr. Collections – Analyst
Transaction Network Services —Noida, Uttar Pradesh
- Full-time
- ERP systems
- English
- Microsoft Office
Application Development Analyst- Pension PayRoll
TELUS Digital —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Computer Science
- SQL
- Analysis skills
Senior Associate Server Health and Monitoring Administrator
apexanalytix —Noida, Uttar Pradesh
- Weekend availability
- Oracle
- SQL
- Bachelor's degree
- Flexible schedule
Quick apply
Software Engineer - MVC .net
Nippon Data Systems Ltd. —Noida, Uttar Pradesh
- ₹25,000 - ₹45,000 a month
- Full-time
- Azure
- Computer Science
- Master's degree
Quick apply
WFM Real Time Analyst I
TGBPL TP India - IBU —Noida, Uttar Pradesh
- Full-time
- Remote
- Bachelor's degree
- Work from home
Sr. Data Analyst/Data Manager
Vehant Technologies —Noida, Uttar Pradesh
- Data analysis skills
- SQL
- Bachelor's degree
Vice President - Business Analyst (Loan IQ / ACBS Migration)
Delta Capita —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- English
- Project management
- Bachelor's degree
Quick apply
Senior Financial Data Analyst (US Shift)
SimCorp A/S —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- English
13d
Senior Information Security Analyst
TO THE NEW —Noida, Uttar Pradesh
- Analysis skills
- Software development
- Linux
Assistant Manager-Application Development-Business SME
EXL Service —Noida, Uttar Pradesh
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
3779890-Manager
EXL Service —Noida, Uttar Pradesh
- Full-time
- Azure
- Oracle
- Computer Science
Functional Consultant - Dynamics CRM
Flexsin —Noida, Uttar Pradesh
- Azure
- Computer Science
- Customer service
Senior Financial Data Analyst
SimCorp A/S —Noida, Uttar Pradesh
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- English
- Flexible schedule
Associate Technical Lead - Data Science
TO THE NEW —Noida, Uttar Pradesh
- Azure
- System design
- Master's degree
7d

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Service Desk Analyst - Senior ( 3-5 yrs), Noida

Skill Lab Services
Noida, Uttar Pradesh

Quick apply

Job details

Full-time
₹10,00,000 - ₹20,00,000 a year
6 days ago

Qualifications

ITIL Certification
Azure
Incident management
Customer service
Technical support
Analysis skills
IT support
Communication skills
Active Directory
Intune

Full job description

Job Summary:

We are hiring a Service Desk Analyst – Senior with strong experience in enterprise IT support, incident management, and customer-focused technical troubleshooting. The ideal candidate should possess hands-on expertise in handling complex incidents, coordinating with technical resolver teams, and delivering high-quality frontline IT support across enterprise environments. The role requires strong communication skills, SLA management capabilities, and expertise in Microsoft 365 ecosystem and endpoint management tools.

Role & Responsibilities:

· Provide frontline technical support for incidents and service requests across multiple support channels including telephone, remote support, and ITSM tools

· Handle incident lifecycle management from initiation through resolution and confirmed closure

· Diagnose and troubleshoot technically complex issues beyond standard procedures where feasible

· Coordinate with Level 2/3 teams, vendors, and resolver groups for timely issue resolution

· Ensure incidents and service requests are logged, prioritised, categorised, and routed as per SLA processes

· Monitor SLA compliance and proactively escalate risks impacting service delivery

· Provide timely updates and communication to users, stakeholders, and technical teams

· Participate in major incident coordination and support service restoration activities

· Assist in handling VIP users, escalated incidents, and customer-critical business functions

· Translate technical issues into business-friendly communication for end users and stakeholders

· Maintain high-quality documentation for incidents, troubleshooting, and resolutions

· Create and update knowledge base articles and reusable troubleshooting documentation

· Support continuous service improvement and knowledge management initiatives

· Provide informal technical guidance and support to junior team members

· Participate in after-hours support, on-call, and rostered shift coverage as required

Technical Skills Required:

· Strong experience in Service Desk / Technical Support roles within enterprise or MSP environments

· Hands-on expertise in Microsoft 365 support and administration

· Strong knowledge of Entra ID (Azure Active Directory) and identity management

· Experience with Intune, Autopilot, endpoint management, and device administration

· Familiarity with ITSM tools such as HaloITSM or similar ticketing platforms

· Strong troubleshooting and analytical problem-solving skills

· Understanding of incident management, SLA tracking, and service restoration processes

· Experience handling major incidents and coordinating with resolver teams

· Ability to manage customer communication and expectation handling professionally

· Knowledge of remote support tools, monitoring tools, and RMM platforms

· ITIL Foundation certification preferred

· Excellent verbal and written communication skills

· Ability to work under pressure in high-priority incident environments

· Strong customer service orientation and stakeholder management capability

Pay: ₹1,000,000.00 - ₹2,000,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

junior analyst jobs in faridabad haryana

Service Desk Analyst - Senior ( 3-5 yrs), Noida

Junior Software Implementation Engineer

Project Manager – Patent Drafting

Associate Manager

Advisory Consultant - Facets Developer - .NET

Benefits Administration Services Analyst II

OTC – Jr. Collections – Analyst

Application Development Analyst- Pension PayRoll

Senior Associate Server Health and Monitoring Administrator

Software Engineer - MVC .net

WFM Real Time Analyst I

Sr. Data Analyst/Data Manager

Vice President - Business Analyst (Loan IQ / ACBS Migration)

Senior Financial Data Analyst (US Shift)

Senior Information Security Analyst

Assistant Manager-Application Development-Business SME

3779890-Manager

Functional Consultant - Dynamics CRM

Senior Financial Data Analyst

Associate Technical Lead - Data Science

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