hr subject matter expert (sme) Jobs – 82 Open Jobs Today

Health Benefits Process Trainer
Alight —Gurugram, Haryana
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
Senior Technical Training Specialist
Speed Engineering Solutions —Gurugram, Haryana
- Full-time
- Microsoft Excel
- Microsoft Office
- Project management
Sr. Specialist – HR Operations GBS
Baxter —Gurugram, Haryana
- Rotational shift
- English
- Project management
- Bachelor's degree
5d
Application Support Engineer
Accenture —Gurugram, Haryana
- Full-time
- Communication skills
- Python
Workplace Management Practitioner
Accenture —Gurugram, Haryana
- Full-time
- Azure
- DevOps
- Machine learning
Assistant Vice President, Underwriting
Genpact India Pvt. Ltd. —Gurugram, Haryana
- Full-time
- Microsoft Excel
- English
- Finance
Quick apply
SME Trainer- Media Effectiveness
Dentsu —Gurugram, Haryana
- Full-time
- SQL
- Python
- Analytics
Senior Manager - Financial Reporting
Citi —Haryana
- Full-time
- Master's degree
- Bachelor's degree
- Accounting
Editorial Specialist
Sage —Gurugram, Haryana
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Executive
EXL Service —Gurugram, Haryana
- Full-time
- Analysis skills
- Communication skills
OneStream XF- India Senior Analyst, Application Support
WM —Gurugram, Haryana
- Full-time
- Oracle
- Finance
- Master's degree
7d
SLS Consultant Sr
Insight Enterprises —Gurugram, Haryana
- Microsoft Excel
- Azure
- Oracle
- Health insurance
Financial reporting Senior Supervisor
Citi —Haryana
- Full-time
- Master's degree
- Supervising experience
- Project management
- Flexible schedule
Protective Security Consultant
AECOM —Gurugram, Haryana
- Full-time
- Project management
- Leadership
- Communication skills
- Health insurance
- Paid time off
Data Cleansing Coordinator - S4E Program
Siemens Energy —Gurugram, Haryana
- Full-time
- English
- Project management
- Communication skills
- Health insurance
- Food provided
Procurement Associate
PFI Innovation Centre India —Gurugram, Haryana
- Hybrid work
- Finance
- Analysis skills
- Communication skills
Quick apply
Operations Engineer
Accenture —Gurugram, Haryana
- Full-time
- AI
- Leadership
- Communication skills
1d
Principal-Global Feasibility Data Science
サイネオス・ヘルス —Gurugram, Haryana
- Research
- Agile
- Communication skills
Order to Cash Operations Analyst-Voice
Accenture —Gurugram, Haryana
- Full-time
- Microsoft Excel
- ERP systems
- Analysis skills
QA Automation Engineer
PayPay India —Gurugram, Haryana
- Java
- Master's degree
- SQL

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Health Benefits Process Trainer

Alight -
Gurugram, Haryana

Apply Now

Job details

Benefits

Health insurance

Qualifications

Microsoft Powerpoint
Microsoft Word
Benefits administration
Microsoft Excel
Project coordination
Microsoft Office
Education
Bachelor's degree
Human Resources
Communication skills

Full job description

Health Benefits Process Trainer

Job Title

Health Benefits Process Trainer

Job Purpose

Develop and deliver expert-led training programs on health benefits platforms and processes, ensuring internal teams and clients can effectively administer, enroll, and engage with health benefits.

Key Responsibilities

Assist in the planning and execution of learning and development initiatives for new hires within the Health business, across all role levels.
Conduct needs assessments by collaborating with HR, Benefits Operations, and client teams to identify training gaps and requirements.
Coordinate logistics for training sessions, including scheduling, room bookings, materials preparation, and communications.
Design, develop, and update training materials such as facilitator guides, presentations, e-learning modules, and job aids, in collaboration with subject matter experts.
Deliver training through classroom, virtual instructor-led sessions, and self-paced online modules, for both internal staff and client users on health benefits platforms, analytics tools, workflows, and compliance protocols.
Maintain and update training records, reports, and documentation using Learning Management Systems (LMS) or other internal tools.
Track and analyze feedback from training sessions (quizzes, surveys, on-the-job performance) and continually evaluate effectiveness to identify areas for improvement.
Partner with internal teams and external vendors to organize ongoing learning programs, webinars, and workshops.
Help drive engagement in learning initiatives by creating awareness and communication campaigns.
Ensure all learning and development activities align with organizational goals and compliance requirements.
Serve as a subject-matter expert (SME) during benefits enrollment periods and as a product trainer for new platform features.
Coach end-users and project teams on best practices, supporting knowledge transition.
Analyze results, learnings, and feedback to iterate and enhance training programs.
Maintain training records, generate reports, and track KPIs via LMS tools.

Duties & Responsibilities

Design and prepare training curriculum and aids on an ongoing basis for team associates.
Deliver refresher training modules to targeted associates, based on training needs identified through quality audits.
Collaborate with Operations and Quality leaders to reduce errors and enhance productivity.

Required Qualifications & Skills

Bachelor’s or Associate’s degree in Human Resources, Education, Business, Psychology, Communications, or a related field.
Minimum 3 years of experience as a trainer in healthcare benefits or benefits administration, with at least 6 years of total work experience.
Strong understanding of health benefits processes (enrollment, eligibility, compliance, carrier coordination).
Proficiency with learning technologies, e-learning development tools, and LMS platforms.
Excellent facilitation skills for virtual and in-person delivery.
Demonstrated ability to design instructional materials using adult learning principles.
Strong stakeholder management, interpersonal, and communication skills.
Analytical mindset with experience tracking and reporting training metrics.
Familiarity with Alight Worklife® platform features and benefits analytics is a plus.
Proficient in Microsoft Office (Word, Excel, PowerPoint).
Experience working in a corporate or multinational environment.
Certification in training, facilitation, or instructional design is desirable.

Ideal Traits

Passion for learning and coaching others.
Ability to adapt to evolving platform features and regulatory changes.
Detail-oriented, organized, and experienced in project coordination.
Comfortable working in a client-centric, global HR services environment.
Ability to work independently and collaboratively within a team.

This is a Work From Office role requiring individual to be working 5 days a week from the office

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

DISCLAIMER:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.

Apply Now

Refine Your Search

subject matter expert (sme) jobs in hr

Health Benefits Process Trainer

Senior Technical Training Specialist

Sr. Specialist – HR Operations GBS

Application Support Engineer

Workplace Management Practitioner

Assistant Vice President, Underwriting

SME Trainer- Media Effectiveness

Senior Manager - Financial Reporting

Editorial Specialist

Senior Executive

OneStream XF- India Senior Analyst, Application Support

SLS Consultant Sr

Financial reporting Senior Supervisor

Protective Security Consultant

Data Cleansing Coordinator - S4E Program

Procurement Associate

Operations Engineer

Principal-Global Feasibility Data Science

Order to Cash Operations Analyst-Voice

QA Automation Engineer

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