Global Leader - Talent Acquisition
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Inviting applications for the role of Vice President Global Sales Operations The Vice President Global Sales Operations is accountable for end-to-end strategic planning and execution governance for the global BPM Sales function. The role ensures that growth strategy is translated into clear targets optimal coverage disciplined execution and predictable bookings while maintaining strong financial policy and data governance across regions. This leader owns the global sales operating modeldriving consistency transparency and scalability across geographies industries and service lines in a complex long-cycle sales environment. Responsibilities- Global End-to-End Strategic Planning Targets & Coverage Lead the global annual operating plan and multi-year sales planning for the business Translate corporate growth priorities into region industry and account level targets Design and govern global sales coverage and capacity models across sales motions Ensure consistency in target-setting while accounting for regional market realities Align sales plans with Finance on revenue margin ramp-ups and cost of sales Account Portfolio & Planning Own the global account portfolio strategy and segmentation Drive disciplined account planning standards focused on multi-tower expansion and revenue durability Ensure clarity of account ownership and coverage continuity globally Provide executive insights on portfolio health growth headroom and risk exposure Sales Incentives & Strategic Programs Own global governance of sales incentive and compensation frameworks for BPM Ensure incentives reinforce new logo wins multi-tower deals strategic offerings and profitability Balance global consistency with regional customization Design and oversee global strategic sales programs aligned to enterprise priorities Bookings & Execution Governance Sales Metrics & Analysis Define and own a global BPM sales metrics framework Deliver executive-grade insights through standardized dashboards and reviews Elevate analytics from reporting to decision-support and risk management Pipeline Management Establish a globally consistent pipeline management framework Define qualification standards stage gates and coverage norms Ensure early visibility into deal risk solution feasibility and execution readiness Sales Forecasting Own global bookings and revenue forecasting accuracy Govern forecasting methodologies reflecting multi-year and ramp-based deals Align forecasts with Finance Delivery and Transition capacity Booking Policy & Compliance Define and enforce global booking policies and deal governance standards Ensure compliance with audit risk and internal control requirements Partner with Finance and Legal on complex deal structures and approvals BI Design & Development Own the global vision for Sales BI and analytics Ensure CRM finance and delivery systems operate as a single source of truth Sponsor role-based dashboards for sales leadership and executive reviews Leadership & Stakeholder Engagement Core member of the global commercial leadership team Strategic partner to Sales Finance HR Practices IT Legal and Risk Trusted advisor to Sales Leader and Chief Growth Officer Leads a globally distributed Sales Operations organization Minimum
Qualifications
Bachelors - HR/Industrial Relations, Bachelors - Human Resource Management, Bachelors - Psychology, Masters - Business Administration, Masters - Human Resource Management
Certifications
SHRM Certified Professional (SHRM-CP) - ProtouchProtouch
Required Skills
Administrative Process, Client Relations, Cost Management, Data Analytics, Data to Insights, Executive Presence, Executive Recruiting, Human Resources Operations, People Leadership, Social Media, Stakeholder Management, Storytelling, Talent Acquisition, Workday Adaptive Planning
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Talent Acquisition
Remote Type -
Office
Work Shift -
Day Job (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
