With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. All our locations have earned the #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experience.
Digitalization. Simply delivered.
At IT Services, we are passionate about SAP. Our SAP CoE team is continuously expanding. No matter your level of Senior Devops Consultant proficiency, you can always grow within our diverse environment.
#DHL #DHLITServices #GreatPlace
Grow together.
Timely delivery of DHL packages around the globe in a way that ensures customer data are secure is in the core of what we do. You will provide second/third level day-to-day operation support, and help investigate and resolve incidents, which were not resolved in lower support levels. Sometimes, issues might get tricky and this is where cooperation on troubleshooting with other IT support teams and specialists will come into play. When it comes to firmware bugs, vulnerabilities and other issues related to our technologies, communicating with our vendors is key.
For any issues related to telecommunication/security systems within the DHL Group environment, you are our superhero. The same applies when it comes to managing, proposing and implementing all necessary changes to production security devices in all IT Services Data Centers and premises, providing global availability to key DHL Group services.
Last but not least, security technologies associated with Firewalls, Load Balancers, VPNs, Proxies, Azure and Google Cloud are all in your support league.
Ready to embark on the journey? Here’s what we are looking for:
Looking for Senior Devops Consultant (SAP Basis Consultant) with strong hands‑on experience in day‑to‑day Basis operations (BAU), SAP system upgrades and migrations, and deep knowledge of SAP BTP, SAP ALM, and broader cloud technologies. The ideal candidate will ensure the stability, scalability, and performance of SAP landscapes while supporting digital transformation initiatives across on‑premise and cloud environments.
Roles & Responsibilities:
1. BAU (Business-As-Usual) Operations
- Perform daily monitoring of SAP systems, including system health, performance, logs, work processes, and interfaces.
- Manage transport management, batch jobs, system refreshes, and routine housekeeping tasks.
- Handle SAP kernel upgrades, parameter tuning, and performance optimization to maintain system stability.
- Manage vulnerability assessments, review security advisories, and ensure timely remediation of SAP-related security gaps.
- Execute SAP Patch Day activities, including application of SAP Security Notes, Support Packages, and Hotfix Collections.
- Ensure ongoing security compliance with organizational and industry standards (e.g., SOX, GDPR, ISO, internal audit).
- Database Administration (HANA / Oracle / MaxDB):
- Perform DB installation, upgrades, patching, backup/restore, log management, and performance tuning.
- Monitor DB growth, table compression, column store maintenance, and index management.
- Support HANA system replication, failover, storage snapshot operations, and disaster recovery procedures.
- Manage Oracle RMAN backups, tablespace administration, and performance troubleshooting.
- Handle MaxDB administration tasks such as backup/restore, log segment handling, and catalog maintenance.
- Operating Systems:
- Strong hands-on knowledge across Linux (SUSE/RHEL), Windows Server, and UNIX environments.
- Perform OS-level troubleshooting, file system management, OS patching coordination, and resource
- Support incident, problem, and change management processes according to ITIL/ITSM practices.
2. SAP Upgrade & Migration Activities
- Lead and execute SAP system upgrades, enhancement pack implementations, SPS patches, and kernel updates.
- Perform end‑to‑end SAP migrations (including OS/DB migrations and HANA migrations).
- Conduct Unicode conversions, system copies, and system architecture redesign activities when needed.
- Work closely with application, infrastructure, and cloud teams to ensure smooth cutovers and minimal downtime.
- Prepare technical documentation, landscape diagrams, and migration strategies.
3. SAP BTP (Business Technology Platform)
- Administer and monitor SAP BTP subaccounts, global accounts, entitlements, and service provisioning.
- Manage Cloud Foundry environments, SAP Integration Suite, Workflow Management, and other BTP services.
- Support integrations between on‑premise SAP systems and SAP BTP using Cloud Connectors.
- Ensure security, roles, and connectivity setups align with organizational standards.
4. SAP ALM & Cloud Technologies
- Implement and support SAP Application Lifecycle Management tools (Solution Manager, SAP Cloud ALM).
- Configure monitoring dashboards, business process monitoring, and automated alerting.
- Support DevOps-related automation across SAP landscapes using cloud-native tools and CI/CD strategies.
- Coordinate activities in cloud-hosted SAP environments such as RISE with SAP, Azure and AWS.
- Ensure compliance with cloud governance, security policies, and system scalability requirements.
5. Cross-Functional Collaboration & Governance
- Work with functional, development, security, and infrastructure teams to deliver stable and optimized SAP operations.
- Provide expert guidance during architecture discussions, roadmap planning, and technology evaluations.
- Document processes, SOPs, technical configurations, migration runbooks, and knowledge articles.
- Mentor junior Basis team members and contribute to continuous service improvement.
Ready to embark on the journey? Here’s what we are looking for:
