Technopark Thiruvananthapuram Kerala Application support engineer Jobs – 87 Open Jobs Today

IT Technical Support Engineer - Remote
TRUTECH INFORMATION TECHNOLOGIES LLC —Kazhakuttam, Kerala
- ₹35,000 - ₹45,000 a month
- Full-time
- Remote
- Microsoft Outlook
- Software troubleshooting
- English
- Work from home
Quick apply
L1 Support Engineer
Career Q —Thiruvananthapuram, Kerala
- From ₹15,000 a month
- Full-time
- Microsoft Outlook
- Software troubleshooting
- B.Sc
- Health insurance
- Cell phone reimbursement
Quick apply
4d
Lead POS Application & Deployment Engineer – PSADT
UST —Thiruvananthapuram, Kerala
- Windows
- SQL
- Analysis skills
Quick apply
5d
IT Operations Coordinator
TRUTECH INFORMATION TECHNOLOGIES LLC —Kazhakuttam, Kerala
- ₹30,000 - ₹40,000 a month
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
9d
Customer Support Engineer
Syslint Technologies —Thiruvananthapuram, Kerala
- Email
- B.Sc
- English
- Master's degree
AI Engineer – Generative AI & GCP
UST —Thiruvananthapuram, Kerala
- Master's degree
- Machine learning
- APIs
Quick apply
5d
Associate I - Production Support
UST —Thiruvananthapuram, Kerala
- Oracle
- Computer Science
- Software troubleshooting
Quick apply
3d
Software Engineer Trainee
Kran Consulting —Thiruvananthapuram, Kerala
- Full-time
- Computer Science
- Software troubleshooting
- Windows
Customer Support Engineer
Propel Software Solutions —Thiruvananthapuram, Kerala
- Full-time
- Computer Science
- B.Sc
- Salesforce
Quick apply
Junior Engineer (Technical Support)
CORETECH INFOSYSTEMS —Poojappura, Thiruvananthapuram, Kerala
- Full-time
- Databases
- SQL
- Analysis skills
Quick apply
3d
Service Delivery Engineer(L1)
Gemini Software Solutions —Thiruvananthapuram, Kerala
- Full-time
- Software troubleshooting
- Customer service
- DevOps
11d
Application Support Engineer – Multi-Stack & Cloud Operations
Jiffy —Thiruvananthapuram, Kerala
- Full-time
- Java
- AWS
- Scripting
Software Engineer
Kran Consulting Private Limited —Peroorkada, Thiruvananthapuram, Kerala
- ₹18,000 - ₹28,000 a month
- Full-time
- Computer Science
- Software troubleshooting
- Java
- Food provided
Quick apply
Data Protection Engineer
UST —Thiruvananthapuram, Kerala
- Microsoft Access
- Azure
- Computer Science
Quick apply
1d
ML Engineer I
UST —Thiruvananthapuram, Kerala
- Azure
- Computer Science
- Software troubleshooting
Quick apply
5d
Forgerock Developer
UST —Thiruvananthapuram, Kerala
- Java
- JavaScript
- APIs
Quick apply
5d
Lead Engineer
Guidehouse India Pvt Ltd —Technopark, Thiruvananthapuram, Kerala
- Full-time
- Azure
- Computer Science
- Master's degree
6d
Senior Customer Support Engineer
Propel Software Solutions —Thiruvananthapuram, Kerala
- Full-time
- Microsoft Excel
- Computer Science
- Software troubleshooting
Quick apply
Software Engineer
Kran Consulting —Thiruvananthapuram, Kerala
- Full-time
- Computer Science
- Software troubleshooting
- Java
Lead I QA Automation Engineer – API Testing & Java, Selenium
UST —Thiruvananthapuram, Kerala
- Java
- Analysis skills
- APIs
Quick apply
5d

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IT Technical Support Engineer - Remote

TRUTECH INFORMATION TECHNOLOGIES LLC
Kazhakuttam, Kerala

Quick apply

Job details

Permanent | Full-time
₹35,000 - ₹45,000 a month

Benefits

Work from home

Qualifications

Microsoft Windows Server
TCP
Microsoft Outlook
Software troubleshooting
English
Windows
Technical support
Firewall
DHCP
IT support
DNS
Network support
Organizational skills
TCP/IP
Communication skills
Active Directory
Help desk

Full job description

This is a full-time work-from-home position.
We are an IT services and solutions provider based in Abu Dhabi, serving business clients across UAE. We deliver Managed IT Services (AMC), Microsoft 365, cybersecurity, networking, backup solutions, compliance and IT projects.
Our back office will focus on all our sales, customer service, operations & remote IT support.
All our current clients are based in UAE.
Work timing: IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday. Sunday Holiday. (Only UAE declared public holidays are off)

ONLY APPLY IF YOU CAN MEET THE ABOVE TIMINGS.

Responsibilities:

Monitoring & responding to client's IT support requests on time.
Monitoring & replying to helpdesk & support emails & inquiries.
Provide Remote IT technical support to clients computer systems (Desktops/Laptops/Servers/Networks/Email/WiFi/Printer).
Diagnose software, networking, or hardware issues and fix them remotely.
Monitor and maintain Windows Servers, Networks, backups, Desktops and Laptops under a support contract using RMM.
Monitor and maintain Antivirus and Email security under a support contract.
Coordinating with on-site support team to fix issues and provide top-notch support service to clients.
Track & Monitor ongoing jobs & support.
Manage, Maintain, Update & Monitor the HELP-DESK Ticketing system daily with accurate and timely information.
Preparing BOQ/SOW & reports as required.
Managing & compiling job reports.
Processing of all jobs with accuracy and timeliness.
Understand & resolve customer requirements/issues and close tickets within time.
Maintaining good client relations & ensuring a high level of Client satisfaction.
Responding to complaints/suggestions from customers and giving after-sales support.
Increase Company reputation with quality on-time support & services.
Timely Invoice to the clients in coordination with the sales & finance department.

Required Technical Skills:

Remote IT Support & Helpdesk experience.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Desktops and Laptops (Windows and Mac).
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Email Services (outlook).
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Basic networks (DHCP,DNS,TCP/IP).
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Basic Routers.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Firewalls.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Windows Servers.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - MS Active Directory.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - NAS devices.
Strong expertise and hands-on experience in configuring, maintaining & troubleshooting - Backup softwares.

Other Required Skills:

Good Knowledge of IT Technologies & products.
Good written & oral command of the English Language is a must.
Excellent phone & email communication skills.
The capacity to work well on your own or in a team.
Ability to manage your time and plan your day effectively.
Min 3 years of IT Support Experience in a similar job role.
Demonstrated track record of performance and commitment.
Cool-tempered and able to handle rejection.
Good organizational skills.
Ability to hit deadlines and work under pressure.
Can easily adapt to new environments.

Pay: ₹35,000.00 - ₹45,000.00 per month

Application Question(s):

IST 10:00 AM to 8:00 PM (UAE 08:30 AM to 06:30 PM) Monday to Saturday. Sunday Holiday. (Only UAE declared public holidays are off.) Are you willing to work on the above-mentioned timings?

Experience:

Remote IT Support: 3 years (Required)
Desktop/Laptop Support: 3 years (Required)
Basic Network support: 3 years (Required)
Windows server support: 3 years (Required)
MAC Support: 3 years (Preferred)
Firewall Support: 3 years (Preferred)
Telephone & Email Communication: 3 years (Required)
outlook support: 3 years (Required)
Help Desk Ticketing System: 2 years (Required)
backup system: 3 years (Preferred)

Language:

English (Read/Write/Speak) (Required)

Work Location: Remote

Quick apply

Refine Your Search

application support engineer jobs in technopark thiruvananthapuram kerala

IT Technical Support Engineer - Remote

L1 Support Engineer

Lead POS Application & Deployment Engineer – PSADT

IT Operations Coordinator

Customer Support Engineer

AI Engineer – Generative AI & GCP

Associate I - Production Support

Software Engineer Trainee

Customer Support Engineer

Junior Engineer (Technical Support)

Service Delivery Engineer(L1)

Application Support Engineer – Multi-Stack & Cloud Operations

Software Engineer

Data Protection Engineer

ML Engineer I

Forgerock Developer

Lead Engineer

Senior Customer Support Engineer

Software Engineer

Lead I QA Automation Engineer – API Testing & Java, Selenium

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