dum dum kolkata west bengal field executive Jobs – 477 Open Jobs Today

Operations Executive
Intrasoft Technologies Limited —Gariahat, Kolkata, West Bengal
- ₹3,00,000 - ₹4,00,000 a year
- Full-time
- Master's degree
- Bachelor's degree
- Organizational skills
Quick apply
13d
Senior Merchandiser Executive
TRAVEL DABBLE PRIVET LIMITED —Salt Lake, Kolkata, West Bengal
- ₹30,000 - ₹45,000 a month
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
4d
Field Marketing Executive
AVIS Hospitals India Limited —Kolkata, West Bengal
- ₹25,483.69 - ₹35,049.71 a month
- Full-time
- Marketing
- Bachelor's degree
- In-person
- Health insurance
Quick apply
1d
Process Trainer
Spectrum Talent Management —Kolkata, West Bengal
- ₹9,430.51 - ₹30,000.00 a month
- Full-time
- Microsoft Powerpoint
- Customer service
- Presentation skills
Quick apply
1d
Operation Executive
Eveez TravelTech Experiences P. Ltd. —Kolkata, West Bengal
- ₹20,000 - ₹25,000 a month
- Full-time
- Sales
- Analysis skills
- Project management
Quick apply
Team Lead
IndiaFirst Life Insurance —Baguihati, Kolkata, West Bengal
- From ₹15,000 a month
- Full-time
- 12th Pass
- In-person
- Health insurance
- Paid sick time
Quick apply
Senior Executive - Hospitality
PS Group —Kolkata, West Bengal
- ₹20,000 - ₹32,000 a month
- Full-time
- Hospitality
- Administrative experience
- Bachelor's degree
- Health insurance
Quick apply
Field Sales Executive
Apphia Barter India Pvt Ltd —Kolkata, West Bengal
- ₹18,000.00 - ₹27,092.66 a month
- Sales
- Driving
- In-person
- Cell phone reimbursement
Quick apply
Field Executive (FSC)
Automobile Sector —Kolkata, West Bengal
- ₹10,000 - ₹20,000 a month
- Full-time
- Sales
- Business development
Quick apply
1d
Talent Development Manager
Duas Knowledge Potli —Kolkata, West Bengal
- ₹50,000 - ₹58,000 a month
- Full-time
- Master's degree
- Human resources
- Business Administration
- Health insurance
Quick apply
5d
Events & Sponsorships Center of Excellence Associate
Grant Thornton INDUS —Kolkata, West Bengal
- Microsoft Office
- Administrative experience
- Analysis skills
Business Development Executive (BDE) – IT / ITES
TalentNest Solutions —Kolkata, West Bengal
- ₹11,529.06 - ₹40,970.57 a month
- Full-time
- Sales
- Master's degree
- Bachelor's degree
Quick apply
10h
Business Development Executive (BDE)
MGS GOLD —Sodepur, Kolkata, West Bengal
- ₹10,000 - ₹22,000 a month
- Full-time
- Sales
- Business development
- Project management
- Flexible schedule
Quick apply
13d
Executive Assistant
SHREE JI STEEL CORPORATION —Kolkata, West Bengal
- ₹18,000 - ₹30,000 a month
- Full-time
- Walk-in
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Health insurance
- Paid sick time
Quick apply
Field Sales Executive
Epaylater —Kolkata, West Bengal
- ₹20,000 - ₹25,000 a month
- Sales
- Business development
- In-person
Quick apply
Field Operations Executive
Mindshaft Media Pvt Ltd —Kudghat, Kolkata, West Bengal
- ₹17,000 - ₹20,000 a month
- Weekend availability
- English
- 12th Pass
- Bachelor's degree
- Cell phone reimbursement
- Food provided
Quick apply
Field Marketing Executive (B2B)
Mahabir Danwar Jewellers Pvt Ltd —Salt Lake City, West Bengal
- ₹15,000 - ₹18,000 a month
- Full-time
- Business development
- In-person
- Marketing
- Food provided
Quick apply
13d
Supply Executive
commutec.in —Kolkata, West Bengal
- ₹15,000 - ₹40,000 a month
- Full-time
- Microsoft Office
- Master's degree
- Analysis skills
- Health insurance
Quick apply
12d
Field Sales Executive
Future Automobile Agency Pvt Ltd —Kolkata, West Bengal
- ₹15,000 - ₹30,000 a month
- Full-time
- Sales
- Business development
- In-person
- Flexible schedule
Quick apply
4d
Territory Service Executive
Roots Multiclean —Rajarhat, Kolkata, West Bengal
- Communication skills

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Operations Executive

Intrasoft Technologies Limited -
Gariahat, Kolkata, West Bengal

Quick apply

Job details

Full-time
₹3,00,000 - ₹4,00,000 a year
13 days ago

Qualifications

Jira
Operations management
Trello
Master's degree
Quality assurance
Bachelor's degree
Organizational skills
Marketing automation
MailChimp
Business Administration
Communication skills
Information Technology

Full job description

About Us

We are a growing B2C website focused on delivering exceptional value and experience to our customers. With over 27 years of presence and millions of users worldwide, we are scaling rapidly and strengthening our internal processes to meet global standards of reliability, compliance, and trust.

We are seeking a proactive and detail-oriented Operations Executive who will oversee the smooth functioning of daily business operations, ensure platform quality, and safeguard compliance. This role requires strong organizational skills, cross-functional collaboration, and a problem-solving mindset to manage both the tactical and strategic aspects of operations.

Key Responsibilities

1. _Website Quality Assurance & Monitoring_

1. Conduct routine testing of website features, flows, and content for performance, accuracy, usability, and cross-browser/device compatibility.

2. Utilize tools such as BrowserStack, Google Lighthouse, GTmetrix, and WebPageTest to validate Core Web Vitals and performance benchmarks.

3. Maintain a structured QA checklist and escalate issues promptly to the technology team.

4. Oversee version rollouts and post-release monitoring to minimize downtime or errors.

2. _Bug Identification, Tracking & Resolution_

1. Proactively identify functional or UI/UX issues and maintain clear documentation.

2. Use platforms such as Jira, Trello, or Asana to manage bug tracking, assign ownership, and follow through to closure.

3. Collaborate closely with engineering and design teams to ensure timely fixes and regression testing.

3. _Customer Support & Communication Management_

1. Oversee the support mailbox and ensure all customer queries are acknowledged and resolved within SLA timelines.

2. Work with relevant internal teams (product, engineering, marketing) to provide accurate solutions.

3. Track common issues and feedback to identify patterns for improvement.

4. Create support response templates to ensure tone, consistency, and professionalism in communication.

4. _Misuse, Fraud & Policy Monitoring_
1. Monitor user behavior and transactions to detect unusual activity, fraud attempts, or policy violations.

2. Implement automated misuse detection alerts where possible.

3. Coordinate with compliance/legal teams to take corrective actions.

4. Maintain user trust and platform integrity by enforcing transparent and fair policies.

5. _Copyright, Content & Compliance Oversight_

1. Review user-generated and internal content to ensure it aligns with copyright law, licensing agreements, and platform policies.

2. Ensure all assets adhere to brand guidelines and regulatory compliance requirements.

3. Work with content and legal teams to resolve copyright disputes or takedown requests.

6. _Email Delivery Assurance_

1. Monitor the deliverability of all email types (transactional, promotional, system).

2. Use tools such as Mailchimp, SendGrid, Postmark, KumoMTA, or SMTP dashboards to measure bounce, spam, and open rates.

3. Ensure compliance with email authentication protocols (SPF, DKIM, DMARC) to maintain sender reputation.

4. Work with marketing to optimize campaign deliverability and inbox placement.

7. _Alerts, Notifications & Incident Management_

1. Set up automated alerts for uptime, broken links, spikes in bounce rates, user abuse flags, or support backlog.

2. Use monitoring tools such as Uptime Robot, StatusCake, Pingdom, Google Alerts or internal dashboards.

3. Maintain an incident response plan and act as the first escalation point for critical issues.

4. Document and review incidents to ensure long-term prevention.

8. _Process & Performance Reporting_

1. Develop dashboards and reports for leadership on KPIs such as uptime %, bug resolution rate, average support response time, email deliverability %, and content compliance checks.

2. Recommend operational improvements based on data trends.

3. Present weekly/monthly performance updates to leadership.

9. _Team Collaboration & Vendor Management_

1. Collaborate with cross-functional teams including Technology, Product, Marketing, Design, and Legal.

2. Manage external vendors or SaaS partners for monitoring, security, and delivery tools.

3. Negotiate SLAs with vendors and track their compliance.

10. _Risk & Compliance Management_

1. Identify operational risks related to downtime, compliance, fraud, or customer dissatisfaction.

2. Implement preventative measures and contingency plans.

3. Ensure GDPR, CAN-SPAM, and other relevant digital compliance requirements are met.

Requirements

- Education: Bachelor’s degree in Business Administration, Information Technology, Operations Management, or related field. Master’s degree preferred.

- Experience: Minimum 0-2 years in operations, website QA, or digital platform management (B2C preferred).

Technical Knowledge:

- Website testing tools (BrowserStack, Google Lighthouse, Hotjar, WebPageTest).

- Support/ticketing systems (Zendesk, Freshdesk, Jira Service Desk).

- Email systems and deliverability basics (SMTP, SPF/DKIM/DMARC, Mailchimp, SendGrid).

- Analytics platforms (Google Analytics, GA4, Data Studio, Mixpanel).

Skills:

- Strong organizational skills with the ability to manage multiple tasks and deadlines.

- Excellent problem-solving and critical thinking.

- Strong verbal and written communication.

- Attention to detail with a structured, process-driven approach.

- Ability to handle confidential information with discretion.

Job Type: Full-time

Pay: ₹300,000.00 - ₹400,000.00 per year

Application Question(s):

Can you join immediately?

Location:

Gariahat, Kolkata, West Bengal (Required)

Work Location: In person

Quick apply

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