ambattur chennai tamil nadu recording engineer Jobs – 23 Open Jobs Today

Sr Staff Engineer-IT (Voice Engineer)
R1 RCM, Inc. —Chennai, Tamil Nadu
- Full-time
- Computer networking
- APIs
1d
Assistant Vice President –Lead Architect/Tech Lead
Genpact India Pvt. Ltd. —Chennai, Tamil Nadu
- Full-time
- Azure
- Computer Science
- English
Quick apply
14d
Customer Success (Technical Support) Engineer
Endace —Chennai, Tamil Nadu
- Full-time
- Windows
- Bachelor's degree
- APIs
Quick apply

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Assistant Vice President –Lead Architect/Tech Lead
Genpact India Pvt. Ltd. —Chennai, Tamil Nadu
Responsibilities: - Own end-to-end solution architecture for Contact Centre and Agentic AI programs - Design scalable architectures leveraging Amazon Connect…
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14d

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Sr Staff Engineer-IT (Voice Engineer)

R1 RCM, Inc. -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time
1 day ago

Qualifications

VoIP
Computer networking
APIs
Business requirements

Full job description

R1 India is proud to be recognized among the Top 20 of India's Best Companies to Work For 2025 by the Great Place to Work® Institute, marking our third consecutive year of climbing the ranks - from Top 50 in 2023 to Top 25 in 2024, and now amongst the Top 20. This achievement is a testament to the exceptional workplace culture we have collectively cultivated and reflects our unwavering commitment to employee well-being, inclusion, and diversity. Our accolades also highlight our excellence in healthcare, support for millennials, women, diversity, and health and wellness.

With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone

Job Description:

Core Responsibilities:

Day to day support and maintenance of Genesys PureCloud Solutions
MACD on Genesys, including call flows, SIP trunks etc
Act as L3 support during issues and drive towards resolution
Work with various internal / external application team on integrating their platform with Genesys
Migration and implementation of Genesys PureCloud Solution
Monitor project progress and adjust as necessary to ensure successful project delivery.
Creation of Documentation and Knowledge base
Responsible for managing incident and service requests
Manage and coordinate team activities, working closely with different support groups.
Conduct regular reviews of the platform to ensure optimal performance and user satisfaction.
Act as the primary point of contact for stakeholders regarding Genesys PureCloud projects.

Skills and Experience:

Hands on experience on troubleshooting Genesys PureCloud solutions
Good knowledge on API’s and integrating with 3rd party applications.
Experience on migration and implementation of Genesys PureCloud
Strong understanding on business requirements and ability to convert to solutions.
Knowledge on Call flows, Inbound, Outbound Campaigns, Call Recordings and Call Monitoring
Good knowledge on Gateway configuration and Genesys SIP Trucking and Dial Plans.
Able to troubleshoot and identify the root causes via reading logs and other Genesys tools for troubleshooting.
Can explain the issue clearly to the Vendor and provide necessary information correctly if the Vendors need it
Knowledge on network routing,VOIP Protocols, SIP Responses, Handshake communication etc.

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com

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recording engineer jobs in ambattur chennai tamil nadu

Sr Staff Engineer-IT (Voice Engineer)

Assistant Vice President –Lead Architect/Tech Lead

Customer Success (Technical Support) Engineer

More jobs to discover

I want to receive the latest job alerts for recording engineer in ambattur chennai tamil nadu

Explore jobs in more locations

Job Description:

Core Responsibilities:

Day to day support and maintenance of Genesys PureCloud Solutions

MACD on Genesys, including call flows, SIP trunks etc

Act as L3 support during issues and drive towards resolution

Work with various internal / external application team on integrating their platform with Genesys

Migration and implementation of Genesys PureCloud Solution

Monitor project progress and adjust as necessary to ensure successful project delivery.

Creation of Documentation and Knowledge base

Responsible for managing incident and service requests

Manage and coordinate team activities, working closely with different support groups.

Conduct regular reviews of the platform to ensure optimal performance and user satisfaction.

Act as the primary point of contact for stakeholders regarding Genesys PureCloud projects.

Skills and Experience:

Hands on experience on troubleshooting Genesys PureCloud solutions

Good knowledge on API’s and integrating with 3rd party applications.

Experience on migration and implementation of Genesys PureCloud

Strong understanding on business requirements and ability to convert to solutions.

Knowledge on Call flows, Inbound, Outbound Campaigns, Call Recordings and Call Monitoring

Good knowledge on Gateway configuration and Genesys SIP Trucking and Dial Plans.

Able to troubleshoot and identify the root causes via reading logs and other Genesys tools for troubleshooting.

Can explain the issue clearly to the Vendor and provide necessary information correctly if the Vendors need it

Knowledge on network routing,VOIP Protocols, SIP Responses, Handshake communication etc.

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