Haryana Customer success manager Jobs – 605 Open Jobs Today

Customer Service Manager (CSM)
Trip Machine Company —Gurugram, Haryana
- ₹35,000 - ₹50,000 a month
- Email
- Customer service
- English
- Microsoft Office
- Paid sick time
Quick apply
13d
Program Manager
Skeps —Gurugram, Haryana
- Project management
- Agile
- Communication skills
Senior Product Manager (Retail-Tech, ERP, POS)
Tech Hiring 24 —Gurugram, Haryana
- ₹30,00,000 - ₹50,00,000 a year
- Full-time
- ERP systems
- Product management
- Software development
- Health insurance
Quick apply
14d
Service Head
Sunshine Workforce Solutions —Gurugram, Haryana
- ₹50,00,000 a year
- Full-time
- Customer service
- Engineering
- Bachelor's degree
Quick apply
Program Manager – Strategic Programs and Capability
Omuni - A Division of Arvind Internet —Gurugram, Haryana
- Mentoring
Key Account Manager - Gurgaon
Airtel India —Haryana
Program Manager – Strategic Programs and Capability
Shiprocket —Gurugram, Haryana
- Mentoring
Project Manager
PTC Inc. —Gurugram, Haryana
- Project management
- Bachelor's degree
- Agile
Client Manager
Lenovo —Gurugram, Haryana
- Full-time
- AI
Senior Project Management Coordinator, PMO, APAC
SHL —Gurugram, Haryana
- Full-time
- Project management
- Communication skills
- Time management
Project Management Manager
TGBPL TP India - GBS —Gurugram, Haryana
- Remote
- Project management
- Work from home
FCS people leader - Adverse media Screening
Barclays —Gurugram, Haryana
- Banking
3d
Head of Trade Marketing - India Area
Brown-Forman —Gurugram, Haryana
- Management
- Sales
- Analysis skills
Senior Marketing Business Development Consultant
Optum —Gurugram, Haryana
- Full-time
- Communication skills
- Health insurance
Technical Strategic Sales (EMEA-Mainland Europe region/Remote)
SUBMER —Haryana
- Remote
- Engineering
- Master's degree
- Bachelor's degree
Quick apply
Account Manager – Offline (Distributor & Channel Management)
Bose —Gurugram, Haryana
- Full-time
- Travel
- Marketing
Customer Success Manager ( HR and Recruitment)
Nexogic —Jandhera, Haryana
- Full-time
- Remote
- Bachelor's degree
- Communication skills
Territory Manager- Western UP
Brown-Forman —Gurugram, Haryana
- Analysis skills
- Negotiation
Associate Center Manager
Cultfit —Gurugram, Haryana
- ₹20,000 - ₹25,000 a month
- Full-time
- Hospitality
- Sales
- Business development
- Health insurance
Quick apply
2d
Manager – Support Operations & Process Improvements
Mastercard —Gurugram, Haryana
- Full-time
- CRM software
- Customer service
- Salesforce

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Customer Service Manager (CSM)

Trip Machine Company -
Gurugram, Haryana

Quick apply

Job details

Permanent | Full-time
₹35,000 - ₹50,000 a month
13 days ago

Benefits

Provident Fund
Paid sick time

Qualifications

Customer service
English
Microsoft Office
Administrative experience
12th Pass
Bachelor's degree
Team management
Communication skills
Office experience

Full job description

At Tripmachine Company, we craft premium motorcycle accessories and lifestyle gear for riders across the world. With a community-first approach, we’ve built a loyal global rider base by combining exceptional products with exceptional service. We’re looking for a Customer Care Manager who can lead our customer engagement, build strong processes, and ensure every interaction reflects the Tripmachine promise.

Role Overview

This is not a traditional “ticket handling” role.

We are looking for someone who can lead a team, build processes, improve customer experience, and become a key part of how riders experience Trip Machine globally.

You will work closely with founders and cross-functional teams across operations, logistics, e-commerce, and marketing to ensure our customers receive the kind of support and experience the brand stands for.

Key Responsibilities

Respond to and resolve queries within 24 hours across platforms.
Ensure COD orders are confirmed and dispatched smoothly.
Oversee manual dispatches, and prevent over-commitments.
Conduct video support sessions for customers facing product usage/mounting issues.
Create weekly/monthly reports on queries, complaints, and customer insights.
Handle customer escalations across email, calls, WhatsApp, marketplaces, and social platforms
Build and improve support processes and workflows
Ensure quick, empathetic, and effective customer resolutions
Monitor team performance and customer satisfaction metrics
Coordinate with operations and logistics teams to resolve order and delivery concerns
Train and mentor team members to maintain high service standards
Identify recurring customer pain points and proactively improve systems

What We’re Looking For

3+ years of customer care or customer success experience.
High school diploma or equivalent.
Strong leadership and team management skills.Strong understanding of customer service software.
Excellent written and verbal communication in English.
A proactive problem-solver with empathy and patience.
Passion for motorcycling or lifestyle brands is a big plus.

What We Offer

A chance to work with a fast-growing brand loved by riders.
A culture that values customer-first thinking, creativity, and ownership.
Competitive salary.
Work alongside a tight-knit, passionate team that believes in the spirit of motorcycling.

How to Apply
If you’re ready to take the wheel and lead customer care for a brand built by riders, for riders, send us your resume and a short cover note to [email protected].

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹50,000.00 per month

Benefits:

Paid sick time
Provident Fund

Work Location: In person

Quick apply

Refine Your Search

customer success manager jobs in haryana

Customer Service Manager (CSM)

Program Manager

Senior Product Manager (Retail-Tech, ERP, POS)

Service Head

Program Manager – Strategic Programs and Capability

Key Account Manager - Gurgaon

Program Manager – Strategic Programs and Capability

Project Manager

Client Manager

Senior Project Management Coordinator, PMO, APAC

Project Management Manager

FCS people leader - Adverse media Screening

Head of Trade Marketing - India Area

Senior Marketing Business Development Consultant

Technical Strategic Sales (EMEA-Mainland Europe region/Remote)

Account Manager – Offline (Distributor & Channel Management)

Customer Success Manager ( HR and Recruitment)

Territory Manager- Western UP

Associate Center Manager

Manager – Support Operations & Process Improvements

I want to receive the latest job alerts for customer success manager in haryana

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