Telangana Customer success manager Jobs – 756 Open Jobs Today

Customer Experience Manager, Account Success
Google —Hyderabad, Telangana
- Full-time
- Master's degree
- Project management
- Bachelor's degree
9d
Account Manager - Customer Success
Darwinbox —Hyderabad, Telangana
- Full-time
- Oracle
- Salesforce
17h
Customer Success Manager - Growth
Darwinbox —Hyderabad, Telangana
- Full-time
- Oracle
- Salesforce
17h
Customer Success Manager- US Clients
Hudson Manpower —Hyderabad, Telangana
- Full-time
- Hybrid work
- English
- Bachelor's degree
Quick apply
14d
Associate Customer Success Manager
Cyara —Hyderabad, Telangana
- Hybrid work
- Customer service
- Analysis skills
- Bachelor's degree
Quick apply
Manager, Technical Support
Hyland —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Program Success Manager
Kidvento Education and Research —Hyderabad, Telangana
- ₹4,00,000 a year
- CRM software
- Microsoft Office
- Bachelor's degree
Quick apply
Business Intelligence Manager
MostEdge —Hyderabad, Telangana
- ₹15,00,000 - ₹40,00,000 a year
- Full-time
- SQL
- POS
- In-person
Quick apply
3d
Delivery Lead Manager
Accenture —Hyderabad, Telangana
- Full-time
- Analysis skills
- Mentoring
- Leadership
EverSpark - Account Manager/Customer Success Manager (Jewellery)
Fresh Prints —Hyderabad, Telangana
- Full-time
- Remote
- English
- Analysis skills
- Manufacturing
Quick apply
Customer Support Manager
Litemed Pvt Ltd —Hyderabad, Telangana
- ₹60,000 - ₹1,00,000 a month
- Full-time
- English
- Master's degree
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick apply
Customer Success Manager
ESN Technologies —Hyderabad, Telangana
- Full-time
- Google Suite
- Salesforce
- Bachelor's degree
Assistant Manager- TPM
PepsiCo —Hyderabad, Telangana
- Remote
- Microsoft Powerpoint
- Customer service
- Computer literacy
Customer Success Manager
YuCollect —Hyderabad, Telangana
- Full-time
- Travel
- Financial services
Program Manager, Vendor Management, Delivery Networks & Technologies
ADCI HYD 13 SEZ —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- SQL
- Project management
Senior Program Manager , Customer Service Business
Amazon Dev Center India - Hyderabad —Hyderabad, Telangana
- Full-time
- Customer service
- Master's degree
- Analysis skills
Project Manager III
TGBPL TP India - GBS —Hyderabad, Telangana
- Remote
- Project management
- Work from home
Assoc Dir Business Performance and RDO Capabilities
Amgen —Hyderabad, Telangana
- Master's degree
- Bachelor's degree
- In-person
Service Delivery Manager
Persistent —Hyderabad, Telangana
- Full-time
- Hybrid work
- Budgeting
- AI
- Communication skills
- Flexible schedule
14d
Talent Acquisition Partner (Contract) - Non-tech
Seismic —Hyderabad, Telangana
- Hybrid work
- Bachelor's degree
- Recruiting
- Communication skills
14d

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Customer Experience Manager, Account Success

Google -
Hyderabad, Telangana

Apply Now

Job details

Full-time
9 days ago

Qualifications

Statistics
Statistics
Master's degree
Project management
Bachelor's degree
Customer support
Technical project management
Analytics

Full job description

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Hyderabad, Telangana, India; Gurugram, Haryana, India.

Minimum qualifications:

Bachelor’s degree or equivalent practical experience.
5 years of experience in a technical project management or a customer-facing role.
Experience in customer support/success programs.

Preferred qualifications:

Master’s degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.
5 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.
Experience working directly with advertising agencies, holding companies, or demand-side platforms (DSPs).
Experience working with large scale support operations in a technology environment.
Experience managing complex technical escalations and driving them to resolution.
In-depth knowledge of Google’s advertising solutions, media landscape, and sales dynamics.

About the job

gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video.

Responsibilities

Lead discovery conversations to identify operational strengths/risks, determine key implementation stakeholders, unearth blockers, etc. Coordinate with Sales partners on an aligned approach for the customer.
Coordinate with the client on an implementation roadmap, providing internal communications plans, timelines for critical milestones, collateral and resources, etc. Partner with the customer to lead change management efforts were required, handling objections and addressing roadblocks while building the rollout plan.
Verify adoption and compliance, sourcing client feedback and identifying possible process improvements. Monitor progress and address roadblocks through regular check-ins, troubleshooting, and escalation.
Identify technical, operational and proactive solutions to scaling customer best practices across Google’s Advertisers globally and cross-channel. Use investigative insights to flag potential risks to customers.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Apply Now

Refine Your Search

customer success manager jobs in telangana

Customer Experience Manager, Account Success

Account Manager - Customer Success

Customer Success Manager - Growth

Customer Success Manager- US Clients

Associate Customer Success Manager

Manager, Technical Support

Program Success Manager

Business Intelligence Manager

Delivery Lead Manager

EverSpark - Account Manager/Customer Success Manager (Jewellery)

Customer Support Manager

Customer Success Manager

Assistant Manager- TPM

Customer Success Manager

Program Manager, Vendor Management, Delivery Networks & Technologies

Senior Program Manager , Customer Service Business

Project Manager III

Assoc Dir Business Performance and RDO Capabilities

Service Delivery Manager

Talent Acquisition Partner (Contract) - Non-tech

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