pune maharashtra customer success associate Jobs – 165 Open Jobs Today

Customer Success Associate
Outmarch —Pune, Maharashtra
- Up to ₹4,00,000 a year
- Full-time
- Customer service
- Analysis skills
- Bachelor's degree
Quick apply
11h
Customer Service Associate
Accenture —Pune, Maharashtra
- Full-time
- Customer service
- Microsoft Office
- Bachelor's degree
1d
Associate Director-Customer Success
ZenTrades —Pune, Maharashtra
- Full-time
- Project management
- Leadership
- Communication skills
AWS -Account Manager
Ancrew Global Services Pvt Ltd —Pune, Maharashtra
- ₹7,00,000 - ₹12,00,000 a month
- Full-time
- Azure
- AWS
- Analysis skills
- Paid time off
- Paid sick time
Quick apply
Account Management & Customer Success – Digital Solutions
Ecolab Inc. —Pune, Maharashtra
- Full-time
- Salesforce
- Engineering
- Bachelor's degree
Customer (Supplier) Support Associate - English
Assent —Pune, Maharashtra
- Full-time
- Hybrid work
- English
- Microsoft Office
- Bachelor's degree
- Paid time off
9d
AWS Account Manager
Ancrew Global Services Pvt Ltd —Pune, Maharashtra
- ₹7,00,000 - ₹12,00,000 a year
- Full-time
- Azure
- AWS
- Analysis skills
- Paid time off
- Paid sick time
Quick apply
Associate Product Manager- India
Kipsu —Pune, Maharashtra
- Full-time
- Hospitality
- Software development
- APIs
Quick apply
Associate, Professional Services (US Shift)
MindTickle —Pune, Maharashtra
- Full-time
- Microsoft Excel
- Computer Science
- Sales
2d
Assistant Manager - Supply Chain
Kohler India Corporation —Pune, Maharashtra
- Bachelor's degree
- Manufacturing
Measurement and Reporting Associate
Accenture —Pune, Maharashtra
- Full-time
Associate Manager - SAP-SAP IBP Inventory Optimisation
Bristlecone —Pune, Maharashtra
Inside Sales Representative
Ancrew Global Services Pvt Ltd —Pune, Maharashtra
- ₹6,00,000 - ₹12,00,000 a year
- Full-time
- Azure
- Master's degree
- Business development
- Paid time off
- Paid sick time
Quick apply
Accounting Associate - Level I
Cummins Inc. —Pune, Maharashtra
- Finance
- Accounting
- Data entry
Sr Analyst People Analytics & Insights
Cencora —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Innovation Labs Head
Jade Global —Pune, Maharashtra
- Full-time
- AI
- Leadership
Talent Acquisition Consultant
Veradigm —Pune, Maharashtra
- Full-time
- Hybrid work
- Recruiting
- Organizational skills
- In-person
MAS India SVC South Core Payroll PV 167702
ADP —Pune, Maharashtra
- Full-time
- Customer service
- Communication skills
- Analytics
MAS India SVC South Core Payroll PV 167692
ADP —Pune, Maharashtra
- Full-time
- Customer service
- Communication skills
- Analytics
MAS India SVC South Core Payroll PV 167691
ADP —Pune, Maharashtra
- Full-time
- Customer service
- Communication skills
- Analytics

I want to receive the latest job alerts for customer success associate in pune maharashtra

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer success associate jobs near pune maharashtra

Customer Success Manager jobs in Pune, Maharashtra

Account Manager jobs in Pune, Maharashtra

Customer Service Representative jobs in Pune, Maharashtra

Recruiter jobs in Pune, Maharashtra

Business Development Manager jobs in Pune, Maharashtra

People Analytics Consultant jobs in Pune, Maharashtra

Head Of Innovation jobs in Pune, Maharashtra

Associate Product Manager jobs in Pune, Maharashtra

Customer Success Manager jobs in Chennai, Tamil Nadu

Virtual Customer Service jobs in Uttar Pradesh

Project Manager jobs in Indore, Madhya Pradesh

Customer Success Manager jobs in Technopark, Thiruvananthapuram, Kerala

Customer Success Manager jobs in Mumbai Central, Mumbai, Maharashtra

Manager, Warehouse jobs in Raipur, Chhattisgarh

Customer Success Manager jobs in Jaipur, Rajasthan

Facilities Manager jobs in Pune, Maharashtra

Account jobs in Nelamangala, Bengaluru, Karnataka

Doon Business Park, Dehradun Account jobs in Dehradun, Uttarakhand

Account Manager jobs in Kowdiar, Thiruvananthapuram, Kerala

Walkin Interview, Account jobs in Delhi

Customer Success Associate

Outmarch
Pune, Maharashtra

Quick apply

Job details

Full-time
Up to ₹4,00,000 a year
11 hours ago

Qualifications

Customer service
Analysis skills
Bachelor's degree
B2B
Customer support
Account management
Leadership
Communication skills
Time management

Full job description

Job Summary
Outmarch is a fast-growing retail startup searching for flexible go-getters who welcome the challenge of meeting the needs of a growing business. We’re specifically looking for a customer success specialist who will roll up their sleeves and lead a team from inside the trenches.

As a key member of our leadership team, you will help craft the company’s customer success strategies, building strong relationships with customers and collaborating with cross-functional leaders internally to deliver consistently excellent customer experiences. Our ideal candidate is passionate about using analytical skills to identify problems, find solutions, and improve relationships.

Objectives of this Role:

Own overall relationship with assigned clients, which includes managing on-boarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction.
Establish a trusted and strategic advisor relationship to help drive continued value of our products and services.
Maintain and develop customer success strategies and best practices, as well as customer support content.
Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learning.
Maintain existing customer success metrics and data as directed.

Responsibilities: Owns the overall relationship with customers.

Builds relationships with customers to become a trusted advisor, oversee adoption of Outmarch products and services, and continually promote best practices.
Accelerate the contract renewal process and ensure customer satisfaction.
Manage customer onboarding process.
Own the quality of product and provide feedback to the development team.
Build test plans to ensure product test coverage.
Help troubleshoot product issues.
Create and update Customer Success Playbooks.
Actively monitor implementation success, identify areas for improvement, and strategize with leadership and cross functional teams advocating for the customer.
Accurately maintain a forecast of renewals and a dashboard of customer status.
Answers, evaluates and prioritizes incoming telephone & email requests.
Resolve conflicts and provide solutions to customers promptly.
Assist in driving cross-departmental resolution handling to prevent larger issues.
Collaborates with sales staff to ensure growth attainment and increased footprint.
Work with marketing and sales staff to gather data elements for sales enablement content.

Qualifications:

Bachelor’s degree
1+ years prior experience in renewals, account management, customer success, or another client-facing role in a software company, preferably Software as a Service (SaaS)`
Strong oral and written communication skills.
Strong leadership skills
Ability to handle a heavy workload and multiple projects with frequent interruptions.
Prior experience communicating and strategizing with stakeholder level primary contacts.
Must be comfortable working in a fast-growing startup SaaS environment.
Experience working with cross-functional teams (e.g. Sales, Engineering, Marketing, Services)
Strong attention to detail and time management

Why you should apply: A great team-oriented environment.

The freedom to be creative and make a difference.
As a key member of the team, you will directly help shape the future of retail solutions.
You will be surrounded by passionate entrepreneurs who have lots of experience in solving real-world problems! We’re a small, tight-knit team doing big things.
We value the curiosity to learn more, and the ability to solve hard problems. We reward innovation, creativity, initiative, and teamwork

Job Type: Full-time

Pay: Up to ₹400,000.00 per year

Application Question(s):

This is an in-office role based in Nal Stop, Karve Nagar, Pune. Are you willing to commute to the office ? We work 5 days a week - Monday to Friday.

Experience:

customer success: 1 year (Required)
B2B: 1 year (Required)

Location:

Pune, Maharashtra (Required)

Work Location: In person

Quick apply

Refine Your Search

customer success associate jobs in pune maharashtra

Customer Success Associate

Customer Service Associate

Associate Director-Customer Success

AWS -Account Manager

Account Management & Customer Success – Digital Solutions

Customer (Supplier) Support Associate - English

AWS Account Manager

Associate Product Manager- India

Associate, Professional Services (US Shift)

Assistant Manager - Supply Chain

Measurement and Reporting Associate

Associate Manager - SAP-SAP IBP Inventory Optimisation

Inside Sales Representative

Accounting Associate - Level I

Sr Analyst People Analytics & Insights

Innovation Labs Head

Talent Acquisition Consultant

MAS India SVC South Core Payroll PV 167702

MAS India SVC South Core Payroll PV 167692

MAS India SVC South Core Payroll PV 167691

I want to receive the latest job alerts for customer success associate in pune maharashtra

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected