Banjara Hills Hyderabad Telangana Customer service representative Jobs – 82 Open Jobs Today

Associate - Customer Care - Non - Voice 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
13d
Customer Care Representative
Impleo consulting —Hyderabad, Telangana
- ₹19,000 - ₹27,000 a month
- Call employer
- Customer service
- English
- 12th Pass
- Commuter assistance
- Paid time off
Quick apply
IT Customer Service Associate
Accenture —Hyderabad, Telangana
- Full-time
- Microsoft Excel
- Customer service
- English
Customer Associate US TAX
VSR academy —Hyderabad, Telangana
- ₹10,972.65 - ₹18,000.00 a month
- Part-time
Quick apply
Customer Service Specialist II
Syniverse —Hyderabad, Telangana
- Weekend availability
- Remote
- Customer service
- Windows
- 12th Pass
8d
Customer Service Representative - India
Foundever —Hyderabad, Telangana
- Rotational shift
- English
- 12th Pass
- Bachelor's degree
Customer Service Representative
The U.S. Pharmacopeia (USP) —Hyderabad, Telangana
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Paid time off
- Flexible schedule
Customer Service Associate
CallHealth Services Private Limited —Hyderabad, Telangana
- ₹15,000 - ₹20,000 a month
- Weekend availability
- CRM software
- Customer service
- English
- Health insurance
- Paid time off
Quick apply
Customer Service Associate
V-HUB IT Consulting Services —Hyderabad, Telangana
- Part-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
7d
Customer Service Representative
Callhealth pvt services limited —Gachibowli, Hyderabad, Telangana
- ₹15,000 - ₹18,000 a month
- Weekend availability
- CRM software
- Customer service
- English
- Health insurance
- Paid time off
Quick apply
14d
Customer Relationship Associate
INSTATAIL PRODUCTS PRIVATE LIMITED —Hyderabad, Telangana
- ₹20,000 - ₹25,000 a month
- Full-time
- Customer service
- English
- Bachelor's degree
- Health insurance
- Paid time off
Quick apply
10d
Member Benefits & Support Coordinator
ITSERVE Alliance —Madhapur, Hyderabad, Telangana
- ₹25,000 - ₹40,000 a month
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
6d
Customer Support Services Specialist
TriNet —Hyderabad, Telangana
- Weekend availability
- Salesforce
- English
- Microsoft Office
- Health insurance
Customer Support Associate
unifyCX —Hyderabad, Telangana
- CRM software
- Software troubleshooting
- Customer service
Quick apply
6d
Customer Support Representative
Cafe Desire —Karkhana, Hyderabad, Telangana
- ₹10,000 - ₹32,000 a month
- Full-time
- Hospitality
- English
- Master's degree
Quick apply
12d
Process Associate- Customer Care
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- English
- Bachelor's degree
- Business Administration
Quick apply
Associate - Customer Care - Voice 5A
Genpact India Pvt. Ltd. —Hyderabad, Telangana
- Full-time
- Customer service
- English
- Bachelor's degree
Quick apply
13h
Customer Service Representative & Service Advisor
MOTOMILE —Hyderabad, Telangana
- ₹9,365.59 - ₹20,000.00 a month
- Full-time
- CRM software
- Microsoft Excel
- English
Quick apply
12d
Customer Support, Associate B
Blackbaud —Hyderabad, Telangana
- Overnight shift
- Software troubleshooting
- Salesforce
- Finance
14d
Customer Support Officer (CSO) - 5
Five Splash Infotech —Hyderabad, Telangana
- Paid time off

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Associate - Customer Care - Non - Voice 5A

Genpact India Pvt. Ltd. -
Hyderabad, Telangana

Quick apply

Job details

Full-time
13 days ago

Qualifications

ITIL Certification
English
Quality assurance
Bachelor's degree
Data management
Non-voice
Customer support
Business Administration
BA
Information Technology

Full job description

Associate - Customer Care - Non - Voice

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Customer Interaction: Handle incoming customer queries via phone, email, chat, or social media. Provide accurate and timely information to customers regarding products, services, or policies. Resolve customer complaints efficiently and escalate issues when necessary. Process Adherence: Follow standard operating procedures (SOPs) and company guidelines to ensure consistent service delivery. Maintain documentation and update customer records accurately in the CRM or relevant databases. Issue Resolution: Analyze customer problems and provide appropriate solutions or alternatives. Coordinate with other departments like technical support, billing, or logistics for issue resolution. Quality Assurance: Ensure high-quality customer interactions by adhering to quality standards. Participate in training sessions and continuously improve knowledge of products and processes. Data Management: Accurately enter and maintain customer data. Prepare reports on customer feedback, issues, and service efficiency. Customer Retention: Identify opportunities to upsell or cross-sell products or services. Foster positive relationships with customers to enhance customer loyalty. Feedback and Improvement: Gather customer feedback and relay it to relevant teams for product or process improvement. Suggest improvements in customer service processes based on customer interactions.

Qualifications

Bachelors - Business Administration, Bachelors - Communication, Bachelors - Hospitality Management, Bachelors - Information Technology, Bachelors - Marketing

Certifications

Certified Customer Service Representative (CCSR) - TransmanTransman, Certified Data Processor (CDP) - LinkedIn LearningLinkedIn Learning, ITIL Foundation - AxelosAxelos, Professional Customer Service - SMG/KRC Poland Human ResourcesSMG/KRC Poland Human Resources, Supply Chain Design Certification - LinkedIn LearningLinkedIn Learning

Required Skills

Customer Care, Online Customer Support

Language

English (Required)

Language Proficiency -

Upper Intermediate - B2

Additional Job Location -

Job Type

Fixed Term (Fixed Term)

Job End Date

2027-01-09

Master Skill List -

Customer Care - Non - Voice

Remote Type -

Office

Work Shift -

Rotating (India)

Why join Genpact?

Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
Make an impact – Help global enterprises solve business challenges that matter
Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Quick apply

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