Kundalahalli Bengaluru Karnataka Customer success manager Jobs – 2346 Open Jobs Today

Digital Engagement Manager, Customer Success
Calix —Bengaluru, Karnataka
- Email
- Hybrid work
- Marketing
- Salesforce
- Analysis skills
Strategic Account Manager
Red Hat, Inc. —Bengaluru, Karnataka
- Full-time
- Linux
- Communication skills
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AMETEK, Inc. —Bengaluru, Karnataka
- Computer Science
- English
- Master's degree
Customer Success Manager, Scale
Netskope —Bengaluru, Karnataka
- Remote
- Salesforce
- Bachelor's degree
- Communication skills
13h
Problem Manager
ALSTOM —Bengaluru, Karnataka
- Full-time
- Analysis skills
- Communication skills
Strategic Customer Success Manager (Enterprise B2B SaaS - US)
Unifize —Bengaluru, Karnataka
- ₹15,00,000 - ₹25,00,000 a year
- Full-time
- Computer Science
- Engineering
- Public speaking
Quick apply
Partner Success Manager - Emerging Partners
Lyzr AI —Bengaluru, Karnataka
- Hybrid work
- Salesforce
- Research
- AI
Customer Success Manager (CSM)
Limechat —Bengaluru, Karnataka
- Online application
- APIs
- AI
- Communication skills
- Food provided
- Paid sick time
Customer Success Manager
Saviynt —Bengaluru, Karnataka
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
Quick apply
Customer Success Manager, US, RBS - Strategic Account Services
ADCI - BLR 14 SEZ - F07 —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Sales
Customer Success Manager, US, RBS - Strategic Account Services
ADCI - Karnataka - A66 —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Sales
Customer Success Manager
Almabase —Bengaluru, Karnataka
- Full-time
- Remote
- Customer service
- AI
- Communication skills
Customer Success Manager-Deputy Manager-Bangalore
Vodafone —Bengaluru, Karnataka
- Full-time
- Data analysis skills
- SQL
- Communication skills
Customer Success Manager
Appobile Labs Pvt Ltd. —Kalyan Nagar, Bengaluru, Karnataka
- ₹6,00,000 - ₹10,00,000 a year
- Full-time
- Microsoft Excel
- Customer service
- English
- Flexible schedule
Quick apply
Regional Channel Manager
Lenovo —Bengaluru, Karnataka
- Full-time
- AI
Customer Success – Associate Manager / Manager / Senior Manager
Spring People —Bengaluru, Karnataka
- Sales
Customer Success Manager - EMEA
Tracxn Technologies —Bengaluru, Karnataka
- Full-time
- Team management
- Communication skills
Sr Account Manager/ Director Sales & Customer Success
Tru Global Software —Bengaluru, Karnataka
- Full-time
- Sales
- AI
- Negotiation
Customer Success Manager/ Account Manager (SMB)
Plum Benefits —Bengaluru, Karnataka
- Full-time
- Health insurance
Customer Success Manager-APAC cluster
Exotel Techcom Pvt Ltd —Bengaluru, Karnataka
- English
- Travel
- APIs
Quick apply

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Digital Engagement Manager, Customer Success

Calix -
Bengaluru, Karnataka

Apply Now

Job details

Full-time

Qualifications

Salesforce Marketing Cloud
Marketing
Salesforce
Analysis skills
Bachelor's degree
Marketing automation
AI
B2B Marketing
Communication skills
Marketing
Multichannel marketing

Full job description

The Calix platform enables Communication Service Providers (CSPs) of all sizes to transform and future-proof their businesses. Through real-time data, automation, and actionable insights delivered via Calix One — our cloud-first, AI-powered platform — CSPs can simplify operations, collapse cost, and accelerate innovation. Calix One brings together the automation of everything and the experience of one, empowering customers to deliver differentiated subscriber experiences while driving acquisition, loyalty, and revenue growth. This is the Calix mission: to enable CSPs of all sizes to simplify, innovate, and grow, strengthening both their businesses and the communities they serve.

We’re at the forefront of a once in a generational change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.

The Digital Engagement Manager, Customer Success is an individual contributor responsible for designing and executing scalable, data-driven digital engagement programs that drive customer adoption, value realization, and long-term retention across the customer lifecycle.

This role functions similarly to a campaign manager, with a focus on post-sale customer engagement and adoption rather than net-new demand generation. The Digital Engagement Manager partners closely with Customer Success, Product Marketing, Sales, and Support to deliver targeted, timely, and personalized campaigns that improve customer outcomes and support renewal and expansion motions.

Success in this role is measured by increased customer engagement, improved adoption of key capabilities, stronger renewal readiness, and clear, measurable impact on Customer Success KPIs.

Key Responsibilities:

Design and execute integrated digital engagement campaigns that support onboarding, adoption, product utilization, lifecycle milestones, renewal readiness, and expansion awareness.
Own campaign strategy, planning, execution, and optimization across email, in-app, and other digital channels aligned to Customer Success priorities.
Build and maintain scalable lifecycle programs and campaigns based on customer segments, usage signals, and success milestones.
Partner with Customer Success, Product Marketing, Sales, and Support to align messaging, timing, and targeting across post-sale customer programs.
Engage Marketing and Success Operations teams to execute and report on programs.
Implement and optimize engagement flows to ensure the right customers receive the right messages at the right time.
Leverage account-based and segment-based strategies to support high-value customers and strategic initiatives.
Track, analyze, and report on engagement performance, adoption indicators, and lifecycle impact; continuously refine programs based on insights.
Serve as a subject-matter expert on Customer Success digital engagement best practices, tools, and measurement.

Required Qualifications:

7–10+ years of experience in B2B digital engagement, lifecycle marketing, campaign management, or Customer Success marketing, preferably in SaaS or technology.
Proven experience designing and executing multi-channel campaigns tied to customer adoption, engagement, or retention outcomes.
Strong hands-on experience with marketing automation and CRM platforms such as Salesforce Marketing Cloud, Salesforce, and related engagement tools; experience with intent or account-based platforms (e.g., 6sense) is a plus.
Demonstrated ability to translate Customer Success goals into scalable, measurable digital programs.
Strong analytical skills with experience using data to inform targeting, optimize performance, and demonstrate impact.
Excellent written and verbal communication skills; comfortable influencing cross-functional partners without direct authority.
Highly organized, detail-oriented, and able to manage multiple campaigns and priorities in a fast-paced environment.

Preferred Qualifications:

Experience supporting Customer Success, renewals, or post-sale lifecycle programs and campaigns.
Familiarity with in-app engagement, product-led growth signals, or usage-based segmentation.
Bachelor’s degree in Marketing, Business, Communications, or a related field; advanced degree a plus.

Location:

India – (Flexible hybrid work model - work from Bangalore office for 20 days in a quarter)

About Us

PLEASE NOTE: All emails from Calix will come from a '@calix.com' email address. Please verify and confirm any communication from Calix prior to disclosing any personal or financial information. If you receive a communication that you think may not be from Calix, please report it to us at [email protected].

We’re at the forefront of a once‑in‑a‑generation change in the broadband industry. Join us as we innovate, help our customers reach their potential, and connect underserved communities with unrivaled digital experiences.

If you are a person with a disability needing assistance with the application process please:

Email us at [email protected]; or
Call us at +1 (408) 514-3000.

Calix is a Drug Free Workplace.

Apply Now

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customer success manager jobs in kundalahalli bengaluru karnataka

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