Presales Professional Services Solution Architect
This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
Aruba is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some of the largest companies in the world modernize their networks to meet the demands of a digital future, Aruba is redefining the “Intelligent Edge” – and creating new customer experiences across intelligent spaces and digital workspaces. Join us redefine what’s next for you.
Principal Presales Solution Architect – Aruba High Touch Services
Hewlett Packard Enterprise is an industry-leading technology company that enables customers to go further, faster. We work to streamline innovation and simplify IT with superior solutions and support our customers with the transformation and integration of their technology.
HPE has an opening for a Principal Presales Solution Architect focused on Aruba High Touch Services, as part of the HPE Networking Professional Services organisation.
This is a senior presales role responsible for supporting Aruba sales teams in driving professional services growth through both SKU-based services attach and custom services solutioning, aligned to the Aruba networking portfolio including campus switching, wireless, SD-WAN, network management, and security.
The role plays a critical function in ensuring the correct positioning, selection, and commercial structuring of Aruba services to support successful customer outcomes and accelerate services adoption.
What you’ll do:
In a typical day as a Principal Presales Solution Architect, you would:
- Work closely with Aruba sales teams to drive services attach to product opportunities, ensuring High Touch Services are positioned as a standard component of the overall solution
- Provide guidance to sales teams on the selection of the appropriate services SKUs, ensuring alignment to customer requirements, deployment scope, and desired outcomes
- Actively support pipeline development by identifying services opportunities and increasing services attach rates across Aruba deals
- Educate and enable sales teams on Aruba services portfolio offerings, packaging, pricing structures, and current promotions, ensuring they are confident in positioning services to customers
- Support the development of services proposals based on standard SKU-based offerings, including scope clarification and effort validation
- Develop custom Statements of Work for more complex or non-standard engagements, including scope definition, deliverables, assumptions, dependencies, and project activities
- Build Work Breakdown Structures, effort estimates, and associated cost models for custom services engagements
- Contribute to RFIs and RFPs, ensuring services components are accurate and competitive
- Prepare services proposals and supporting documentation for customer opportunities
- Position Aruba High Touch Services to support successful implementation, optimisation, and ongoing adoption of Aruba technologies
- Work closely with delivery teams to ensure proposed services are aligned with delivery capability and standards
- Maintain strong working relationships with Aruba sales, presales, and services delivery teams to support consistent services growth
What you need to bring:
Educational & Experience
- Typically requires 12-15 years of related experience
- Bachelors or MS degree in Computer Science or Computer/Electrical Engineering
Proven experience in a Presales Solution Architect, services solutioning, or consulting role, preferably at a senior or principal level
- Demonstrated experience supporting professional services sales, including SKU-based services and custom Statements of Work
- Strong technical knowledge of Aruba networking technologies, including:
– Aruba CX switching
– Aruba wireless solutions
– Aruba Central
– Aruba SD-WAN (EdgeConnect)
– Aruba ClearPass
- Aruba certification at Associate level minimum, with Professional level or higher strongly preferred (ACSA, ACSP, ACMP, ACCP, or equivalent)
- Experience developing Statements of Work, effort estimates, and services cost models
- Strong commercial awareness and understanding of services packaging and positioning
- Ability to work effectively with remote teams in a global presales and delivery environment
- Strong communication and organisational skills
- Detail-oriented and able to support multiple concurrent opportunities
This role reports to the Head of Professional Services, HPE Networking, APJ, and supports Aruba High Touch Services opportunities across the region.
Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
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Job:
Services
Job Level:
TCP_05
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
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