gotri vadodara gujarat technical support Jobs – 22 Open Jobs Today

IT Helpdesk Specialist
Stemmons Business Services —Vadodara, Gujarat
- Rotational shift
- Computer Science
- Software troubleshooting
- Customer service
Service Desk Manager
Paul Mason Consulting India —Vadodara, Gujarat
- Full-time
- Management
- Communication skills
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Data Analyst Intern
CareerNaksha —Fatehgunj, Vadodara, Gujarat
You'll be working on tasks that challenge both your technical and analytical skills while getting valuable industry exposure. Store the data in a CSV file.
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IT Helpdesk Specialist

Stemmons Business Services -
Vadodara, Gujarat

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Job details

Qualifications

BCS
Computer Science
Software troubleshooting
Customer service
CCNA
Technical support
Project management
Quality assurance
Bachelor's degree
Communication skills
Help desk

Full job description

Closing on: Sep 30, 2026

Department: Network Services

Job Location: Vadodara | India

No of openings: 3

Job Overview:
The Help Desk Specialist provides frontline technical support primarily through phone
assistance, addressing computer and telecommunications issues. This role involves
troubleshooting desktop computers, installing software and networking components, and
assisting users by customizing existing programs to meet their needs. The specialist
collaborates closely with IT department resources to oversee large projects and
implements network infrastructure improvements. They maintain and administer all
computer and phone systems while keeping managers and users informed of updates and
progress.

Roles and Responsibilities:

Provide phone support for computer and telecom issues
Troubleshoot desktop computers and network problems
Install and configure software packages, operating systems, and networking

components

Customize and adapt existing programs to user requirements
Update and create technical documentation
Recommend and implement network infrastructure improvements
Oversee and manage IT department resources for large projects
Administer computer and phone systems
Communicate updates and completion status to managers and users
Training on company-specific IT systems and software
Documentation templates and checklists for troubleshooting and installations
Quality assurance standards for help desk support
Network infrastructure diagrams and configuration guides
Project management guidelines for IT projects
Customer service and communication skills training

Qualification:

Associate or bachelor’s degree in computer science or related field
Experience in help desk or technical support roles
Relevant technical certifications (e.g., A+, Network+, CCENT, CCNA) preferred

Location: Vadodara
Shift Timings: Rotational Shifts

Apply Now

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