Uttarakhand Mgr front office i Jobs – 23 Open Jobs Today

General Branch Manager
goSTOPS Hospitality Pvt Ltd —Mussoorie, Uttarakhand
- Hospitality
- Master's degree
- Analysis skills
Quick apply
Duty Manager
Ramada By Wyndham Dehradun —Dehradun, Uttarakhand
- Full-time
- Hospitality
- Team management
- Communication skills
Quick apply
Front Office Manager
Marriott International, Inc —Tehri, Uttarakhand
- Full-time
- 12th Pass
- Front desk
- Guest services
5h

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General Branch Manager

goSTOPS Hospitality Pvt Ltd
Mussoorie, Uttarakhand

Quick apply

Job details

Qualifications

Hospitality
Master's degree
Analysis skills
Bachelor's degree
Hospitality Management
Business Administration
Training & development
Leadership
Financial acumen
Communication skills
Hospitality management

Full job description

About goSTOPS -

goSTOPS is India's premier backpacker hostel chain, providing vibrant, affordable stays and experiences to the youth traveller. With a rapidly expanding network across the country, we’re committed to making travel affordable, accessible, and unforgettable. Join us as we shape the future of travel for the next generation!

ROLE OVERVIEW -

goSTOPS, India’s fastest-growing backpacker hostel brand, is seeking an experienced and results driven General Manager (Branch Level) to lead property operations, strategic execution, and cross-functional team management in the North region. This is a senior leadership position responsible for ensuring operational excellence, enhancing guest satisfaction, and driving business performance across multiple hostel properties.

Strategic and Operational Leadership -

Develop and execute branch-level operational strategies aligned with company vision and goals.
Take complete ownership of multi-property operations to ensure smooth functioning and superior.
Track and optimize branch performance through KPIs and operational reviews.

Team Management -

Lead and mentor property-level managers and support staff across housekeeping, front office, Build a high-performance culture that fosters collaboration and accountability.
Identify capability gaps and conduct regular training and team development initiatives.

Guest Experience -

Ensure exceptional guest satisfaction by maintaining high service standards and proactively Personally handle escalations to protect the brand’s reputation and ensure resolution excellence.

Vendor and Stakeholder Management -

Manage third-party vendor relationships for timely and cost-effective service delivery.
Liaise with internal stakeholders and resolve operational bottlenecks efficiently.

Budget and Financial Management -

Oversee operational budgets for assigned properties, ensuring financial discipline and expenditure tracking.
Identify cost-saving measures while maintaining service quality and guest experience.
Support P&L accountability at the branch level.

Compliance and Standards -

Ensure compliance with all regulatory requirements, safety protocols, and company policies.
Conduct audits and enforce SOPs to ensure consistency and operational integrity across.

Business Growth and Development -

Identify growth opportunities, improve occupancy rates, and optimize property-level performance.
Collaborate with marketing and sales teams to implement region-specific guest acquisition.

Minimum Qualification -

Bachelor's or Master’s degree in Hospitality Management, Business Administration, or a related field (preferred).

Experience & Skills -

6–10 years of experience in hospitality management, preferably handling multi-property or branch-level operations.
Proven leadership ability with experience in managing large, cross-functional teams.
Strong analytical and decision-making capabilities with problem-solving and conflict-resolution skills.
Financial acumen with expertise in budgeting, cost optimization, and P&L management.
Excellent communication and interpersonal skills for managing guests, teams, and vendors.

Quick apply

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