Hsbc software development Jobs

Assistant Manager Video Customer Identification Process
HSBC Global Services Limited —Chennai, Tamil Nadu
- Full-time
- Communication skills
Associate Director, Software Engineering Specialist
HSBC Global Services Limited —Pune, Maharashtra
- Full-time
- Java
- Software development
- Leadership
1h
Practice - Engineering lead/Associate Director, Software Engineering
HSBC Global Services Limited —Pune, Maharashtra
- Full-time
- DevOps
- Software development
- AI
Technology Delivery Liquidity/Sr. Associate Director, Delivery Management Specialist
HSBC Global Services Limited —Pune, Maharashtra
- Full-time
- Azure
- Computer Science
- AWS
7d
Java Full Stack/ Consultant Specialist
HSBC Global Services Limited —Pune, Maharashtra
- Full-time
- Azure
- DevOps
- Java
6d
Cucumber, Selenium, Payments Domain/Senior Consultant Specialist
HSBC Global Services Limited —Pune, Maharashtra
- Full-time
- Oracle
- DevOps
- Java
1h
Enterprise application AI Java Microservices/ Associate Director, Tech SME
HSBC Global Services Limited —Pune, Maharashtra
5d
GCP Data Engineer/Associate Director, Data and Analytics Specialist
HSBC Global Services Limited —Hyderabad, Telangana
- Full-time
- SQL
- Agile
- AI
Vendor Management/Senior Consultant Specialist
HSBC Global Services Limited —Pune, Maharashtra
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Finance
1h
Data Scientist/Senior Associate Director, Data and Analytics
HSBC Global Services Limited —Hyderabad, Telangana
- Full-time
- System design
- Software development
- AI
Manager - Trust Finance Operations
HSBC Global Services Limited —Hyderabad, Telangana
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Solution Engineer - Chatbots
Digit88 Technologies —Remote
- Full-time
- Remote
- Computer Science
- Engineering
- Java
- Health insurance
Senior Executive – Marketing at Niche Software Solutions Pvt Ltd
Niche Software Solutions —Pune, Maharashtra
- Sales
- Master's degree
- MBA
Account Executive, Acquisition/Growth
MongoDB —Gurugram, Haryana
- Azure
- Salesforce
- Engineering
Manager,Engineering
Menlo Security —Bengaluru, Karnataka
- Full-time
- Computer Science
- DevOps
- Master's degree
Senior Associate Director, Vendor Management Manager
HSBC Global Services Limited —Pune, Maharashtra
- Full-time
- Financial services
8d
Senior Product Operations Manager
Acceldata —Bengaluru, Karnataka
- Full-time
- Microsoft Excel
- Oracle
- Computer Science
- Health insurance
Subject Matter Expert/Associate Director, Tech SME
HSBC Global Services Limited —Hyderabad, Telangana
- Full-time
- APIs
- Financial services
- Communication skills
Principal Engineer SME
HSBC Global Services Limited —Pune, Maharashtra
- Full-time
- Java
- AWS
- C++
6d
Infra Engineer/ Consultant Specialist
HSBC Global Services Limited —Pune, Maharashtra
- Full-time
- Windows
- Linux
- Communication skills
1h

I want to receive the latest job alerts for hsbc software development

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

hsbc software development jobs near

Vendor Manager jobs in Pune, Maharashtra

Senior Product Manager jobs in Bengaluru, Karnataka

Associate Director jobs in Pune, Maharashtra

Full Stack Developer jobs in Pune, Maharashtra

Senior Associate Director jobs in Hyderabad, Telangana

Trust Manager jobs in Hyderabad, Telangana

Solutions Engineer jobs in Remote

Associate Director jobs in Hyderabad, Telangana

Principal Software Engineer jobs in Pune, Maharashtra

Vendor Manager jobs in Delhi

Admin Manager jobs in Navi Mumbai, Maharashtra

E Commerce Manager jobs in Noida, Uttar Pradesh

Vendor Manager jobs in Mumbai, Maharashtra

Vendor Manager jobs in Goregaon East, Mumbai, Maharashtra

Blinkit,store Manager jobs in Bengaluru, Karnataka

Account Executive jobs in Kochi, Kerala

Account Executive jobs in Chandigarh

Account Executive jobs in Rajkot, Gujarat

Account Executive jobs in Surveyor Colony, Madurai, Tamil Nadu

Account Executive jobs in Andheri, Mumbai, Maharashtra

Assistant Manager Video Customer Identification Process

HSBC Global Services Limited -
Chennai, Tamil Nadu

Apply Now

Job details

Full-time

Qualifications

Communication skills

Full job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (COVID-19), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers open more doors than others.

Role Purpose

Handles general customer contacts in a contact centre environment typically on a Multiple products and or proposition. Provides high quality service to achieve maximum customer satisfaction by ensuring the completion of VCIP journey at first contact, where possible. Takes ownership and initiative to complete steps involved for resolution. Responsible for achieving individual key performance indicators whilst maintaining quality and compliance.

Principal Accountabilities

Impact on the Business

Video KYC enable customers to submit their KYC information through a video call from any place of their convenience ensuring compliance, faster on-boarding and minimize time to revenue.
Video KYC facilitates in improving the customer experience while saving on KYC cost.

Customers / Stakeholders

Provides excellent customer service to customers by face to face interaction with trained official to expedite the KYC process.

Leadership & Teamwork

Acts as a role model for our Group Values and Behaviours (Open, Connected, Dependable), supporting colleagues and customers to deliver superior customer service through these values
Values diversity amongst team

Operational Effectiveness & Control

Maintains HSBC internal control standards
Complete all mandatory and recommended LMS modules on time
Comply to all relevant AML regulations & Global Standards
Performing Customer Due Diligence as per the laid down guidelines in SOP.

Major Challenges

Changing performance parameters (e.g. Scorecard changes)
Understanding updates on procedural changes and compliance
Achieving customer excellence in every contact

Role Context

The role operates within a WPB and interacts with HSBC local customers, the post holder must have the ability to deal with different process, where applicable

Management of Risk

Maintain awareness of operational risk and minimize the likelihood of it occurring including its identification, assessment, mitigation and control, loss identification and reporting in accordance with section 4 of the Group Operations FIM.

Observation of Internal Controls

Maintains HSBC internal control standards and addresses audit points and/or any issues raised by regulators in a timely manner.
Fosters a compliance culture within the team, managing compliance risk and ensuring that the necessary training is completed.
Optimizes relations with regulators.

Role Dimensions

The role is not authorized for any approvals outside of system allotted entitlements

Qualifications

Minimum Graduation or as required for the role, whichever is higher
Must be proficient language(s) required by the process
Open to working flexible shifting schedules
Must be flexible, customer centric and have the ability to thrive in a team environment seeking feedback and open to development
Takes pride in delivering what is promised in line with the customer and service expectations
Wants to do a good job, is concerned about getting it right for the customer and checks everything is in order
Ability to work in a high-volume, fast paced environment is required
Proficiency with personal computers and basic software packages and specialised applications
Excellent communication skills and is polite and friendly at all times
Displays patience and empathy

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India

Apply Now

Refine Your Search

Assistant Manager Video Customer Identification Process

Associate Director, Software Engineering Specialist

Practice - Engineering lead/Associate Director, Software Engineering

Technology Delivery Liquidity/Sr. Associate Director, Delivery Management Specialist

Java Full Stack/ Consultant Specialist

Cucumber, Selenium, Payments Domain/Senior Consultant Specialist

Enterprise application AI Java Microservices/ Associate Director, Tech SME

GCP Data Engineer/Associate Director, Data and Analytics Specialist

Vendor Management/Senior Consultant Specialist

Data Scientist/Senior Associate Director, Data and Analytics

Manager - Trust Finance Operations

Solution Engineer - Chatbots

Senior Executive – Marketing at Niche Software Solutions Pvt Ltd

Account Executive, Acquisition/Growth

Manager,Engineering

Senior Associate Director, Vendor Management Manager

Senior Product Operations Manager

Subject Matter Expert/Associate Director, Tech SME

Principal Engineer SME

Infra Engineer/ Consultant Specialist

I want to receive the latest job alerts for hsbc software development

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected