Prudential process management services Jobs

Team Manager
M&G plc —Mumbai, Maharashtra
- Full-time
- Salesforce
AREA MANAGER - DM - DM EAST
ICICI Prudential Life Insurance —Durgapur, West Bengal
- Master's degree
- Business Administration
- MBA
Manager, Strategic Sourcing
PFI Innovation Centre India —Gurugram, Haryana
- Hybrid work
- Finance
- Analysis skills
- Bachelor's degree
Quick apply
4d
Insurance Analyst
M&G plc —Mumbai, Maharashtra
- Full-time
- Master's degree
- Bachelor's degree
- Communication skills
Quality Analyst-P2P
PFI Innovation Centre India —Gurugram, Haryana
- Hybrid work
- Microsoft Excel
- Customer service
- Finance
Quick apply
Manager-II - Events
ICICI Prudential Life Insurance —Mumbai, Maharashtra
- Customer service
- Microsoft Office
- Project management
AREA MANAGER - Indusind East
ICICI Prudential Life Insurance —Guwahati, Assam
- Master's degree
- Business Administration
- MBA
AREA MANAGER - AU Bank South
ICICI Prudential Life Insurance —Bengaluru Urban District, Karnataka
- Master's degree
- Business Administration
- MBA
Manager
Bank of America —Mumbai, Maharashtra
- Full-time
- English
- Master's degree
- Analysis skills
Assistant Vice President, Quality Assurance
M&G plc —Mumbai, Maharashtra
- Full-time
- B.Sc
- Bachelor's degree
- Business Administration
Sr. Manager- I - Partnership Distribution SC
ICICI Prudential Life Insurance —Mumbai, Maharashtra
- Microsoft Powerpoint
- Microsoft Excel
- Finance
Sr Analyst
M&G plc —Mumbai, Maharashtra
- Full-time
SALES MANAGER - UCO Bank North
ICICI Prudential Life Insurance —Bhopal, Madhya Pradesh
- Master's degree
- Business Administration
- MBA
Senior Operations Manager
Bank of America —Mumbai, Maharashtra
- Full-time
- English
- Master's degree
- Analysis skills
AVP Wholesale credit risk reporting
Barclays —Chennai, Tamil Nadu
- Microsoft Excel
- Analysis skills
Assistant Vice President - Finance Operations
HSBC Global Services Limited —Chennai, Tamil Nadu
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
1d
Manager
HSBC Global Services Limited —Gurugram, Haryana
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Engineering
13d
Head of Internal Audit
JioMarkets Commercial Brokers LLC —Mumbai, Maharashtra
- Full-time
- Microsoft Excel
- Finance
- Master's degree
Quick apply
1d
Associate Director, Capital Management, Treasury India,
Standard Chartered —Bengaluru, Karnataka
- Management
- Finance
- Master's degree
- Health insurance
- Paid sick time
Vice President
Bank of America —Mumbai, Maharashtra
- Full-time
- English
- Master's degree
- Analysis skills

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Team Manager

M&G plc -
Mumbai, Maharashtra

Apply Now

Job details

Full-time

Qualifications

Salesforce

Full job description

We are M&G Global Services Private Limited (formerly known as 10FA India Private Limited, and prior to that Prudential Global Services Private Limited). We are a fully owned subsidiary of the M&G group of companies, operating as a Global Capability Centre providing a range of value adding services to the Group since 2003.

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

M&G Global Services has rapidly transformed itself into a powerhouse of capability that is playing an important role in M&G’s ambition to be the best loved and most successful savings and investments company in the world.

Our diversified service offerings extending from Digital Services (Digital Engineering, AI, Advanced Analytics, RPA, and BI & Insights), Business Transformation, Management Consulting & Strategy, Finance, Actuarial, Quants, Research, Information Technology, Customer Service, Risk & Compliance and Audit provide our people with exciting career growth opportunities. Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Manage team performance and take complete accountability of delivering agreed SLAs
Lead & motivate the team through regular performance review and rewards & recognition
Lead initiatives to improve service standards thus directly impacting the outcome for end customer
Ensure reasonable level of awareness / knowledge about all the regulatory changes across your team
To demonstrate a positive risk, compliance and control culture through the identification, assessment, monitoring and management of risks within the business area. Whilst ensuring timely and appropriate resolution of control weaknesses, actions and failures that arise.
Manage team performance through effective queue management on Salesforce and other applications
Be accountable for delivering the annual objectives set for the team
Take complete ownership to improve the quality of the delivery to customers
Initiate ideas to improve the speed of delivery thus impacting customer outcomes
Build strong partnership with stakeholders anticipate business requirements and deliver accordingly
Effective liaison with various departments within the organization to gain support and resolve issues
Proactively identify business challenges and present solutions
Conduct regular performance review sessions with PLs and associates to set expectations and meet KPIs
Engage in career aspiration conversations and align roles accordingly
Conduct training needs analysis and facilitate / impart process & soft skills training to build people capabilities.
Keep the motivation / engagement level & buzz going in the team & across the Ops floor.
Ensuring compliance to internal and external regulations and procedures
Adhere to the risk register & maintain other governance related MI
Deploy effective controls to ensure green results on internal and external risk audits

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.

Apply Now

Refine Your Search

Team Manager

AREA MANAGER - DM - DM EAST

Manager, Strategic Sourcing

Insurance Analyst

Quality Analyst-P2P

Manager-II - Events

AREA MANAGER - Indusind East

AREA MANAGER - AU Bank South

Manager

Assistant Vice President, Quality Assurance

Sr. Manager- I - Partnership Distribution SC

Sr Analyst

SALES MANAGER - UCO Bank North

Senior Operations Manager

AVP Wholesale credit risk reporting

Assistant Vice President - Finance Operations

Manager

Head of Internal Audit

Associate Director, Capital Management, Treasury India,

Vice President

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