Wipro bpo Jobs

LEAD ADMINISTRATOR L1
Wipro Limited —Gurugram, Haryana
- AWS
ServiceNow Developer (IRM)
Wipro Limited —Bengaluru, Karnataka
2d
Teradata SOLUTION ARCHITECT L1
Wipro Limited —Hyderabad, Telangana
7d
INTEGRATION ARCHITECT L1
Wipro Limited —Bengaluru, Karnataka
- Oracle
2d
TRANSITION MANAGER L2
Wipro Limited —Bengaluru, Karnataka
1d
AUTOMATION ENGINEER L3
Wipro Limited —Coimbatore, Tamil Nadu
- Project management
- Agile
3d
TUrbo
Wipro Limited —Chennai, Tamil Nadu
1d
PRODUCT ENGINEER L2
Wipro Limited —Hyderabad, Telangana
- Communication skills
Electrical Design Manager
Wipro Limited —Bengaluru, Karnataka
- Microsoft Powerpoint
- AutoCAD
- Microsoft Excel
2d
CONFIGURATOR L3
Wipro Limited —Chennai, Tamil Nadu
7h
INFRASTRUCTURE AND PLATFORM ARCHITECT L2
Wipro Limited —Kochi, Kerala
7h
Practice Specialist L4
Wipro Limited —Mumbai, Maharashtra
- English
- Master's degree
- Business Administration
TOOLS ENGINEER L2
Wipro Limited —Coimbatore, Tamil Nadu
13h

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LEAD ADMINISTRATOR L1

Wipro Limited -
Gurugram, Haryana

Apply Now

Job details

Qualifications

Knowledge management
AWS

Full job description

Job Description

Job Title: LEAD ADMINISTRATOR L1

City: Gurugram

State/Province: Haryana

Posting Start Date: 6/10/26

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description:

Job Description

Role Purpose

The purpose of this role is to provide significant technical expertise in architecture planning and design of the concerned tower (platform, database, middleware, backup etc) as well as managing its day-to-day operations

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Provide adequate support in architecture planning, migration & installation for new projects in own tower (platform/dbase/ middleware/ backup)
- Lead the structural/ architectural design of a platform/ middleware/ database/ back up etc. according to various system requirements to ensure a highly scalable and extensible solution
- Conduct technology capacity planning by reviewing the current and future requirements
- Utilize and leverage the new features of all underlying technologies to ensure smooth functioning of the installed databases and applications/ platforms, as applicable
- Strategize & implement disaster recovery plans and create and implement backup and recovery plans
Manage the day-to-day operations of the tower
- Manage day-to-day operations by troubleshooting any issues, conducting root cause analysis (RCA) and developing fixes to avoid similar issues.
- Plan for and manage upgradations, migration, maintenance, backup, installation and configuration functions for own tower
- Review the technical performance of own tower and deploy ways to improve efficiency, fine tune performance and reduce performance challenges
- Develop shift roster for the team to ensure no disruption in the tower
- Create and update SOPs, Data Responsibility Matrices, operations manuals, daily test plans, data architecture guidance etc.
- Provide weekly status reports to the client leadership team, internal stakeholders on database activities w.r.t. progress, updates, status, and next steps
- Leverage technology to develop Service Improvement Plan (SIP) through automation and other initiatives for higher efficiency and effectiveness

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Team Management

Resourcing
- Forecast talent requirements as per the current and future business needs
- Hire adequate and right resources for the team
- Train direct reportees to make right recruitment and selection decisions
Talent Management
- Ensure 100% compliance to WiproÃ¢ÂÂs standards of adequate onboarding and training for team members to enhance capability & effectiveness
- Build an internal talent pool of HiPos and ensure their career progression within the organization
- Promote diversity in leadership positions
Performance Management
- Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports.
- Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below
Employee Satisfaction and Engagement
- Lead and drive engagement initiatives for the team
- Track team satisfaction scores and identify initiatives to build engagement within the team
- Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team
- Exercise employee recognition and appreciation

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Deliver

Performance Parameter

Measure

Operations of the tower

SLA adherence
Knowledge management
CSAT/ Customer Experience
Identification of risk issues and mitigation plans
Knowledge management

New projects

Timely delivery
Avoid unauthorised changes
No formal escalations

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Mandatory Skills: AWS Cloud Management .

Experience: 5-8 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.

Apply Now

Refine Your Search

LEAD ADMINISTRATOR L1

ServiceNow Developer (IRM)

Teradata SOLUTION ARCHITECT L1

INTEGRATION ARCHITECT L1

TRANSITION MANAGER L2

AUTOMATION ENGINEER L3

TUrbo

PRODUCT ENGINEER L2

Electrical Design Manager

CONFIGURATOR L3

INFRASTRUCTURE AND PLATFORM ARCHITECT L2

Practice Specialist L4

TOOLS ENGINEER L2

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